TrimRx provides medically-supervised weight loss treatment using FDA-registered GLP-1 medications like Semaglutide and Tirzepatide. Whether you're starting your weight loss journey or seeking more effective solutions than traditional diets, our board-certified physicians create personalized programs tailored to your metabolism, health goals, and lifestyle needs. See if you are eligible Our comprehensive approach combines proven weight loss medications with ongoing clinical support. Licensed medical providers develop customized treatment plans while our dedicated healthcare team remains available 24/7 for questions and guidance throughout your transformation. Beyond a weight loss clinic, TrimRx functions as your dedicated wellness partner, delivering pharmaceutical-grade medications, expert medical supervision, and concierge-level care to help you achieve sustainable weight management and improved health outcomes. Need more info? Call us at +1 888-896-1612
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Is TrimRx legit?
TrimRx (trimrx.com) has a 2.4 out of 5 rating on OK.one, based on 217 user reviews collected here. It is listed under Beauty & Well-being and its reputation is poor. 59% of reviews are 1 star, a relatively high share; The business has replied to 39% of negative reviews; Reviews mostly discuss Product, Customer service, Price. Last updated 2026-09-02.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently point out that the ordering process is smooth, and they appreciate receiving regular updates while shipments are on the way. Additionally, people often mention that medications are delivered securely, maintaining proper temperatures and arriving right when expected.
Some reviewers were not happy with customer service, noting severe delays and difficulties when trying to get timely responses. People also experienced communication barriers, such as automated systems failing to resolve concerns and unexpected plan charges. Furthermore, a few consumers mentioned frustrations regarding unhelpful interactions and long delays when attempting to address billing questions.
Auto-generated from all reviews of this business. For reference only.
Ordered Tirzepatide for weight loss through this company on the AFFIRM website to pay for it. Seemed pretty simple but NEVER received the order. I tried repeatedly through their Trimrx.com website to request re-delivery with a signature required - after all this is prescription medication. I receive other medications by mail order and they all require a signature to complete the delivery. TrimRx customer service is inadequate and non-responsive - they claim the package was delivered. I have found another vendor to order the product from and never have a problem with the delivery. Recommend consumers think twice before ordering any product from this organization.
Reply from TrimRx2026-08-27
Hi David , thank you for your review. We'd like to address your concerns but were unable to locate an account using the information provided.
Please respond to the private Trustpilot request or contact us at [email protected] or 888-896-1612 (7 days/week, 6am–6pm PT) with your account details.
— The TrimRx Team
Everything on their end just moves. I get a notice when the prescription is confirmed and another when it ships, and the refill reminders land before I'm close to running out.
Reply from TrimRx2026-08-27
Hi Tasha , Thank you for sharing your experience! We’re so glad to hear things are going well.
— TrimRx Team
We handle my Husband's prescriptions through this service and I never have to wonder where an order stands. Between the updates and the delivery record it has been dependable from the first month.
Reply from TrimRx2026-08-27
Hi Andrew, We appreciate your support and are so happy to hear about your experience!
— TrimRx Team
The first month took some back and forth while my prescription got approved, I almost wondered if it was worth it. Once that was done the recurring side runs itself. I get the reminder, click confirm, and the order shows up a few days later. Im six months in now and havent had to think about it since.
Reply from TrimRx2026-08-26
Hi Megan, We’re glad to hear everything is going well . Thank you for sharing your experience!
— TrimRx Team
***** SCAMMERS****Beware* TRIM.RX, has kept my money and refuses to refund me after agreeing to provide my partial refund of $962. I was sent a text in writing approving my refund being processed and the break down of the cost I pay and the amount I'm getting refunded. They then decided to back track on the promise and refuse to
Refund me and mind you they kept the reminding medication. This has been a dispute since 6/13/2026. How do you get away with that? I cancelled my account and the CSR cancelled with a promise to refund me from the remaining medications I did not use nor receive. I filed 2 disputes with AFFIRM, provided documentation of their words of approval and the amount and they have denied my refund. They said the dispute is in their favor ( that's stealing ) when 1. I notified them within 3-4 weeks after trying the weight loss medicine, it didn't work for me... and well within 30 days. 2. I was given an apology of it not working and the sales rep cancelled my account immediacy on 6/13 and never sent anymore medication, but they are refusing my refund and kept the medication. How is this acceptable and proper customer service. They are thieves.. if they can treat me this way and others is the medication REAL I wonder if there medication is really approved medicine that works . Be careful, and AFFIRM is also no support and continues to hang up on me instead of supporting my case and fight for what's right. I'm sure to go on every platform and share my experience. To everyone listening! They're not right and only want your
Money. Do NOT PURCHASE THE SEMAGLUTIDE ... they're crooks... and will never be accountable for their actions. But there will be legal actions taken. I'm getting my money back! $962
Kenya Taylor
Reply from TrimRx2026-08-26
Hi Kenya,
we're sincerely sorry for the delay and frustration you've experienced. Because the payment is currently under review through your financial institution, we’re unable to issue a separate refund while that process is ongoing. The dispute will need to be resolved first, and we can assist further afterward if needed.
