Founded in 2008, The Range Hood Store is one of the largest online retailers of home appliances, plumbing fixtures, and more. Find the best deals on appliances, appliance packages, and more for your dream home at The Range Hood Store!
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Is The Range Hood Store legit?
The Range Hood Store (therangehoodstore.com) has a 4.6 out of 5 rating on OK.one, based on 104 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company, consistently mentioning highly professional interactions from start to finish. Customers frequently praise the helpful staff and exceptional support representatives for making the entire purchasing process extremely smooth, pleasant, and completely straightforward. People also appreciate the impressive quality of the offered items and note how easy it is to complete orders online without any stress.
Some reviewers were not happy with unexpected shipping delays and expressed frustration regarding difficulties tracking their pending orders online. A few customers noted that communication regarding delivery status could be improved since updates took longer than expected to arrive.
Auto-generated from all reviews of this business. For reference only.
Supportive and Responsive office staff.
Karen was especially helpful in getting us the information we needed to select the right range hood for our kitchen. She offered me her direct phone number to follow up and complete our order.
Reply from The Range Hood Store2026-07-08
Thank you for the thoughtful review! We’re so glad Karen and our office staff were supportive and responsive in helping you choose the right range hood for your kitchen. We appreciate your business and are happy we could assist you.
Thank you for your kind review! We’re happy to hear your delivery went smoothly and that your range hood looks beautiful. We appreciate you choosing The Range Hood Store!
Great price for the range hood. Will come back to post on the product later
Reply from The Range Hood Store2026-07-06
Thank you for your 5-star review! We’re so glad you found a great price on your range hood. We appreciate your business and look forward to hearing your thoughts once you’ve had a chance to use the product.
I just ordered a 30" copper farmhouse sink. It was simple from start to finish. Very comparable in price to other websites
Reply from The Range Hood Store2026-07-02
Thank you for your review! We’re so glad to hear that ordering your 30" copper farmhouse sink was simple from start to finish. We truly appreciate your business.
Sophie was extremely knowledgeable and nice. Thank you.
Reply from The Range Hood Store2026-07-02
Thank you for sharing your experience! We’re so glad to hear that Sophie was knowledgeable and kind. We’ll be sure to pass along your kind words to her.
My sales representative was very helpful.
Her knowledge of the products I was interested in confirmed my purchasing decision. Sophie, was friendly and professional. I highly recommend The Range Hood Store.
Reply from The Range Hood Store2026-07-02
Thank you for the wonderful review! We’re happy to hear that your sales representative was helpful, knowledgeable, and professional throughout your purchasing decision. We truly appreciate your recommendation and will be sure to share your feedback with Sophie
I made a mistake with my order and the customer service department went out of their way to make it right for me. Each person I spoke to was kind, considerate, helpful and knowledgable. My issue was resolved quickly. I would highly recommend purchasing from Range Hood Store!
Reply from The Range Hood Store2026-06-22
Thank you for your wonderful feedback! We’re so glad our customer service team was able to make things right and resolve your issue quickly. We truly appreciate your recommendation and are happy to hear you had a positive experience with Range Hood Store.
Karyn was in touch and gave me a great deal on a large 2000cfm hood for my outdoor kitchen
Great service
Reply from The Range Hood Store2026-06-16
Thank you for the great review! We’re so glad Karyn was able to help you find the perfect range hood for your outdoor kitchen and make the process easy. We truly appreciate your business and kind words!
Terrible awful Customer help- poor product - will never purchase from ZLine again
Reply from The Range Hood Store2026-06-15
We’re very sorry to hear about your experience and that the product did not meet your expectations. We have reached out to ZLINE’s customer service team to ensure your open case is resolved as soon as possible. Thank you for bringing this to our attention.
I got to a person quickly who was able to answer all my questions and take my order. Smooth and simple.
I was tempted to buy from a nearby big box store, but this experience was so helpful and pleasant.
Reply from The Range Hood Store2026-06-15
Thank you for the thoughtful review! We’re glad our team was able to answer your questions quickly and make the ordering process smooth and pleasant.
Juan Pedroza was awesome over the phone and provided me with all the information i requested regarding the outdoor BBQ hood. Do not let this man go!
Reply from The Range Hood Store2026-06-15
Thank you for sharing your experience! We’re so glad Juan was able to provide all the information you needed about your outdoor BBQ hood. We’ll be sure to pass along your kind words.
Customer service is unbelievably fantastic. I had a somewhat complicated purchase and return to do, and my CSR was incredibly pleasant.
Reply from The Range Hood Store2026-06-15
Thank you for the wonderful feedback! We’re happy to hear our customer service team was able to help with your purchase and return, and that the experience was a pleasant one.
I absolutely love these pans. Pleasantly surprised by them. They are gorgeous! But more importantly they work great. Easy to cook with, easy to clean. The pour spots help, the auto drain with the lids is so nice. It’s easy to see how much water you put in the pans with very clear delineated locations and amounts. The handles stay cool at the end; warmer as you get closer to the pan or pot but not enough to burn. The lid handle does get quite hot but I have sensitive skin. At least I didn’t get burnt but will use a pot holder next time. They came very well boxed and felt like getting jewelry. My husband kept the box saying it was too fancy to recycle. My 22 year old who loves to cook commented that if these are so amazing he’s curious what really expensive sets are like because he can’t imagine them being nicer. He is very happy with these pans and pots too. We have cooked more since they came than we have in months. Thank you for restoring my kitchen’s function.
Reply from The Range Hood Store2026-06-10
Thank you so much for this wonderful review! We’re thrilled to hear how much you’re enjoying your pans and that they’ve made cooking easier and more enjoyable in your kitchen. We love hearing that the quality, packaging, and thoughtful features stood out to you. We truly appreciate your kind words and hope you continue to enjoy them for many meals to come!
Very helpful customer service rep who got us free shipping from Canada for the product we needed.
Reply from The Range Hood Store2026-06-11
Thank you so much for the kind review! We’re glad our team could help arrange free shipping from Canada and get you the product you needed. We truly appreciate your business and look forward to helping you again.
Ease of ordering and and from my research Zline appears to be a quality product Thank you
Reply from The Range Hood Store2026-06-09
Thank you so much for your 5-star review! We’re glad to hear the ordering process was easy and that you’re happy with the quality of your ZLINE product. We truly appreciate your business!
I ordered three appliances from them and everything was sent via a different carrier with no updates or tracking info. Each appliance was delayed by weeks, one fridge arrived completely damaged and electricians had to be rescheduled repeatedly because the items were sent with incorrect instructions and no information available. Do yourself a favor and use a reputable company with physical stores to get your appliances.
Reply from The Range Hood Store2026-06-10
We’re sorry to hear about your experience and understand how frustrating this must have been. Unfortunately, we were unable to locate an order with the information provided. We will be requesting additional details via Trustpilot so we can look into this further and better understand what happened. Thank you for bringing this to our attention.
Sophie is very helpful and kind and highly professional. She is also very patient. Thank you Sophie!
Reply from The Range Hood Store2026-06-10
Thank you for sharing this! We’re so glad to hear Sophie was helpful, kind, professional, and patient. We’ll be sure to pass along your kind words to her.
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