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Shopping & Fashion

Tiendahat

426 reviews

3.0426 reviews
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About Tiendahat

Data updated
Website
tiendahat.com
Category
Shopping & Fashion
Location
China
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
0% (0/204)
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Is Tiendahat legit?

Tiendahat (tiendahat.com) has a 3.0 out of 5 rating on OK.one, based on 426 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. Opinions are polarized: 50% rate it 4 stars or higher while 47% give 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were somewhat happy with their experience overall. Customers frequently mention that finding hats is completely straightforward and appreciate the wide selection available on the platform. Many consumers also find the initial ordering process simple and very easy to navigate. Some reviewers were not happy with the quality and accuracy of the specific items they received. People stated that the products often arrived in entirely different sizes or materials than initially advertised. Others noted serious issues with poor customer communication and receiving unexpected or incorrect merchandise. Buyers expressed frustration when items did not match the descriptions provided online.

Auto-generated from all reviews of this business. For reference only.

What people say

SCAM

SCAM! BEWARE! Company based in China not Ecuador as advertised. Hat poorly packed, arrived crushed/damaged. Colour, size, materials and quality all not as advertised. Dubious additional "tip" and charges added to order. $10 refund only offered upon complaint. Refund only if I paid return postage to China. Total SCAM.

I would give this company a zero if I…

I would give this company a zero if I could. Delivery took forever. Tried to track where the order was and found it impossible to do. All I got was "on it's way to America". When the package arrived, it looked nothing like what was advertised. It was crushed and misshaped. Needless to say, I won't be buying from them again.

Customer service a waste of time…

The company appears to be operating out of the US and hats that are made in South America. However, the hats appear to be made in China. I ordered a Laveno Panama hat, one that could be rolled up for travelling, the hat I received is far from what was advertised and definitely not worth what I paid. It was a cheap hat that I could have got at my local market for a few euros. It was made of three pieces, the rim, sides and top, which were stitched together. This made it impossible to roll effectively. Certainly not a Panama. When I complained that they had sent the incorrect hat they offered me a few dollar to keep the unwanted hat. Despite more emails they seem to ignore the fact that it was their error and that I should pay for the return postage as they have, and I quote from their reply, "because the company also needs certain costs to produce the products and transportation costs" Since the hats come from China, it's almost impossible to return or exchange so after many emails and haggling I reluctantly gave up and accepted a 50% refund.

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