Excellent customer service
Excellent customer service, quick response and wonderful quality
About Tiendahat
Data updated- Website
- tiendahat.com
- Category
- Shopping & Fashion
- Location
- China
- Status
- Unclaimed
- Last 12 months
- 37 reviews
- Replies to negative
- 0% (0/204)
Do you own Tiendahat? Claim this profile for free and start replying to reviews.
Is Tiendahat legit?
Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.
Auto-generated from all reviews of this business. For reference only.What people say
The hat is total junk
The hat is total junk. Not even close to the wool hat I ordered. $30 + is what I paid. Customer Service wants to give me $5 and keep the hat. Don't get ripped off my. me.
The feel of the hat is exceptional
The feel of the hat is exceptional. The fit , color and size are perfect.
Yellowstone Here I Come!
The explanation of the makeup of the hats and the variety was great. The $$ indicated was in $CDN but the invoice after my discount was in $USD.
Website was easy to place an order.
The ordering process was simple
The ordering process was simple, however I cannot give an informed assessment of the overall product, until my order has been delivered and I can sample the wears.
Fake scam site..don't buy
I recently purchased a Panama hat from a website that turned out to be a scam. At first, I was excited because the price was unbeatable, and the pictures looked great. However, when the hat finally arrived, it was nothing like what was advertised. The quality was poor, and it didn't resemble the stylish design I had expected. I tried contacting customer service, but there was no response. I regret not doing more research before buying. Lesson learned: always check reviews and verify the legitimacy of online stores before making a purchase!
Ordered a hat via their Facebook ad
Ordered a hat via their Facebook ad. They never sent an order confirmation or responded to emails. Disputed the charge thru PayPal and finally received a refund after 6 weeks. Company is in China, not USA. I DO NOT RECOMMEND.
Fully ripped me off
Fully ripped me off. Lost hundreds of dollars. Avoid!
I received the wrong size
I received the wrong size, seemingly to complete the order. They offered a $10.00 refund "instantly" or an expensive return process. I regret not researching this company more thoroughly before purchasing and agree with others who call them scammers. We were considering ordering over 200 hats for a marketing event but will now support a local business instead.
Wrong size sent and admitted it!
Received wrong size and contacted company via email and representative admitted sending wrong size but she wrong size anyway. Said equipment for producing my size was down for"special reason" Offered me $20 on a $40 order insisted on full refund and never hard form them again. This is a scam for sure. Don't even think about doing business with this company
This hat made of paper and is from…
This hat made of paper and is from China. Its not from south america as advertised. This company is a fraud, Don't buy from this site.
Sent Wrong Size of Hat
Ordered 3 hats. Once was a one size fits all. The other 2 sizes were Large. The striking Panama hat didn't come as a large, but as an xtra large. The order was clearly for a large and customer service has no solution to fix this. People can't follow the order correctly or just did not care. The opening for the Large that fit me was 7 1/2 inches. The Panama hat opening was 8 1/4 inch. Its sad that I can not trust this site to get the order straight.
Totally Fraudulent Hat Company
Everything about this company is a fraud. They make the website look like they are from the USA with all the flags and the way things are worded. I bought a hat that appeared to be a lookalike of a hat that Clint Eastwood wore in a movie and what showed up was a cheap felt piece of garbage. They also sent some ridiculous giant plastic pink glasses in the package. I told them I wanted a refund and they offered $10 off or I can ship the hat back to China at my expense for a full refund, which would have cost more than the hat. Their Facebook page says they are in Texas but that is not true. If you buy from them, be prepared to be disappointed.
Sent me the wrong hat
Sent me the wrong hat. Customer service via email is responsive but completely useless. Their only recourse to me was to take a partial refund and give the wrong hat to someone else. They would not provide a method to return it and get a replacement. They continually sited the high cost, to me, of returning it and they would give me a $10 refund on a $65 hate and just give it away. Will not do business with them again.
Hat is very very cheap
Hat is very very cheap. Looks nothing like the picture of the hat i ordered. This company is a scam. Do NOT buy from this company… There is no way to contact the company to complain.
Hats crushed and wrong sizes
They sent me two hats crushed in a shoe box and both were different sizes, not the size I asked for, these hats are useless. Attempted to send it back and they sent me an email saying that they would credit me $10 but not to send the hats back. I immediately disputed the charge on my credit card. Thank goodness I was given a credit for the full amount. Now the credit card company will get their money, if not, MasterCard will blacklist the business and they won't be able to charge a MC.
The hat was great
The hat was great! I have a small head and find it hard to find hats that fit properly. These hats are adjustable so no problem!
Satisfied
Easy to request your products
The quality of the hats are very good
The quality of the hats are very good. The prices are economical. I bought two hats so fat and ordered a Panama.
People also looked at
Hatsfashion3.0
Tumahy
The Pearl Source4.8
Harrington & Co. Hatters4.8
Funding Fred
Klaydesignerwear
Polar Tensor
Paul & Slate LLP