Delivery service was quick and easy
Delivery service was quick, and the box was easy to unload. The plant arrived in great condition
About The Sill
Data updated- Website
- thesill.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/6)
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About this business
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
Written by the business, not verified by us.Is The Sill legit?
The Sill (thesill.com) has a 4.5 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 85% of reviews are 4 stars or higher and 4% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the living plants and the careful protective packaging that keeps everything safe during transit. Buyers also appreciate the exceptional customer support team, noting that staff members respond quickly and resolve problems efficiently. Some reviewers were not happy with occasional unexpected delivery delays and receiving damaged items. A few consumers mentioned that boxes sometimes arrived disheveled and plants required extra time to recover from shipping. Others experienced minor confusion when orders were split across multiple shipments or missing essential tracking details during transport.
Auto-generated from all reviews of this business. For reference only.What people say
Beautiful plant and planter
Beautiful plant and planter. Timely delivery.
Quick and easy
Delivery was set to a later date and followed and it arrived as planned.
Good Delivery
It was packed well
It was packed well, arrived on time, it had some heat damage, but I think it will be fine.
I specifically asked for my order to be…
I specifically asked for my order to be shipped on a certain date so it would not show up while I was away on travel. Those instructions were ignored and the item was shipped anyway, and it sat on my porch for three days. The plant has turned many leaves yellow. It's not doing well and I'm very disappointed with how expensive this plant was. I'm hoping you'll honor your guarantee and send me a new one.
Poorly packaged
Plants arrived in one big box and one plants soil had completely come out of pot and pant
The tree arrived in amazing shape and…
The tree arrived in amazing shape and is doing so well already. Much better than anything I've ever received from other online plant stores.
Love my healthy Rubber Tree!
I have ordered living plants online from a few companies, and this was by far the healthiest plant upon receipt that I have gotten. You're doing it right! I LOOOVE my Rubber Tree (and pot). And am thankful the height was at the top end of the range. Thank you!
The Orchids are beautiful and helped my…
The Orchids are beautiful and helped my Aunt in the loss of her 48 year old daughter.
Customer service was amazing
Customer service was amazing, but unfortunately, that plant died too. Maybe that plant is just not made for my house. The other two plants are doing fine. It’s just the calethea that’s giving me problems.
The customer service was great but we…
The customer service was great but we received the orchids too late and we didnt have them for the event we specifically ordered them for.
The double orchid arrived in beautiful…
The double orchid arrived in beautiful shape and helped console my Aunt in the loss of her 48 year old daughter.
Delivery was so messy
Delivery was so messy. The box did not have clear instructions on which was is up. Dirt littered through our hallways and apartment. Will have to buy new dirt to replace what delivery workers spilled everywhere.
Love the plants and they arrived…
Love the plants and they arrived healthy!
Beautiful flowers
Beautiful flowers, my mom loved them!
My plant is so beautiful and arrived in…
My plant is so beautiful and arrived in perfect condition!!
Excellent
Excellent! Super fast delivery, tree was in great condition, well boxed and delivered right to our door. When we need another ... we'll definitely be back!
Beautiful and interesting cactus
Beautiful and interesting cactus! My dad loved it!
The four green mountain boxwoods on…
The four green mountain boxwoods on standard (single ball) were healthy and were packed well. I am happy.
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