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Beauty & Well-being

PerfumeBox

ClaimedCollecting reviews

201 reviews

4.5201 reviews
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About PerfumeBox

Data updated
Website
theperfumebox.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (22/22)
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[email protected]theperfumebox.com

About this business

Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.

Written by the business, not verified by us.

Is PerfumeBox legit?

PerfumeBox (theperfumebox.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive selection of hard-to-find fragrances, noting highly competitive prices and exceptionally smooth purchasing processes. Consumers also deeply appreciate the careful protective packaging and remarkably fast delivery times that consistently ensure orders arrive safely at the door. Reviewers often highlight that the products feel authentic and match their expectations perfectly, making the overall online shopping experience genuinely enjoyable. However, some people mentioned encountering frustrating delivery delays, carrier handoffs, or missing packages that required extra customer service follow-up. A few consumers also experienced problems with damaged items, broken bottles, or unexpected product inconsistencies upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

A
Ashbel NobleUnited States · 1 review · Verified · Experienced 2026-06-27 ·

Prices are higher than retail stores

Prices are higher than retail stores, I think my last purchase will be the last one made with them.

Reply from PerfumeBox2026-06-29

Hi Ashbel, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

M
Michael KushnerUnited States · 2 reviews · Verified · Experienced 2026-06-23 ·

Order cancellation

My initial order was cancelled with no explanation??

Reply from PerfumeBox2026-06-23

Hi Michael Kushner, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

D
David G RodUnited States · 2 reviews · Verified · Experienced 2026-06-23 ·

Somewhat challenging at first

Somewhat challenging at first, because of a different person, then corrected my information, then all followed well! Now to await the fragrance that has history along with the name.

Reply from PerfumeBox2026-06-24

Hi David G Rod, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team..

M
Manuel DiazUnited States · 1 review · Verified · Experienced 2026-06-10 ·

Good prices and delivery was as well…

Good prices and delivery was as well thanks for the fragrances that got here safely no broken fragrance bottles they were wrapped in a proper manner

Reply from PerfumeBox2026-06-22

Hi Manuel Diaz, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team..

A
Angel F. Pineiro AltrechePuerto Rico · 1 review · Verified · Experienced 2026-06-05 ·

Send wrong items

Send wrong items. That where for Fathers day gift.

Reply from PerfumeBox2026-06-22

Hi Angel F. Pineiro, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

A
Anna KlopmeyerUnited States · 1 review · Verified · Experienced 2026-06-05 ·

Im never ordering from here...it seemed…

Im never ordering from here...it seemed opened already and the perfume didn't have a cap....I wish I can return it...but it doesn't matter.

Reply from PerfumeBox2026-06-23

Hi Anna Klopmeyer, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

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