TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Written by the business, not verified by us.TopLine Insurance (toplineinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and professional staff for their exceptional guidance, making the process of finding comprehensive coverage entirely straightforward and painless for everyone involved. Many people also mention the outstanding customer service, extremely helpful representatives, and significant financial savings achieved through competitive rates on home and auto policies. Some reviewers were not happy with certain communication hurdles and unexpected delays regarding their policy inspection details. A few customers noted recurring difficulties reaching representatives when needed or encountered less than professional support experiences during their phone interactions.
Auto-generated from all reviews of this business. For reference only.Karen was very kind, super responsive and gave me some great choices. What a breath of fresh air in customer service.
Hello, Gina! Thank you so much for the feedback and such a nice review! Karen is an amazing member of our team and we are very happy Karen was able to help with your insurance needs and that everything worked out nicely. And thank you for giving TopLine a chance, TopLine Insurance Team
Prompt follow up and professional response. I'm very pleased with communication from the Topline representatives.
Hi, Steve! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out well. And thanks again for giving us a chance, TopLine Insurance Team
If you’ve ever had issues finding insurance for anything and everything in life search no more! Ask for Patricia and she will find you exactly what you need at the best possible rate and won’t stop until you’re satisfied! 100/100 service every step of the way!
Hello, Judson! Thank you so much for the feedback and such a nice review! Patricia is an amazing member of our team, and we are very happy Patricia was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
This company gives you the most coverage for the money, and their agents are very professional
Hi, Robert! Thank you very much for the feedback and such a nice review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Hello, Angelo! Thank you very much for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
I just signed up with you, so far so good
Hello, Juanita! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance, TopLine Insurance Team
Top Line insurance offered did not meet JPM mortake underwriter requirements ref replacement cost vs actual cost.
Hello, Michael. Thank you very much for your valuable feedback. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thanks again, TopLine Insurance Team
Samuel Clermont, did a really good job listening to me and was able to save me some money and give me a good policy that covered my house did an excellent job
Hello, Bruce! Thank you so much for the feedback and such a nice review! Samuel is an amazing member of our team and we are very happy Samuel was able to help with your insurance needs and that everything worked out nicely. And thank you for giving TopLine a chance, TopLine Insurance Team
Ms Karen Roscigno is the agent that helped my husband and myself to get insurance she is great of what she do. I will recommend her to all my neighbors and friends.
Hello, Jose! Thank you so much for such a nice review! Karen is an excellent member of our team with an amazing track record of helping our customers, and we are very happy Karen was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
The agent was very professional, she listen and make good suggestion, I felt very comfortable.
Hi Beulah! Thank you very much for such a nice review! We are delighted happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance, TopLine Insurance Team
Connie was fantastic when we needed to get new car and home insurance after moving from GA to FL. She was knowledgeable, efficient and great to work with.
Hello, Bridget! Thank you so much for such a nice review! Connie is a fantastic member of our team with a great track record of helping our customers, and we are very happy Connie was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Samuel, my agent was very professional, friendly, and responsive. He walked and talked me through the entire process. I felt like I was (and still am) in great hands with him. Smooth process
Hello, Nell! Thank you so much for the review and valuable feedback! Samuel is a amazing member of our team, and we are very happy Samuel was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Best experience ever with Insurance! Went above and beyond to help me when I had almost given up and got me a very reasonable quote!
Hi Brenda! Thank you very much for such a nice feedback! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance, TopLine Insurance Team
Superior service from our local agent & from corp. office staff. We have received more comprehensive insurance coverage at a very affordable price.
Hi Jim! Thank you very much for such a nice feedback! We are very happy that our team was able to help with your insurance needs and that everything worked so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
The agent we ended up with through our mortgage broker is completely sloppy and gives incomplete information with complete lack of accountability. Currently working on replacing the broker in charge of the policy.
Hello, Melissa. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
Topline Insurance has met or exceeded all of my insurance expectations.
Hello and thank you very much for the feedback and a great review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
I am new to this insurance company, but I am impressed how they have stayed in touch with me as to what my rates are for the upcoming year. Homeowners insurance these days is a scary thing so I appreciate it.
Hi Parricia! Thank you very much for such a nice review! We are very happy that our team was able to help with your insurance needs and that everything worked so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
I was unhappy that the underwriters came back with requests to fix things almost three months after the 4 pt physical inspection. They need to improve their turn around times.
Hello, Diane. We are very sorry that the experience was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
Winston James is a special employee. He is personable and well qualified agent who went over and above to help me to save significant savings on my auto costs without having make cuts to the coverage. He is a tremendous asset to the company.
Hello, Kevin! Thank you so much for the review and valuable feedback! Winston is a great member of our team, and we are very happy Winston was able to help with your insurance needs and that everything worked out so well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Great customer service. And she got us the lowest price, which is the most important piece to us. As long as this continues, we will continue to be satisfied customer!
Hello Hank! Thank you very much for the review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
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