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Shopping & Fashion

Tiendahat

426 reviews

3.0426 reviews
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About Tiendahat

Data updated
Website
tiendahat.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
0% (0/204)
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Is Tiendahat legit?

Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

Beware of this vendor

I placed my order on the 26 of June 2023, it finally arrived 54 days later. The 3 ordered hats were placed in a clear plastic bag with no protection whatsoever, the hats were totally crushed and deformed and totally unusable. I ordered size XL 62-61 cm, I received size-medium. The quality of the product is very poor and not at all as advertised. I request an immediate refund, or my law firm will file an international lawsuit.

Bad Return Procedure on wrong product

I ordered a Panama Hat in 2XL. It arrived as Medium and the rim was 1 inch smaller than advertised. It also could not be rolled up for packing as advertised. I contacted then to get remedy and their reply was offering A) $10 refund and I keep the hat or B) a full refund which I opted for. They sent the return address which is in China with proviso that I pay all shipping, import duties, and take responsibility for damage or loss. This is not customer service. They also misrepresented they are an Ecuadoran Company - but they are in China. Do not buy from this company, they cannot be trusted.

Substandard Quality

I placed two separate orders with Tiendahat for three hats. They were all substandard and nothing like the hats advertised. Furthermore, two of the hats were the wrong size. I requested a full refund for all three hats but have only received a partial refund for one of the orders. I am still waiting for a refund for the second order. My advice to anybody thinking of buying a hat from Tiendahat is save your money and shop elsewhere.

Worst hat EVER

-hat I got was not the hat in the photo -customer service basically blamed the workers -hat came with a pair of cheap gas station sunglasses and tried to act like I should think this was awesome - hat was made of dirt cheap materials, every possible corner was cut. Not the right size -shipped in a flimsy plastic bag so it arrived crushed - could get a full refund if I shipped it back, so I’d be paying for shipping twice. - offered a partial refund of $10 (and you can keep the items!!!!!) - I should have read the reviews.

Buyers Beware

After reading the reviews, I decided to add my two cents worth. Yup, I was scammed too. I ordered the Western Desert Top handmade Sergio Anzani Hat and received a cheap-looking hat that looked nothing like the product photo. I wouldn't wear this hat even on Halloween. My bad, for buying a product from a FB ad.

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