TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Written by the business, not verified by us.TopLine Insurance (toplineinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and professional staff for their exceptional guidance, making the process of finding comprehensive coverage entirely straightforward and painless for everyone involved. Many people also mention the outstanding customer service, extremely helpful representatives, and significant financial savings achieved through competitive rates on home and auto policies. Some reviewers were not happy with certain communication hurdles and unexpected delays regarding their policy inspection details. A few customers noted recurring difficulties reaching representatives when needed or encountered less than professional support experiences during their phone interactions.
Auto-generated from all reviews of this business. For reference only.Easy and professional to work with. TopLine provides good insurance options at a competitive pricing.
Hello Steve! Thank you for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out well. And thanks again for giving our team a chance to work with you, TopLine Insurance Team
The put the car in my partners name. Now I cannot make changes. She cannot drive a stick shift.
Hello, Richard. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
Kelly Barber has been absolutely spectacular! Her service is excellent!!!!
Hello, Paul! Thank you so much for such a nice review! Kelly is an amazing member of our team, and we are very happy Kelly was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance, TopLine Insurance Team
Mr Andre JeanLouis was very professional and helpful in helping me get the insurance that I needed
Hello Myrtha! Thank you for such a nice review and great feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving our team a chance to work with you, TopLine Insurance Team
Agent got a quote for auto insurance within a very short time
Hello Donna! Thank you for the feedback! We are very happy that our team was able to help and that everything worked out nicely. And thanks again for giving our team a chance to work with you, TopLine Insurance Team
I’ve been using Topline Insurance since 2014. As any homeowner in South Florida knows, insurance can be a stressful and often frustrating topic. What has kept me with Topline for all these years is the level of service and support they consistently provide. The agents at Topline Insurance have always helped me find the best coverage options for my home. Unlike some agencies that simply tell you, “This is what it is,” Topline takes the time to explain your options and look for solutions that fit your needs. One of the things I value most is that they respect my time. Whenever I have a question or need assistance, their agents respond quickly, whether by email or phone. I never feel like I’m chasing someone down for answers. For me, customer service makes all the difference, and Topline has consistently exceeded my expectations. I can honestly say I haven’t worked with a better insurance agency, and that’s why I give them five stars. My agent is Winston James
Hello, Yonel! Thank you very much for such a nice review! Winston is an excellent member of the TopLine Team with a great track record of helping our customers, and we are very happy Winston was able to help with your insurance needs. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Quick. Price.
Hello Lawrence! Thank you for the feedback! We are very happy that our team was able to help and that everything worked out well. And thanks again for giving our team a chance to work with you, TopLine Insurance Team
Great people to work with
Hello Keith and thank you very much for the feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, TopLine Insurance Team
Hello Carol! Thank you for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked well. And thanks again for giving our team a chance to work with you, TopLine Insurance Team
Karen Roscigno is excellant and handle not only my insurance needs but the needs of my clients with excellant service.
Hello, Elizabeth! Thank you so much for the feedback and such a nice review! Karen is an excellent member of our team and we are very happy Karen was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance, TopLine Insurance Team
Hi, Nelson! Thank you for the feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving our team a chance, TopLine Insurance Team
Jesús is a superstar. Helped me with all my needs and concerns
Hello, Ivonne! Thank you for such a review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Added someone on to my policy without my consent. When I called about the issue, the young lady I spoke to was very unprofessional and rude.
Hello, Linton. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
My customer service guy was very knowledgeable, and helpful he told me what I needed to do and I did it and everything worked out great.
Hello, Josephine! Thank you for such a review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Hello, Barbara! Thank you for the review! We are very happy that our sales team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Hello, Tashina! Thank you very much for your review! Winston is an excellent member of the TopLine Team, and we are so happy Winston was able to help with your insurance needs. And thank you for giving us a chance to work with you, TopLine Insurance Team
Hello, Carol! Thank you so much for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance, TopLine Insurance Team
Samuel Clermont made the process easy and understanding !!! A True Professional!!
Hello, Jay! Thank you very much for such a nice review! Samuel is an awesome member of the TopLine Team with a great track record of helping our customers, and we are very happy Samuel was able to help with your insurance needs. And thank you for giving TopLine a chance, TopLine Insurance Team
Patricia our agent went above and beyond in finding us home owners insurance with a much lower cost than what our previous insurance company (Citizens) was going to charge us. Then she went to work on our auto insurance and even though our current auto insurance was the best for us we had her take over that as well.
Hi, Gerald! Thank you very much for the feedback and taking the time to write such a nice review! Patricia is an excellent member of our team with an impeccable track record of helping our policyholders, and we are very happy Patricia was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
We had a very good experience with TopLine Insurance! This was the first time we worked with a broker, but it won't be the last. We had over a 70% savings on our home insurance premium. The process was quick and easy. We felt especially grateful to have Winston James as our agent. He is very knowledgeable and a consummate professional.
Hello, Vernon! Thank you very much for taking the time to write such a nice review! Winston is an amazing member of the TopLine Team with an great track record of helping our customers, and we are delighted Winston was able to help with your insurance needs. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
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