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Beauty & Well-being

PerfumeBox

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201 reviews

4.5201 reviews
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About PerfumeBox

Data updated
Website
theperfumebox.com
Category
Beauty & Well-being
Location
United States
Status
Unclaimed
Last 12 months
201 reviews
Replies to negative
100% (22/22)
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About this business

Perfume Box provides genuine fragrances at competitive prices. All of our products come in the original manufacturer packaging and are 100% genuine & authentic. We are a family run company and have been in the business for the past 30 years. We aim to offer 100% customer satisfaction through low prices, our huge variety and customer service. We are adding new products on regular basis and we endeavor to maintain the site on a regular basis by constantly monitoring and updating product information.

Written by the business, not verified by us.

Is PerfumeBox legit?

PerfumeBox (theperfumebox.com) has a 4.5 out of 5 rating on OK.one, based on 201 user reviews collected here. It is listed under Beauty & Well-being and its reputation is excellent. 86% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers had a great experience with this company. Customers frequently praise the impressive selection of hard-to-find fragrances, noting highly competitive prices and exceptionally smooth purchasing processes. Consumers also deeply appreciate the careful protective packaging and remarkably fast delivery times that consistently ensure orders arrive safely at the door. Reviewers often highlight that the products feel authentic and match their expectations perfectly, making the overall online shopping experience genuinely enjoyable. However, some people mentioned encountering frustrating delivery delays, carrier handoffs, or missing packages that required extra customer service follow-up. A few consumers also experienced problems with damaged items, broken bottles, or unexpected product inconsistencies upon arrival.

Auto-generated from all reviews of this business. For reference only.

What people say

shitttt products doesnt last more then…

shitttt products doesnt last more then 15 mins

Reply from PerfumeBox2026-07-10

Hi AD, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

Beyond impressed😍❤️

Beyond impressed! The quickest turnaround delivery plus I like the gesture of being recognized for my first order. Will def purchase again! All my scents were amazing. Greatly packaged too.

Reply from PerfumeBox2026-07-10

Hi Tam, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

Not enough variety in terms of sizes.

Reply from PerfumeBox2026-07-09

Hi Alexandria, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

Perfumebox has a great selection

Perfumebox has a great selection, competitive prices, and fast shipping. I also love how they get the first Nitros whenever Dumont releases a new one. I will be ordering from them again.

Reply from PerfumeBox2026-07-09

Hi Brian, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

I did not order this!

I did not order this!! Someone hacked my account so please cancel this order!!

Reply from PerfumeBox2026-07-08

Hi Paula, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

It was quick and easy just waiting on a…

It was quick and easy just waiting on a ups update says tracking code is invalid or not yet active

Reply from PerfumeBox2026-07-09

Hi Alexis, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

It's a good experience because the…

It's a good experience because the products are good and I received them on time.

Reply from PerfumeBox2026-07-07

Hi Vena, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

Well again didn't get my product…

Well again didn't get my product contacted perfumebox not 1 not twice but 3 times via email before getting a response, and response was contact UPS well UPS gave it to our great beloved USPS for final delivery. So now trying to get USPS to fix the problem. Sad part is this is not the first or second issue with this company when they're on they're great but if there not they suck they take no responsibility they dont care if customer loses money I pre ordered this on the 20th of June said it would ship in 3 to 5 days was almost a week and half before it shipped and here the 7th day of July still dont have what I paid 50$ for. So im done with this company to many others that are way better that can get you super close to 1to1 with the high dollar stuff like yom and layl, and banadir LLC for close to same prices Then you get this generic a_ AI generated response same as your email customer service is absolute joke

Reply from PerfumeBox2026-07-07

Hi Jerry, We are extremely sorry for the inconvenience. Thanks for sharing your feedback. We will try our best to keep up to your expectations. Please feel free to reach us at [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. Thank you for your understanding. Thanks & Regards, PerfumeBox.com

✨ My go to perfume site ✨

Been using Perfume Box since 2022 when I was looking to save some coins and smell good! As someone who scours every corner of the internet for a deal, it rated better than competitors based on perfume prices, customer experiences and products offered. I haven’t had a bad experience and I even shipped it overseas. It’s my go to site and I keep referring everyone to it because it’s THAT GOOD!

Reply from PerfumeBox2026-07-07

Hi Koki, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

They were literally the only site at…

They were literally the only site at least my part of the usa that was even selling the brand new Dumont Nitro White Intensely. So when I was placing my order I could not find that fragrance anywhere else for sale online shippingfrom within the United States. So they pretty exclusive with the release from Dumont

Reply from PerfumeBox2026-07-06

Hi JayB, Thank you for taking the time to share your valuable feedback with us. We truly appreciate your support and insights. Thanks & Regards, The Perfume Box Team.

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