Store has great people
Store has great people, friendly, helpful, and knowledgeable
About Gearhead, Rock/Creek
Data updated- Website
- udans.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 51 reviews
- Replies to negative
- 8% (1/13)
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About this business
For over 45 years, Gearhead Outfitters has been a "go to" spot both locally and online (more recently) to find the best in outerwear and all things outdoors. A trip to any of our stores guarantees that you will be greeted by knowledgeable employees that eagerly share their expertise and passion for the outdoors. A trip to our website will show you our full offering of products to outfit you for all of life's adventures.
Written by the business, not verified by us.Is Gearhead, Rock/Creek legit?
Gearhead, Rock/Creek (udans.com) has a 4.7 out of 5 rating on OK.one, based on 198 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 8% of negative reviews; 51 of them were added in the last 12 months. Last updated 2026-09-05.
What people say
Great product
Great product, fast shipping, A++
Fast shipping
Fast shipping. Availability. Packaged with care
My order was packaged well and it…
My order was packaged well and it shipped quickly!
Super friendly, fast & careful with products.
Super friendly. Fast shipping. Very helpful. Most importantly, wrapped my cups very well so not to come damaged. Thank you! I’m happy I found you!
Easy ordering and my purchase came…
Easy ordering and my purchase came quickly and in perfect condition
Excellent packaging
The Stanley cups were delivered very quickly and extremely well packaged ensuring nothing was damaged. Thank you!
Superb Service
Excellent packing, fast shipping and product as advertised.
Poor packaging
Poor packaging . Box arrived damaged and my item was damaged
Items exactly as described
Items exactly as described. Shipped and arrived quickly.
Great price and fast shipping.
The activewear store has a decent…
The activewear store has a decent variety, but nothing really stands out. Prices are okay, service could be better. Overall, it’s just average for my needs.
Udans.com is a fantastic activewear…
Udans.com is a fantastic activewear store! Their selection is super stylish and affordable. I've found everything from leggings to sports bras that fit perfectly and feel great. Highly recommend!
Had what I was looking for at a great…
Had what I was looking for at a great price !
The quality of the product could be…
The quality of the product could be improvised!!Overall average experience
Poor customer service
Poor customer service, inaccurate website. Purchased a rear MTB wheel only on the site. Got a message the next day saying they only come in pairs, no exceptions, even though the website is wrong. Hassle and waste of time. Thought the shop would just fix it, make an exception, etc. but customer is not the priority apparently. Just go to a different shop.
I live in Memphis
I live in Memphis. I buy my clothes at Gearhead.
My search for these shoes were spot on…
My search for these shoes were spot on with Gearhead. The website was accurate, easy to make the purchase and the shipping was quick.
Arkansas originated...so well…
Arkansas originated...so well organized, quick shipping, well-stocked
Best customer service!
We had a great experience! We went to the 2206 East Highland Drive Suite 200, Jonesboro, AR 72401 location. James was extremely helpful and patient with me. He was very personable when I asked his honest opinion about what he thought of the shoes I tried on. I have a big foot and always have problems finding my size in stores in womens. So I usually have to buy mens shoes. James was more than happy to see if they had my size in both mens and women's. Then he offered to order the shoes I really wanted but wasn't able to try on and have them shipped to my house! So we went with the option! I don't live in the state but visit often. I would pick him out to work with again. Then the checkout process was a breeze. Kimberly was super nice and even gave my kids a quarter each to get a gumball from the machine. She actually told me about reviewing! I've been to this location more than a dozen times but this was by far the best experience I've had! None have ever been bad but this time was just memorable. You guys are rocking the customer service area!
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