OK.one
For businessesSearchWrite a reviewCategoriesAbout
简体中文English
Events & Entertainment

TickPick

ClaimedCollecting reviews

215 reviews

4.8215 reviews
Write a review

About TickPick

Data updated
Website
tickpick.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
215 reviews
Replies to negative
67% (4/6)
Do you own TickPick? Claim this profile for free and start replying to reviews.
8455384567[email protected]tickpick.com

About this business

We're the original no-fee ticket site that guarantees the best prices on tickets to live events.

Written by the business, not verified by us.

Is TickPick legit?

TickPick (tickpick.com) has a 4.8 out of 5 rating on OK.one, based on 215 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 67% of negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-09-04.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering affordable pricing, fair costs, and completely transparent fees that make attending live events much more accessible. People consistently note that the website is exceptionally easy to navigate, allowing buyers to quickly find great seats and complete their purchases smoothly. Some reviewers were not happy with order issues, mentioning that tickets were occasionally never delivered or turned out to be invalid when scanned at the venue entrance. A few consumers also experienced significant difficulties when attempting to cancel orders or resolve frustrating ticket transfer problems.

Auto-generated from all reviews of this business. For reference only.

What people say

Sandra KitzhaberUnited States · 1 review · Experienced 2026-08-23 ·

My ticket was no good

I've used them a few times before, including this year, and everything was fine. However, this past weekend was not good at all. The parking ticket was fine. When I went to scan my ticket for the venue, it showed "invalid ticket" 3 different times. I was sent to customer service, who told me to call TickPick. The person asked me to get a screenshot of the message on the scanner. As I tried to do that, the person at the scanner let me in (different line), so I didn't get the screenshot. About halfway through the 1st quarter of the game, the usher asked to see my ticket, as someone else had my same seat and it was a season ticket holder. He told me to move to the empty seat in front of me. He came back in the 2nd quarter, as that seat holder had now arrived and I needed to move again. He took me to guest relations, who told me I should not have gotten in with my ticket, since it didn't come from ticketmaster. So not only was my ticket invalid, my seat belonged to someone else. I called customer service on my way home and spent about 30 min on the phone. I was ultimately sent an email to which I replied detailing my experience. I was told multiple times about the no refund policy, but i feel that should not apply here, since I was sold a bad ticket. I am still awaiting a resolution, as this was 5 days ago.

Reply from TickPick2026-09-02

We’re truly sorry to hear about the experience you had with your ticket. We understand how frustrating it must have been to encounter issues getting into the venue and then have to deal with seating complications once inside, especially after having positive experiences with TickPick in the past. We appreciate your patience while we reviewed the situation, and we’ve proceeded with taking care of you. We hope this helps make up for the frustration you experienced and restores your confidence in TickPick.

People also looked at

Vivid Seats4.3SeatGeek4.0Gametime4.6
StubHub International
StubHub U.S. and Canada4.0
viagogo
viagogo
GoTickets4.2