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TopCashback USA

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202 reviews

4.4202 reviews
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About TopCashback USA

Data updated
Website
topcashback.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
202 reviews
Replies to negative
87% (20/23)
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About this business

TopCashback is America’s highest-paying cash back website that’s entirely FREE to join. It also features store coupons and special offers, so you can shop guilt-free at over 7,000 online retailers, including Best Buy, Walmart and Macy’s.An average TopCashback member earns over $400 a year. That’s extra money you can put toward bills, gifts, trips, home improvements, swim lessons or everyday necessities. The sky’s the limit! Once your cash back is payable, you can cash out at any time. TopCashback offers 15+ payout methods, including PayPal and ACH Bank Transfer.So, how does cash back work? It’s simple. After you create a free account (with only an email address and password), you can search any store on TopCashback and click the “Get Cash Back” button. That action will take you to the store website, where you can shop like normal. TopCashback will track your transaction and notify you when your cash back is pending, confirmed, and then payable!TopCashback doesn’t keep any of the cash back that members earn. It gives 100% of your earnings to you. Instead, TopCashback makes money via sponsored advertisements and promotions seen on site. Retailers may even pay the company a bonus if it succeeds in driving customer traffic.Check TopCashback often for increased cash back events, extra cash back bonuses, giveaway opportunities and more. You’ll be building a rainy day fund in no time.Check out our options belowBrowser ExtensionGift Cards

Written by the business, not verified by us.

Is TopCashback USA legit?

TopCashback USA (topcashback.com) has a 4.4 out of 5 rating on OK.one, based on 202 user reviews collected here. It is listed under Money & Insurance and its reputation is good. 85% of reviews are 4 stars or higher and 11% are 1 star; The business has replied to 87% of negative reviews; Reviews mostly discuss User experience, Refund. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the platform for offering seamless payment methods, reliable fund transfers, and consistently high cash back rates compared to other services. Consumers find the website exceptionally easy to navigate, allowing them to redeem various rewards quickly and without any unnecessary complications. However, some customers also noted frustrations regarding delayed payouts, pending statuses, and missing cash back rewards from certain online purchases. A few reviewers expressed genuine concern that specific store transactions occasionally get declined, requiring extra patience while waiting for support resolutions. People mentioned that tracking issues can sometimes happen unexpectedly.

Auto-generated from all reviews of this business. For reference only.

What people say

Slow to Pay, but Finally!

Apparently they are good at paying out small cashback amounts, only to scam you when you make a large purchase. My purchase was over 3 months ago, and nothing. I am owed ~$270. Because of the large amount of money involved, I was extremely careful to follow the instructions to the letter. I received this email immediately after purchase "Congratulations, you have clicked through from TopCashback to one of our cash back stores." July 13, 2026 Update: Following this review, I did finally receive full payment! This was about 4 months after my purchase and multiple emails to the company.

Reply from TopCashback USA2026-06-29

Hi there, We're sorry to hear about your experience and understand why this has been so frustrating, especially with a higher-value Cash Back purchase. We want to assure you that TopCashback is committed to paying eligible Cash Back, regardless of the amount, once it has been validated by the retailer. We'd like the opportunity to review what happened with your transaction. Please email us at [email protected] with your account details, and we'll investigate your case and do everything we can to help resolve it. Best, Erica

Withdraw easy

Cash back easy and amount more than others, it’s easy to withdraw what I got. The only thing I don’t like is not a check which I can deposit in bank. Instead, it’s a Visa card, sometimes some store not accept or hard to go through.

Reply from TopCashback USA2026-06-24

Hi Betty, Thanks for the kind words! We're happy to hear you find TopCashback easy to use and are enjoying our competitive Cash Back rates. While we don't have checks as a cash out option, you do have over 40 different options to choose from including PayPal, Venmo and ACH Bank Transfer. If you have any questions regarding payment methods or anything TopCashback related, please feel free to reach out! Best, Erica

Not sure how to rate yet my cashback is…

Not sure how to rate yet my cashback is still pending and the order was confirmed over a month ago.

