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Shopping & Fashion

Tiendahat

426 reviews

3.0426 reviews
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About Tiendahat

Data updated
Website
tiendahat.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
0% (0/204)
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Is Tiendahat legit?

Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

I am extremely frustrated with this…

I am extremely frustrated with this company. Despite my repeated attempts to contact them via email, my order never arrived, and they have not bothered to respond to any of my inquiries. To add insult to injury, they even had the audacity to send me an email claiming that my order had been delivered when it clearly hadn't. Their customer service is absolutely abysmal, and their communication is beyond disappointing. I have made up my mind never to order from this company again. It has been a truly terrible experience.

TOTAL RIP-OFF!

TOTAL RIP-OFF! Stay away from this company! I ordered a natural-colour fedora in size men's Large. I received a cheap-looking pinky-brown hat in size Extra Small. Company promises good customer service on its website but gives only a $10 refund on a $50 purchase. They tell you not to bother sending the hat back because it will get lost in the mail. Horrible, horrible company that seems to enjoy ripping people off. How is this company still in business?

I had an idea from the past but I was…

I had an idea from the past but I was worried because I live in Greece how easy would be to send them specially to an island called Santorini. Hopefully I made the order already payed and now I’m looking forward to receive them and enjoy cause summer in Greece is till late October . Thanks please let me know about sending!!! Yours I.Farmakis

Stop trading in cheap Chinese garbage.

Only way this company can improve is to stop trading garbage products and stop lying about manufacturer location. Panama hat feels like plastic, won't fold as described and is made in China. I got 50% back after complaining but I still feel robbed...

I am so upset with this company

I am so upset with this company. My order did not arrive, I have contacted them via email on multiple occasions and they do not respond to my questions. Then they send me an email that my order has been delivered and nothing arrived. Terrible customer service and poor communications. I will never order from This company again. Horrible

Completely cheap hat

Completely cheap hat, not the style I ordered, folded and shoved into a tiny box. Not happy and I did escalate a claim and was refunded from PayPal. It was SO bad, like a cheap costume hat from Oriental trading or something. Please don’t waste your time and money with these jokers.

Hard to say anything positive about…

Hard to say anything positive about this apart from my cat liked the box the hat came in, apart from that bloody awful . Took four and a half months to arrive, customer service replies were verbose aggressively defensive accusing me of lying and trying to cheat them. OK product wise - the hat is a theatrical prop rather than a real hat, even though it was advertised as handmade with felt in the US and Italy (but a hat like that was going to be couple of hundreds of dollars minimum, not under $50 so I already knew that was bovine feces) and as expected it is felted cardboard or plastic yeh OK this was purchased for a one and done costume hat so not going to be upset about that... BUT the advertised product was a distressed finish with "used" crumpled look, but what arrived was made as "pristine new" product, as you can't distress felted card (it crumbled rather than creased when steamed and manipulated) you can't even make it make it look like what you wanted to buy so absolutely useless for the costume use I wanted it for

Slow Fake Online Store At Least Refunded

After I'd ordered two hats five weeks had gone by and there was no hat. I sent them an email to ask them what was taking so long and the reply was oddly defensive as if they get hammered often by mad customers. So I searched for reviews and came across the avalanche of horrible reviews here on trust pilot as well as other sites. A couple of youtube videos point out why I should have been cautious from the outset. They copy the pictures from actual high quality hat manufacturers and put them in their ads but evidently send junk when they do send. My only reason for giving a second star is that after the long delay they actually did refund my money. Also I liked the hat so much I found the actual hat maker who's based in Italy where it costs about three times more than the Tiendahat too-good-to-be-true price.

It's a real scam

It's a real scam. The hat, I waited for a month is made in China, bad quality, in a normal Chinese shop for sale for maybe 5€. Fortunately Paypal reimbursed the money, only the custom fee I had to pay. Watch out for other sites as well, some use the same pictures, so I think these are scammers as well.

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