Very nice!
It was very polite and the correspondence was good.
Reply from TheInsoleStore.com2021-08-18
Thank you so much for your feedback, Yuki! We appreciate your business!
About TheInsoleStore.com
Data updated- Website
- theinsolestore.com
- Category
- Beauty & Well-being
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 56% (9/16)
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About this business
The largest and best online source for shoe insoles, inserts, arch supports, orthopedic footwear, and more! With customized product recommendations from our product specialists, same-day shipment for orders placed before 2:00pm, and the largest selection of premium brands of shoe insoles and foot health merchandise, TheInsoleStore.com is your one-stop-shop to keep your feet feeling healthy and happy!
Is TheInsoleStore.com legit?
TheInsoleStore.com (theinsolestore.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 88% of reviews are 4 stars or higher and 6% are 1 star; The business has replied to 56% of negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Powerstep Pinnacle PLUS Orthotic…
Powerstep Pinnacle PLUS Orthotic Insoles w/Met. Pad This is the second time I've ordered this insole, and it is one of my all time favorites. I have used several different versions of the Powerstep line in the past, always with satisfactory results, but this model is the best so far, at least according to my feet. As always the Insole Store offered the product at a very fair price, and the whole purchase process was fast and easy. I continue to be favorably impressed by this company.
Reply from TheInsoleStore.com2021-08-19
Thank you so much for your feedback, Johnny! We're so happy to hear that the Powerstep Pinnacle PLUS has been so helpful for you. It's great insole. We appreciate your business!
I loved my wide insoles but they were…
I loved my wide insoles but they were too thick. I emailed the company and they refunded my money. They told me to share to insoles with Good Will. I didn’t have to mail them back!
Reply from TheInsoleStore.com2021-08-19
Thank you for your feedback, Mary Jane. We appreciate your business.
i love the pedag inserts,excellent…
i love the pedag inserts,excellent quality,great for my need,they solved my problems and your shipping is fantastic and FAST. thank you
Reply from TheInsoleStore.com2021-08-17
That's so great to hear, Elena! We're thrilled that they helped so much. We appreciate your feedback & your business!
Good product for my needs.
Reply from TheInsoleStore.com2021-08-18
That's so great to hear, Stephen! Thank you for your feedback & your business!
Quick shipping, good prices
Easy purchasing process, good information, quick delivery
Reply from TheInsoleStore.com2021-08-16
Thank you so much for your feedback, Russell! We appreciate your business!
So far so good
So far so good! I places my order tonight and sure enough, this morning it was already shipped. I haven’t received my order yet, so can’t tell anything about the product!
Reply from TheInsoleStore.com2021-08-16
We appreciate your feedback, Marija! Thank you for your business!
Great prices and fast shipping
Great prices and fast shipping. Highly recommend!!
Reply from TheInsoleStore.com2021-08-16
Thank you so much, Coach! We appreciate your feedback & your business!
Excellent products & service!
Reply from TheInsoleStore.com2021-08-16
Thank you for your feedback, Gary! We appreciate your business!
They were very easy to order something…
They were very easy to order something abs the price was great abs they had exactly what I wanted will be using them again for sure
Reply from TheInsoleStore.com2021-08-13
Thank you for your feedback, Veronica! We appreciate your business!
quick delivery
quick delivery, free shipping was very appreciated product seems good for my plantar fasciitis, so far
Reply from TheInsoleStore.com2021-08-13
We appreciate your feedback! Thank you so much for your business!
easy to use and good products
easy to use and good products. Have ordered from them before.
Reply from TheInsoleStore.com2021-08-14
Thank you so much for your feedback, Joyce! We appreciate your business!
I bought these for a pair of boat shoes…
I bought these for a pair of boat shoes and they’re working out pretty well. It should be noted that the insoles are very thin, so virtually no cushion. I”ll be curious to see how long they hold up.
Reply from TheInsoleStore.com2021-08-12
Thank you for your feedback, Robert! If you do decide that you need a thicker insole replacement than the 1.5mm Pedag Leather Insoles, Pedag also offers the Pedag Soft (2mm), Pedag Deo (2.5mm) and Pedag Magic Step (3.5mm). If you need any assistance, just let us know. We appreciate your business!
Great delivery...high quality products
Reply from TheInsoleStore.com2021-08-12
Thank you for your feedback, Barbara! We appreciate your business!
Love my Petags
Love my Petags! I didn’t know they were still out there. I’ve had a pair for many years but the print was worn. I just recently realized what it said and looked on line. I was thrilled to find them at your store!
Reply from TheInsoleStore.com2021-08-13
Thank you so much for your feedback, Kathy! We're so glad we were able to provide them for you. We appreciate your business!
Quick and easy
Reply from TheInsoleStore.com2021-08-12
We appreciate your feedback! Thank you so much for your business!
Good delivery and service.
Reply from TheInsoleStore.com2021-08-11
That's great to hear, Huey! We appreciate your feedback & your business!
$10.99 a pair is better than $30.
Needed insoles that were 10$ i couldn't find then anywhere except here. Other stores were charging 3 times as much for the same brand. I get them for $10.99 a set. Same as other places that were sold out. The stories I could tell about getting insoles. Almost to hard to bare...foot that is.
Reply from TheInsoleStore.com2021-08-11
Thank you for your feedback! We're so happy that we're able to provide them for you. We appreciate your business!
Love OOFOS!
OOFOS are the only shoes I have worn that my feet don't hurt! I keep a pair on year round.
Reply from TheInsoleStore.com2021-08-11
Thank you for your feedback, Lillian! Glad to hear that the OOFOS are working for you. We appreciate your business!
Never received what I ordered
Never received what I ordered, which I ordered on June 30th
Reply from TheInsoleStore.com2021-08-11
Thank you for your feedback, Margie. Your order was returned to our warehouse stating you no longer lived at your shipping address. Your order was refunded in full on July 20th. We are so sorry for any confusion and will be happy to place a new order for you if you are interested. We appreciate your business! We will reach out by email as well.
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