Reply from TopCashback USA2026-06-18

Hi Kristen, Thank you for sharing your feedback. We understand it can be concerning when Cash Back remains pending for longer than expected. Cash Back is typically confirmed once the retailer has verified the purchase and approved the commission, and unfortunately, this timeline can vary significantly between retailers. If your order was confirmed by the retailer over a month ago and your Cash Back still hasn't progressed, we'd be happy to take a closer look. Please feel free to email us at [email protected] with your order details, and our team can investigate further. We appreciate your patience and thank you for choosing TopCashback. Best, Erica

Top cashback is a top notch

Easy to get cashback and the tracking is excellent

Reply from TopCashback USA2026-06-18

Hi Mouli, Thanks for the kind review! We're happy to hear you've had a positive experience with tracking and receiving Cash Back. If there's anything we can do to bump your experience to 5 stars please let us know! Best, Erica

It takes to long tp get the cash back

It takes to long tp get the cash back, other wise its a good app

Reply from TopCashback USA2026-06-18

Hi Marina, Thanks for your feedback! We're glad you're enjoying the app overall. We understand that waiting for Cash Back can be frustrating. Cash Back timing depends on when the retailer confirms your purchase, which can vary from one retailer to another. We appreciate your patience, and we're always working to make the process as smooth as possible. Best, Erica

No way to contact TopCashback

FOLLOWUP: TopCashback supplied an email address for cases not covered by support ticketing. Although TopCashback's general policy is to cancel the bonus associated with a canceled purchase, they agreed to make an exception in this case because: - The cancellation was by the seller and without any stated justification - I re-purchased successfully the same day. ORIGINAL: TopCashback offered a $2.50 bonus for a purchase of at least $20. I made such a purchase, and initially TopCashback accordingly listed my $2.50 bonus as pending. But then the seller irrationally canceled my order, and I had to resubmit the order a few hours later. The $20 sale went through this second time. The problem is that when the seller canceled my first order, TopCashback entirely deleted my $2.50 bonus. My second, successful order did not get the bonus even though it should have. But here are the underlying problems: 1) TopCashback offers no way to submit this issue as a missing claim or trouble ticket. Their customer service system has no choice of 'Other'. 2) TopCashback offers no other way to contact them at all. There's no phone number or email address as far as I can see. This is a crucial, nearly fatal, flaw (which is unfortunately becoming more common): The company literally NEVER wants to hear from its own customers!

Reply from TopCashback USA2026-06-18

Hi Auroran, Thank you for updating your review. We're pleased we were able to review your concerns and work with you toward a resolution. We understand how frustrating it can be when an order is canceled unexpectedly, particularly when you've taken the necessary steps to complete a replacement purchase. We also appreciate your feedback regarding our support options. While our Help Center and ticketing system are designed to address the vast majority of member inquiries, we recognize that some situations require additional review. We're always looking at ways to improve the support experience and ensure members can get assistance when they need it. Thank you for bringing this matter to our attention and for giving us the opportunity to assist. Best, Erica

I love using TopCashback

I love using TopCashback. Sometimes it seems like it takes along time for the money to go to the paid status but I’m not complaining. The biggest issue is sometimes I have had things not track. I am sure I use the same setup that I always use just to make sure it’s not on my end but have several not track. Then the claims process takes even longer and sometimes you don’t get credit. Most of the time though TopCash back assists and you still get something but not always. I don’t believe either of these issues are TopCashbacks fault though.

Wrongfully Banned Influencer - Organic YouTube Traffic Flagged and Hundreds of Dollars Frozen

I am a tech content creator running the YouTube channel @linghaoxieyi. Recently, I published two detailed tutorial videos introducing TopCashback to my audience, demonstrating a legitimate way to buy a mobile SIM card and earn rewards. Due to the popularity of my videos, many of my real subscribers signed up using my referral link. This is 100% organic, clean, and legitimate traffic from real people who engaged and commented on my channel. There is absolutely NO click farming, botting, or fraud involved. However, my account was suddenly suspended by your automated system, freezing hundreds of dollars of my hard-earned rewards. I have already sent a comprehensive appeal email to your support team with full YouTube Studio analytics and proof of traffic, but I have received ZERO response for days. Blocking a legitimate influencer who brings high-quality new users to your platform is unacceptable. Please lookup my case using the same Google account/email used for this Trustpilot review, and escalate it to your compliance team for a manual review. My Channel: @linghaoxieyi

Reply from TopCashback USA2026-06-18

Hi there, Thank you for taking the time to share your experience. We understand how frustrating it must be to have your account suspended, especially when you've invested significant time creating content and building an audience. Please be assured that account reviews and suspensions are never taken lightly. Our Quality Team investigates accounts when activity triggers our security and compliance checks, and these reviews are designed to protect both our members and our platform. We appreciate that you've already provided additional information and documentation regarding your YouTube traffic and referrals. As we cannot discuss account-specific details publicly, we encourage you to contact our Quality Team directly at [email protected] if you have not already done so, or to follow up with any additional information that may assist their review. You are also welcome to reach out to our Customer Care team at [email protected], and we'll be happy to help ensure your concerns are directed to the appropriate department. We appreciate your patience while your case is being reviewed. Best, Erica

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