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Money & Insurance

The Zebra

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218 reviews

4.8218 reviews
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About The Zebra

Data updated
Website
thezebra.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
218 reviews
Replies to negative
89% (8/9)
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About this business

Compare car and homeowners insurance side-by-side in minutes to find the cost and coverage the works for you. All without the hassle of annoying phone calls (we don't sell your data to third parties). The Zebra partners with all the major insurance providers and hundreds of other local and regional carriers to find you the best policy at the best price. Save time and money by comparing rates at TheZebra.com. Or call us at 1.888.255.4364 to speak directly with one of our independent, licensed insurance agents who can walk you through the process.

Written by the business, not verified by us.

Is The Zebra legit?

The Zebra (thezebra.com) has a 4.8 out of 5 rating on OK.one, based on 218 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 95% rating it 4 stars or higher; The business has replied to 89% of negative reviews; Reviews mostly discuss Price, Customer service, User experience. Last updated 2026-09-05.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally helpful, friendly, and knowledgeable staff members for guiding them smoothly through complex home and auto policy options. Consumers consistently note that the digital comparison platform makes evaluating different insurance rates remarkably fast and simple while actively saving a substantial amount of money. Some people were dissatisfied with having to repeatedly re-enter their personal information multiple times during broker and website redirects. A few reviewers also mentioned unexpected price fluctuations or notably high final costs compared to the initial estimates provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

Mrs M

Mrs M. Sullivan was the nicest, most patient , helpful, caring and respectful lady. She listened and found the perfect insurance coverage for us. This is the kind of service that is highly appreciated. Highly recommend the Zebra.. I will always use them.

Reply from The Zebra2026-08-17

Thank you, Brenda! This review melted our fierce zebra hearts.

Info sharing

The service provided is valuable and much-needed. However, I did not appreciate the site passing on my contact information to advertisers and salespeople. I was swamped with contacts from agents and salespeople from the most expensive vendors after using the Zebra site.

Reply from The Zebra2026-08-17

Thank you for the kind words about our service, and for telling us about the unwanted contact that followed. We'd like to understand what happened with your information, so someone from our team will be in touch directly.

Customer service is really great

Customer service is really great, and the agent that spoke to me Hannah was very helpful and found me the best rate possible. However, after we found the insurance company it took a very long time to process my payment and have me setup my account with the insurance company (it took about 30 to 40 minutes).

Reply from The Zebra2026-08-17

Thanks, Phiroon! Great to hear Hannah took good care of you. Thirty to forty minutes to get set up is longer than it should be, and we'll share that with the team.

Supercalifragilisticexpialidocious

The customer service was fantastic they are good what they do and they were very fast didn't take forever just to get my insurance. It's kind of like wham bam thank you ma'am it was great

Reply from The Zebra2026-08-18

Wham bam might be our new tagline, Ednamarie! Zebras hit 40 miles an hour when it counts, and we like insurance to move that quick too.

SIX STARS

Simone quickly realized that I was elderly, distinctly low-tech, and in need of extra assistance. Our phone conference lasted nearly an hour (I don't have a smart phone, etc.)--she remained patient throughout, and guided me step-by-step. PS: the price was better than any competitor--not even close.

Reply from The Zebra2026-08-18

Six stars is high praise, Charles! Zebras never leave a herd member behind, and insurance should make sense to everyone, not just the tech savvy. Simone will be glad to hear this one.

The guy who helped me was very nice and…

The guy who helped me was very nice and seemed to know what he was talking about also the road side assistance program yall have seems to be very affordable considering all it does.

Reply from The Zebra2026-08-18

Thanks, Brandy! Roadside assistance is one of those add ons you forget about until the day you really need it. Thank you for the kind words for your advisor.

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