Thank you for your patience and understanding.
— The TrimRx Team
Frauds & Criminals, but a killer business model!!!
I specifically asked if the Tirzepatid product was a compound drug, they said it was "actual Tirzepatide", turns out it was and IS a non FDA Approved compound - Fradulant advertising.
I was given a $179 introductory price, and shown the different payment plans, i took the 6 month plan, which ended up costing me $1918, or $319 a month, again refusing to directly answer my initial query about cost, - Fradulent advertising.
They start you off REALLY low, at 2.5mg, you cant even tell it's working. They then made it 5mg, ok, it works but nothing substantial happens, at 6 months they up it to 7.5mg, it still works, but nothing major. This is how they intentionaly mislead you and soak you for every dime you have. 6 months in and the results do NOT match the hype. Any one can watch what they eat, exercise and lose more weight than they can with this.
Reply from TrimRx2026-08-26
Hi James,
Thank you for taking the time to share your experience. We're truly sorry to hear that you've had such a frustrating journey, this is not the standard of care we strive to provide, and we take your concerns very seriously.
Because we're unable to locate accounts by only first name on this platform and are committed to protecting patient privacy, we want to make sure this gets resolved as quickly as possible.
Please reach out to us directly through your patient portal and or by calling us at 888-896-1612 and reference this review so our team can prioritize your case and provide a proper resolution.
We sincerely apologize for the delays and communication gaps you've experienced, and we are committed to making this right.
-Trimrx Team
Tried twice to cancel plan cost 399.00 thought it would be at least 199 for 2 months customer service very unhelpful I would not recommend
Very unhelpful deciving
Reply from TrimRx2026-08-26
Hi Kevin, we're sorry to hear about your experience and understand your frustration.
Our team is currently reviewing your concerns and will be getting back to you soon with an update. We appreciate your patience while we look into this.
— The TrimRx Team
Trash. I emailed and called to cancel at least 18 times between the two avenues. Still trying to charge my card and refuse to refund. The product is subpar. DO NOT BUY FROM THEM.
Reply from TrimRx2026-08-26
Hi Sarah,
We are very sorry to hear about your frustrating experience with our service and product. We understand your concerns regarding the cancellation process and billing issues. We would appreciate the opportunity to review your account and address these issues directly.
-Trimrx Team
Most of the updates came by text, which works better for me than checking the portal over and over. I knew when the refill was being handled and when the shipment went out.
Reply from TrimRx2026-08-26
Hi Corey,
Glad we were able to connect and provide assistance. Thank you for your feedback!
— TrimRx Team
Auto delivery saves me a trip across town every month.
Reply from TrimRx2026-08-26
Hi Angelina,
We're so happy to hear our auto-delivery service makes your life easier and saves you time! We appreciate your positive feedback.
-Trimrx Team
Hi Vanessa ,
We are so pleased to hear that your shipments have consistently arrived on time. Thank you for sharing your positive experience!
-Trimrx Team
My prescription was going to cost more than I could justify at the local pharmacy, so I gave this a shot. The price worked out to about a third of what I was quoted elsewhere, and nobody made me feel rushed when I asked questions about it.
Reply from TrimRx2026-08-26
Hi Patricia,
We're so happy to hear that our pricing made your prescription more accessible and that you felt comfortable asking all your questions. Providing clear information and a supportive experience is very important to us.
-Trimrx Team
I get an update at each step and the box lands on the scheduled day. After a year of tvBrU1z51o0Mphis I barely think about it anymore
Reply from TrimRx2026-08-26
Hi Robert,
We're glad to hear that our consistent updates and on-time deliveries have made your experience seamless over the past year! We truly appreciate your positive feedback.
-Trimrx Team
If I could give this a 0 star I would. Trimrx is the absolute worst company I have ever dealt with. They completely ignored all of my emails and calls and it took me over a month to finally cancel my account after initiating a dispute with my credit card company. I am disgusted that a company can behave like this with no repercussions. DO NOT USE THEM!
Reply from TrimRx2026-08-27
Hi Shelby, we're very sorry for the frustration you've experienced and apologize for the delays in communication. This is not the level of service we strive to provide.
We appreciate your feedback and are taking your concerns seriously as we continue working to improve our patient experience. We wish you all the best moving forward.
— The TrimRx Team
