It was over all a very good experience…
It was over all a very good experience renting my new home through Tick property group. All team members were very professional and helpful through out the whole process.
Brought to you by Tick Property Group, the letting agency in Liverpool. There are many issues facing both landlords and tenants and there's real frustration. That needs to change. Imagine a world where tenants and landlords no longer battle. Where landlords get 100% of the rent and tenants get five star service. That world is possible with Tick. They smooth the path. They remove the friction.As Tick is the tenant the Landlord will be paid. On time. Every time. It’s really as simple as that.Tenants deal with Tick; not the landlord. So any problems, issues or work that needs doing gets sorted straight away. And you want to see proactivity? Well we offer same day viewings and move ins, free monthly cleaning, same day maintenance and a team that are available 24 hours day, 7 days a week. These are the key factors why tenants love Tick. We are here for you.We have an entire department whose sole purpose is communication. They will proactively keep you in the loop. More than that though, they are always available. No 9-5 rules here. Just a bunch of people who are there for you when you need them; whenever that may be. The Tick team always treats every property as if it’s our own. It’s not a number, or an entry in a database. It’s someone’s home and the pride landlords have in their home is shared by our team. We have our own cleaners attend every month and we even invest our own money in your property.
Written by the business, not verified by us.Tick Property Group (tickpropertygroup.co.uk) has a 4.8 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 96% rating it 4 stars or higher; The business has replied to 25% of negative reviews; 20 of them were added in the last 12 months. Last updated 2026-09-04.
It was over all a very good experience renting my new home through Tick property group. All team members were very professional and helpful through out the whole process.
Really helpful staff and the checks were done very quickly. Special thanks to Nino and Will for their amazing support and swift replies either through phone or email
We renting an apartment from tick propety,turned out to be simple and without any problems. At the beginning I had contact with Joanne Rudkin, who was very nice and precise in her work. After telling her what I was looking for and what my financial possibilities were, she offered me an apartment that would meet our expectations. Jo then forwarded my lease to Nino Rizhamadze for the next stages of inspection, and since then I have only had contact with Nini. Nini is also a very nice, competent woman who made the process of renting a place to live without any problems or stress. The apartment was clean on the day of pickup. I contacted Nini about a radiator fault, they sent the service the next day and replaced the radiator with a new one. My wife and I are very happy that we found such a good real estate agency, we sincerely recommend it. 10/10
As soon as the house was live, we had viewings the next day! I was so relieved as there's a lull in selling at the moment. The other houses on our street are still for sale, yet we had 2 offers within a fortnight, and have now sold!
Move in went smoothly staff was superb now messing around couldn’t thank them enough properly is amazing.
Phil and Cameron helped me find a property to buy. The lads were so helpful and held my hand throughout the entire process. It can be very stressful buying a property, so to have their support and knowledge was invaluable.
Friendly and everyone was great help, efficient service
Those we spoke with at the office were very helpful. Nathan, one of the agents, welcomed us to our new home and made us feel comfortable and familiar and very helpful with everything we asked of him.
We recently rented an apartment through Tick Property Group, all the way from Turkey, and we couldn't be more pleased with the exceptional level of service we received. Nino, Will, and Nathan truly went above and beyond to ensure my experience was smooth and stress-free, even though we never physically saw the apartment, relying solely on a virtual tour. The team at Tick Property Group, with their impressive knowledge of the property market, guided us through the entire process with utmost professionalism and dedication. They arranged a comprehensive virtual tour that allowed us to explore the apartment in detail, ensuring we felt confident in our decision. Their patience and willingness to address all our queries and concerns were truly commendable. Renting a property from abroad can be a daunting prospect, but the team made it feel like a breeze. Nino was instrumental in ensuring that all documentation and communication were handled efficiently and with a high level of transparency. Despite being thousands of miles away, we felt supported and well-informed throughout the entire process. Nino's attention to detail and prompt responses gave me complete peace of mind. Now, having settled into our new apartment, we can confidently say that it's even better than we imagined from the virtual tour. We owe this positive experience entirely to the incredible team at Tick Property Group. If you're in a similar situation or simply looking for a rental experience marked by professionalism, support, and genuine care for their clients, we wholeheartedly recommend Tick Property Group. Thank you, Nino, Will, and Nathan, for turning what could have been a daunting experience into such a positive one. Your dedication is truly commendable.
Will was very prompt and patient in answering all my queries. This has been a very smooth and seamless move-in process, and I can't thank the team enough for setting everything up. Our property manager Nathan has also been very helpful with fixing minor problems with the flat upon request.
The move in process was very smooth - no issues whatsoever. Great communication throughout with all members of the team! When moving in there were a few problem with the flat, but they sent contractors out the next day to resolve the issues! Couldn’t be happier with the service we have been provided.
Our experience with Tick property was amazing. They were really patience and helpful throughout our process. A big thanks to Will Norris,Nino Rizhamandze Baratashvili and to the maintenence team Nathan Lamb of tick property which responds as soon as we have any maintenence issues.
Couldn’t ask for a better experience. Great company. Nathan, Joanne & Nino especially helpful. Highly recommended
Tia has been amazing and so helpful while we have been moving into our new flat, always a great experience when dealing with her as she goes the extra mile.
Ever since I relocated to Liverpool, I've been associated with Tick-managed properties, and I must say that their responsiveness and services are unparalleled compared to others (in the best possible way!). Recently, we moved from one apartment to another, where the tenants essentially swapped places. Joanne and Will orchestrated the entire process flawlessly, making it a seamless transition. The most heartwarming aspect was when they voluntarily assisted us in carrying a few boxes. Without a doubt, I would recommend them to anyone in need of property-related services.
I am coming into my second year with tick property now and I am still amazed by the customer service I receive 24 months on I feel truely grateful to have such prompt responses and issues resolved no longer than two day turn round woww!! Thank you tia curran for ur help hopefully I still be here for longer
Recently moved apartments and Joanne was really helpful. Kept me updated about what was happening throughout the process and was really friendly. Couldn't fault the service.
So helpful. We have recently moved into a new place and we couldn’t have done it without Will, he was so helpful and made the whole experience run smooth. Will’s communication and keeping us in the loop is something to be praised. When we were passed onto Nino we were apprehensive as we had made a great relationship with Will but Nino was just as brilliant, keeping us in the loop, chasing up the references, ensuring we could move in on the proposed date, she couldn’t have done anymore for us. Both have still been in contact after we have moved in to ensure we are happy and that everything is going well. We are so grateful for the positive experience we had with Tick, both Will and Nino just made the whole process that little bit better. A little shout out to Joanne who was there to hand our keys over she was also helpful. Thanks again Tick!
Accommodated to everything we needed. Jo was amazing she's did everything she could to help us and guide us through the process, Very helpful and genuine.
Since our first viewing of an apartment with Tick we have had nothing but a great experience with Joanne. She did our viewing, giving us an extensive run down of everything within the property and she seemed to answer every question we had before we had a chance to even mention it! When it came time to move in she did our key handover and went over every last other detail and gave us one last walk around to ensure we were happy with the property. Jo has been nothing less than an incredible letting agent and I’m sure she will continue to show this throughout our tenancy here. I highly recommend using Tick Property Group as they will make renting a property so much easier
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