No reply to complaint. Waaay too big
Ordered two hats of the same size. One fit well, the other was way too large. Emailed and got no response. NOT worth the hype.
About Tiendahat
Data updated- Website
- tiendahat.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 0% (0/204)
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Is Tiendahat legit?
Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
Auto-generated from all reviews of this business. For reference only.What people say
Tiendahat appears to be from Ecuador…
Tiendahat appears to be from Ecuador and suggest you get handmade Panama hats. Behind the online facade is Yaoke Technology, apparently a scam from China. The hat I bought last week is much smaller than measured, very poor quality and certainly not an Original Panama hat. Stay away or rik your money like me.
Buyer beware!, Basically a scam product
I thought i was ordering from a UK company.. after purchasing had been completed the product shipping came through and even paying extra for "fast shipping"... was still taking almost a month as was coming from China... so it turned up late for the event i wanted it for. Also when the product did turn up it was a cheap material that you can literally get from the market for a 5er... no way to return or get money back either. do not use this company or associated ones either.
Please do not buy from this store they…
Please do not buy from this store they are a scam. The quality is extremely low and is shipped from China. It is a total marketing scam DO NOT BUY FROM THIS STORE!!!!
Absolute crap
Absolute crap. Do not buy from these rip off merchants.
Scammers
Scammers. I wish I had found these reviews beforehand, because my order took ages to arrive, the hats are a total cheap plastic knockoff, they do not look like the pictures on the website. Do NOT buy from this store. I'll probably never get my money back.
Buyer beware: Website advertises that it's products…
Website advertises that it's products are produced in the USA. I wasn't aware that this wasn't the case until they shipped the product, and it stated the country of origin was China. The product arrived and was a cheap costume quality knock-off and not worth the money they're charging for it. Thank goodness I purchased using PayPal.
Horrible, fake, counterfeit product
Recieved "pressed" plastic hats that were not even the ones ordered. Horrible product. DO NOT BUY HERE!!! Same hats you get at the Party Store for $8.00. Good thing I used Paypal and got a full refund.They would not give me a refund. Offered 15% off of my full order ($95).
Not what I ordered and very shoddy…
Not what I ordered and very shoddy construction. Stay away you will be very disappointed!
Awful quality and customer service
Awful quality and customer service. I put a formal complaint through PayPal and escalated it. I got a 100% refund of the purchase including shipment. Would recommend you do this if you paid via PayPal.
Total Rubbish
The hat I received was absolute garbage. It was advertised as a panama hat woven fro straw in Ecuador, what I recived was a cheap paper imitation made in China. I advise everyone not to buy from these scammers.
Same issue as everyone else - Scammers. Liars. Terrible hat.
Same issue as everyone else. Took ages to arrive and then nothing like the hat in the photo. Also they lie saying it is a Sergio Anzani Western Desert Top when what arrived was a cheap costume shop piece of garbage wrong size, will never wear it. I wrote to confirm beforehand and they did reply saying the hat was genuine. No shop. Made in China. Singaporean company. Don’t waste your money. I wish I had found these reviews beforehand.
Scammers
Scammers. RUN! Don't be a chump! I bought an XXL hat. Received a XXXXSmall hat. Tienda hat said, "We'll give you a $10 refund and you can keep the hat". Total BS!!! These conmen should be in jail!!!!
Last Hats I’ll order from these folks
I ordered 2 hats from this vendor in late April. Finally received them today, on June 9th. 1 straw Panama hat and a top hat. Brims on both hats were 11” wide. Hats were shipped one inside the other in a box 7” wide, no padding or separation in or around the hats. No one with any regard for hats or customers ships hats in this fashion. The Panama hat looks like one that’s been abused in a thrift store for a number of months. Western Desert Top Hat I received is the same basic shape as the one pictured on their site, but that’s where the resemblance ends. It doesn’t not reflect the shape, treatment or feel of the one advertised. Stay away from the vendor.
Hat not as advertised
The order took 2 months to deliver and when I Received the hat it wasn’t the same as the one pictured on their website. The hat band which pretty much makes the hat, wasn’t even close.
Low quality and not hat I ordered which…
Low quality and not hat I ordered which was New Yorker, what I got basic cowboy straw hat from China
Low-life scam artists
Low-life scam artists! Do not buy!!! Sent mini-hat instead of XXL. THEIR solution to THEIR problem is that I keep a worthless hat that I cannot use and give me $10. Total con game!!! RUN!!!!
Horrible quality
Horrible quality. It absolutely looks nothing like the pictures they provide and the reviews on their website are fake. I bought a Clint Eastwood poncho and hat from them and it's the cheapest quality ever, and nothing like they describe. Their merchandise comes from Hong Kong, and yet they claim to be from Texas. Yeah right.
Absolute garbage quality- scammers
Absolute garbage quality. I ordered a hat they put in in a tiny box way to small for the hat so it came misshapen. The straw is cheap as can be, and they will not honor the return policy. Please avoid these clowns. Don't buy anything from them you'll be sorry
STAY AWAY
Over two months still not received. They sent me a tracking # that was created the day after I placed the order that still says "parcel info received" which means they have not received it yet. I am done, getting a refund through PP.
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