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Is UNIQSO legit?
UNIQSO (uniqso.com) has a 3.0 out of 5 rating on OK.one, based on 969 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. 21% of reviews are 1 star, a relatively high share; The business has replied to 94% of negative reviews; 19 of them were added in the last 12 months. Last updated 2026-10-25.
Hi, it seems that your order is returned to sender by your local post. It may take up to 6 months for the parcel to be returned at our warehouse and we will refund according to our refund policy once we have received it. If you need assistance, please email [email protected] and we will be glad to assist.
Usually I don't have any problems with their products, but this time I only reciebed half of my order
Reply from UNIQSO2022-06-09
Your order may consist of items shipped from different warehouse. If you need assistance, please email [email protected] and we will be glad to assist.
The yellow and purple contacts I got are absolutely terrible, you can’t even see out of them. The red ones are cool, but wish I would’ve chose differently.
Reply from UNIQSO2022-06-07
Sorry to hear about it but the lenses are mesh pupil lenses thus it will affect your visibility which we have mentioned in the product page. If you need assistance, please email [email protected] and we will be glad to assist.
The brown contacts were absolutely amazing, I wear them a lot but the red ones are not good at all. Too soft and will not stay in my eyes. I wish I didn't spend $30+ for them because they seem to be messed up.
Reply from UNIQSO2022-05-31
If you need assistance, please email [email protected] and we will be glad to assist.
Took literally forever to get my package, but overall it's ok
Reply from UNIQSO2022-06-01
Hi. Please be informed of the delivery time frame for the shipping method chosen for the order. If you need assistance, please email [email protected] and we will be glad to assist.
I feel bad for giving a bad review, it could be my bad too since this is my 2nd ever pair of contacts but im just gonna say my experience with it
Right when I put them in, they IMMEDIATELY start itching and hurting. I wash my hands thoroughly before putting them in as well
Again it could be my problem, but I want people to be aware it might not
I found the website (the phone-app especially actually) a bit tricky to wrap my head around on the first look at it, but they had many different type of deals which could prove useful to people (for me the fact there were lenses with free shipping, shipping costs being something which usually makes me reluctant to buy because the fees are usually pretty high for me, was the ultimate best choice).
Enjoyed there were many ways of payment instead of just credit card, as I don't have one. I was notified of my purchase but not bombarded with emails about it as far as I can remember, which is nice. Uniqso does tend to send emails, mostly regarding sales, but I'm sure there must be a way to not recieve those, i just havent found it yet.
The lenses I ordered are very comfortable, and look really good in my opinion. I also use prescription lenses, and it was very easy to get those. I can see just fine wearing only the lenses! Be aware that some of the lenses won't allow you to have different prescriptions for both eyes. Since mine are close together I just chose the highest one for both of 'em. I can see through them just fine :)
Tl;dr: great lenses , a liiitttle bit of a confusing website/app but good (diverse) deals.
i love the contacts ,tho there hard to see through & there's a light yellowish haze there really fun to where & i love them! they work great for toga tho it would make more seance if i got yellow contacts with a black pupil. oh well ,i choose these ones ,& there great! the only downside to me was that i got them in march & ordered them like a month before (well close to the end of that month). over-all there great
Lenses arrived within 10 days. They were well packaged and came with lens cases :) Unfortunately one side of the lenses I ordered seems to have a defect and hurts my eye whenever I put it in :(
I know that the reviews say that you may not be able to see out of the contacts, but my vision is completely blocked, like they’re not really safe to wear. Other contacts from here though are okay.
Reply from UNIQSO2022-05-23
If you need assistance, please email [email protected] and we will be glad to assist.
It took over one month to ship my delivery and they shipped it without providing my phone number to the post office, so it hung around for extra two weeks till I contacted the post office.
Reply from UNIQSO2022-05-23
If you need assistance, please email [email protected] and we will be glad to assist.
I am so confused where the good customer service is coming from. I wrote to the 2 times and never got a response. Shipping is very long. Even with a month and a half in advance for them still isn't enough time apparently. I order 1 pair of lenses on April 23rd and it's been stuck at the same place since April 30th. It will never be here in time for this convention and I'm angry because their stuff isn't cheap for what they're charging and I'm down valuable money I could've spent on another business. Please, if you value your time and money don't order from them. They also have shady shipping policies and refund policies. Maybe if I get my lenses I'll change my review (which I highly doubt). They're also in the comments of these reviews doing as much "damage control" as possible. Do not believe this company. If you have a legitimate issue they all refer you to a customer service email THAT DOES NOT RESPOND. I NEVER write reviews but my experience with this company was so bad I have to warn others so they don't get scammed out of $35.
My order took more than a month to arrive and then when it got here I noticed the lenses weren't my prescription and I wasn't notified of the change.
Reply from UNIQSO2022-05-12
Hi. Please be informed of the delivery time frame for the shipping method chosen for the order. Also do note that your order was processed according to your order confirmation. =)
My lenses were not the right prescription. I couldn’t see properly with them on…
Reply from UNIQSO2022-05-12
Hi, the order was processed according to your order confirmation. If you need assistance, please email [email protected] and we will be glad to assist.
As someone who’s not really use to contacts, they was pretty comfortable. It is kinda hard to look through the sides. I highly recommend putting eye drops in your eyes before putting them in.