Upsie offers warranties for all of your electronic devices and appliances. We have the same great coverage as retailers, but at prices that are up to 70% lower! Upsie was created for consumers and we are dedicated to making your warranty experience positive and hassle-free. We always tell you exactly what your warranty covers before you buy and store your receipt in our system so making a claim to our 24/7/365 claims line is quick and easy.
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Is Upsie legit?
Upsie (upsie.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 34% give 1 star; The business has replied to 29% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that filing claims is exceptionally quick and straightforward, allowing people to receive funds or replacements without experiencing unnecessary hassle or delays. Consumers also appreciate the supportive representatives who provide clear instructions, maintain a friendly attitude, and ensure everything runs smoothly from start to finish.
Some reviewers were not happy with slow response times, mentioning unexpected communication hurdles and administrative issues when dealing with their claims. A few consumers expressed frustration regarding third-party warranty handling and difficulties getting proper assistance from assigned local service providers.
Auto-generated from all reviews of this business. For reference only.
Upsie (now AKKO) is a scam. After you purchase a warranty from them, they sell the warranty to other companies like Centricity, which have no business being in business, as they have absolutely no care or concern for assisting customers. When you actually file a claim, they take 5 days just to respond. Then they assign to a "local" vendor who is supposed to contact you to schedule service. The only problem is, they NEVER contact you ir call you back. And a each time a vendor fails to contact you, it takes another 5 days before they reassign to a different vendor, who also NEVER contacts you and doesn't answer or return calls. Then the cycle repeats. I filed a claim over a month ago and am now on a 3rd vendor who so far, has not contacted me. On top of that, both of the first 2 vendors they assigned have the worst online reviews. So clearly, they have no problem doing business with incompetent and useless vendors that have no intention of providing service to their customers.
In other words, this company's entire modis operandi is to give customers the run around and never actually fulfill their obligations for the warranty you purchased from them.
This is the type of company that is nothing more than a drain on society and should be banned from ever doing business within US borders again.
Steer clear if this poor excuse of a company. DO NOT waste your hard earned money on Upsie.com, Centricity or any of their associated partners. They DO NOT CARE about servicing customers.
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You must wait 90 days before you can use this insurance. Im not sure its worth it yet. 20 days yet before I find out if I got ripped off. I will be back to verify if its real . But its affordable if its actual service.
Had a cracked screen on a MacBook Pro, submitted the claim and received email correspondence really quickly (less than a day), they authorized getting a quote from my Apple Store and offered to pay upfront or have me pay a reimburse. I decided to get reimbursed as I have an Apple Card and get 3% back. Once I emailed them the receipt within a day I was reimbursed where there were lots of options - venmo was my choice. Thank you Alex and Mark for your snappy and clear replies along the whole process.
Only gave it one start to give this review
What a shocking product it does nothing more than a normal garden hose it has no power little range and poorly made of plastics and cheap at that sooooooooooooooooo disappointed and some how i payed for 3 not 1 shocking dont be fooled as i was dont waste your money
I had a great experience with Upsie. Every customer service agent I spoke with was friendly, polite, professional, and genuinely helpful. They always took the time to understand my issue and did their best to resolve it. Their responses were quick, clear, and on point. Excellent customer service from start to finish. I highly recommend Upsie—it's absolutely worth every penny!
The claim process was easy to submit. The representatives were prompt, professional and kind. They have helpful documents throughout the entire process to assist and clarify certain steps. I am impressed and grateful to have this phone insurance.
Upsie has been a great experience and a departure from working with other companies that provide similar services. My treadmill repair process was very efficient and transparent. The response time is very quick, most questions and issues were resolved the same day, and the team is pleasant to work with. I would highly recommend it to anyone looking for a reputable protection plan company.
They'll ask for a detailed copy of your invoice- and if you choose your coverage in the form of reimbursement instead of direct payment to the shop- a detailed copy of your receipt, both with IME and serial number present. It sucks to go back and ask the shop to make one for you after the fact so make sure and tell them at drop off!!
With that all said and done, EXTREMELY fast payout. Im so thankful I kept this insurance on my Samsung!
Claim was done flawlessly I have a one plus open so hard phone to find part but contacted one plus and they were able to fix phone akko, upsie did a great job helping and executing my claim without any hitch definitely will recommend
Great company, fast response time. Always received my claim reimbursement within a week of sending in receipts, highly recommended this company. So easy to work with and it’s all online.
My experience with a recent claim I put in was great. The company showed sympathy to my issue and that felt real good to hear and it was much appreciated. The timeframe and service that was given to me much appreciated. I didn't have to wait long for my claim was approve and I am able to get my phone fix in a timely manner. Thank you Upsie!!!!
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