Received in a timely manner and plant…
Received in a timely manner and plant looked great
About The Sill
Data updated- Website
- thesill.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 105 reviews
- Replies to negative
- 0% (0/6)
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About this business
Your garden center online. Easy-care plants delivered to your door, anywhere in the USA. Indoor houseplants and locally-made pots. NYC plant care workshops.
Written by the business, not verified by us.Is The Sill legit?
The Sill (thesill.com) has a 4.5 out of 5 rating on OK.one, based on 105 user reviews collected here. It is listed under Home & Garden and its reputation is excellent. 85% of reviews are 4 stars or higher and 4% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-04.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the wonderful quality of the living plants and the careful protective packaging that keeps everything safe during transit. Buyers also appreciate the exceptional customer support team, noting that staff members respond quickly and resolve problems efficiently. Some reviewers were not happy with occasional unexpected delivery delays and receiving damaged items. A few consumers mentioned that boxes sometimes arrived disheveled and plants required extra time to recover from shipping. Others experienced minor confusion when orders were split across multiple shipments or missing essential tracking details during transport.
Auto-generated from all reviews of this business. For reference only.What people say
The 2 items I ordered arrived earlier…
The 2 items I ordered arrived earlier than expected 👍🏻 and it was packaged. One of tree did not look « healthy « . The customer service was quick to get back to me and answers all my questions. Now, I just have to wait if the tree grows correctly in the next 2 weeks 😃🙏🏼
Fast service
Fast service, and plants came in good condition.
Plants arrived healthy!
The eucalyptus appears to be drying up…
The eucalyptus appears to be drying up already so I have a feeling that won’t even last a month. Orchids are beautiful otherwise.
I sent the orchard as a gift and the…
I sent the orchid as a gift and the recipients loved it. Your orchids are exceptional!!
Great product
Great product, fast delivery and I love the pot.
Very easy to place my order
Very easy to place my order. My orchid arrived in great condition. Very happy with it.
The plant got there earlier than…
The plant got there earlier than expected and was loved by the recipient
The olive tree exceeded my…
The olive tree exceeded my expectations. Thank you.!
Nice beautiful plant
Nice beautiful plant! Love
Gorgeous plant, beautiful presentation
Ordering was seamless and my plant was delivered within the estimated time frame, and MAN was she a beautiful plant! And the presentation in the pot it came in was just gorgeous!
excellent plants at a good price
excellent plants at a good price, good price and great packaging
My plant is awesome!!
My plant is awesome!!! It arrived in perfect condition and is blooming beautifully!
Great plant to add to any collection.
My plant arrived in pretty rough shape
My plant arrived in pretty rough shape. I reached out to the Sill and customer support replied very quickly with suggestions to help the plant bounce back. No luck so far but they said they would send a replacement if the plant doesn’t survive so that’s wonderful
Beautiful plant took a lot longer than I anticipated for it to arrive
It’s beautiful, but it took a lot longer than anticipated. I was a little worried about what it would look like when it arrived, but it turned out nice.
Blooming Now
This was a gift and it showed up as expected. Once planted with the suggested root stuff, it started to bloom and produce more buds. They are enjoying it now. Thank you.
Outstanding customer service
Outstanding customer service! I received my replacement planter in a timely manner. I now have a beautiful plant, planter and stand thanks to you!
Best Nursery Around
I’ve placed several orders with The Sill. Each one has come packaged with extreme care, and the plants arrive thriving and ready to come into my home. Planting and care advice is included, as well as a support number for questions and information about upcoming events. I know you’ll love the plants and accessories that you buy from The Sill.
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