The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Is TheInsoleStore.com legit?
TheInsoleStore.com (theinsolestore.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 56% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
Found the insoles I needed in stock at your store, after two other stores cancelled my orders due to lack of supplies. Received my shipment in perfect condition. Thank you so much!
Mitch DeRidder
Reply from TheInsoleStore.com2021-08-04
That's so great, Mitch! We're so glad we were able to provide them for you. Thank you for your feedback! We appreciate your business!
Alexis was very prompt in calling me back from my message. She was very prompt in calling me back again and she explained some different inserts that might help me.
Reply from TheInsoleStore.com2021-08-03
Thank you for your feedback, Irene. We are so glad to hear that Alexis was able to help. We appreciate your business!
Five Stars! Things could not have gone any smoother...the online ordering from a well constructed website, timely emails that my order had been received and shipped, accurate feedback from the tracking system, and on-time delivery with all contents in perfect condition. Thank you!.
Reply from TheInsoleStore.com2021-08-03
That's so great to hear, Robert! Thank you so much for your feedback & your business!
Love these insoles! Use them for running as well as everyday walking around an backpacking. Heel pain gone in a week of use. Recommend them for anyone with high arches an heel pain!
Reply from TheInsoleStore.com2021-08-02
That's so great to hear, Gregg! We appreciate your feedback & your business!
Great site, easy to use. Very informative write-ups on all products. Although I exclusively use Powerstep products because they work for me, there is a wide range of other options as well.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback. We're glad to hear that we carry the Powerstep products you need. We appreciate your business!
Ordered on-line this morning. Easily found what I wanted on the web site. Order shipped by noon today (same day as ordered this morning). Great service. Thanks Jack M.
Reply from TheInsoleStore.com2021-08-02
That's great to hear, Jack! Thank you so much for your feedback & your business!
Basically very good, but I would like to have more padding to help with long walks - more cushioning to absorb shock from macadam, concrete sidewalks, steps, rocks and roots. Thanks!
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback, Karl! If you would like recommendations for thicker insoles, please feel free to reach out. We appreciate your business!
I am impressed with your customer service. For example, I had entered an incorrect address on my order, and reached out to see what we could do. Customer service responded immediately, assuring me that a new order is being shipped.
I love solution based service. I will purchase from The Insole Store again, and recommend them to my friends/family.
Reply from TheInsoleStore.com2021-08-02
Thank you for your feedback, Alex! We're so glad we were able to help quickly. We appreciate your business!