TopLine is Florida insurance the way it should be – easy and affordable. We’ll find the pricing, coverage, and service that’s perfect for you. You’ll get coverage that’s tailored exactly to your needs – not more than you need, not less. And, because our agents work with only those insurance carriers that meet our strict standards, you have peace of mind that you’re getting great service from a financially stable company at the most affordable price!
Written by the business, not verified by us.TopLine Insurance (toplineinsurance.com) has a 4.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Money & Insurance and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-09-01.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable and professional staff for their exceptional guidance, making the process of finding comprehensive coverage entirely straightforward and painless for everyone involved. Many people also mention the outstanding customer service, extremely helpful representatives, and significant financial savings achieved through competitive rates on home and auto policies. Some reviewers were not happy with certain communication hurdles and unexpected delays regarding their policy inspection details. A few customers noted recurring difficulties reaching representatives when needed or encountered less than professional support experiences during their phone interactions.
Auto-generated from all reviews of this business. For reference only.Able to get answers over the phone with great agent.
Hello! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving TopLine a chance, TopLine Insurance Team
My agent did not bother to notify me that my insurance was being canceled until approximately 10 days after expiration date which threw me into having to get new inspections plus an increase of over $1000 a year on my policy that I was able to get at that point I feel the lack of communication on her part is unacceptable
Hello, Janice. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
I worked with Samuel Clermont today for my Home Owner's Insurance here Florida. He was professional, knowledgeable and made the the entire process easy. In less than hour I saved over 40% Annually over my previous carrier!!! I couldn't be more satisfied!!!
Hello, Steve! Thank you so much for the feedback and such a nice review! Sam is an excellent member of our team, and we are so happy Sam was able to help with your insurance needs and that everything worked out well. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Excellent customer service by Sam Clermont!
Hello, Joann! Thank you so much for the review! Sam is an excellent member of our team, and we are very happy Sam was able to help with your insurance needs and that everything worked out nicely. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Kelly was very patient with me. I was very thankful for that. We moved from Buffalo, NY to The Villages and we were not familiar with the way Florida handled insurance. She was very knowledgeable and very thoughtful. She made the transition very smooth for us. There were quite a few differences and we needed time to think through everything and she never rushed us.
Hello Mark! Thank you very much for the review! Kelly is a great member of the TopLine Team, and we are very happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you again for giving our team a chance, TopLine Insurance Team
Ease of opening policy. Great detail
Hello Denise, and thank you very much for the review! We are so happy that our team was able to help with your insurance needs and that everything worked out well. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
Kelly Barber was excellent in providing all the info we needed for good coverage.
Hello Carol! Thank you very much for the review! Kelly is an amazing member of the TopLine Team, and we are so happy that Kelly was able to help with your insurance needs and that everything worked out nicely. And thank you again for giving our team a chance, TopLine Insurance Team
I’m really happy with professionalism of the agents,They make the experience very smooth.i would recommend anyone to top line Insurance,
Hello Erick! Thank you very much for the review! We are very happy that our team was able to help with your insurance needs and that everything worked out so nicely. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
The representative that I talked with was very understanding of my needs and also very professional and helpful in my insurance needs.
Hello Lawrence! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving TopLine a chance, TopLine Insurance Team
Worked hard to get me the best deals every year
Hello Louis, and thank you very much for the nice feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving TopLine a chance to work with you, TopLine Insurance Team
Karen tended to all my questions and dilemas with expert care and responses. A wonderful asset for the company!!
Hello Elaine! Thank you very much for the review! Karen is an amazing member of our team, and we are very happy Karen was able to help with your insurance needs and that everything worked out so nicely. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
I’ve had no return emails to say that they’ve received my informational emails.
Hello, Jeanne. We are very sorry that the experience with TopLine Insurance was less than satisfactory. At this time, our Customer Service Team is investigating this situation and looking for solutions. If you have any questions in the meantime, please contact us here: https://toplineinsurance.com/contact-us/. Thank you, TopLine Insurance Team
every time i needed you -- you were there and helped us in every way you could
Hello Michael, and thank you very much for your review! We are so happy that our team was able to help with your insurance needs and that everything worked out so well. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Samuel Clermont was a shining star. Helped me so much! Give this man a call if you’re struggling to afford your car insurance or unsure about you next steps! Thank you Sam.
Hello, Emily! Thank you very much for the review! Samuel is an excellent member of our team, and we are very happy Samuel was able to help with your insurance needs and that everything worked out nicely. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
Hello Javier, and thank you very much! We are very happy that our Team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Explained really good and one of the best agents I ever worked with Top line Insurance,.
Hello James! Thank you very much for the review! We are so happy that our Sales Team was able to help with your insurance needs and that everything worked out well. And thanks again for giving TopLine a chance, TopLine Insurance Team
The Agent with TopLine Insurance for my home and property here in Florida was polite and efficient. He found me a few top rated underwriters to compare pricing and coverage, with what I had been paying for to cover my home and property in North Central Florida. The coverage was BETTER and the premium was much LOWER! I was pleasantly surprised and TopLine made the switch extremely easy for me.
Hello! Thank you very much for the feedback and such a nice review! We are so happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team Sep
They were helpful in getting my insurance reinstated
Hello Frankie! Thank you very much for the feedback! We are very happy that our team was able to help with your insurance needs and that everything worked out nicely. And thanks again for giving us a chance to work with you, TopLine Insurance Team
Karen goes above and beyond and is great at assisting my needs.
Hello Jayne! Thank you very much for the review! Karen is an amazing member of our team, and we are delighted Karen was able to help with your insurance needs and that everything worked out to your satisfaction. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
I recently replaced the roof on my house and started looking into new homeowner's insurance. I called many different insurance agency's for a quote. TopLine and Connie had the best rates and even more important, the best customer service. Connie made the process simple, explained each step of the process to me and was there when I had questions. Thank you Connie!
Hello! Thank you very much for the awesome review and detailed feedback! Connie is an excellent member of our team, and we are very happy Connie was able to help with your insurance needs and that everything worked out nicely. And thank you for giving TopLine a chance to work with you, TopLine Insurance Team
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