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Money & Insurance

Upsie

Claimed

100 reviews

3.5100 reviews
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About Upsie

Data updated
Website
upsie.com
Category
Money & Insurance
Location
United States
Status
Unclaimed
Last 12 months
37 reviews
Replies to negative
29% (10/35)
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(877) 844-7745[email protected]upsie.com

About this business

Upsie offers warranties for all of your electronic devices and appliances. We have the same great coverage as retailers, but at prices that are up to 70% lower! Upsie was created for consumers and we are dedicated to making your warranty experience positive and hassle-free. We always tell you exactly what your warranty covers before you buy and store your receipt in our system so making a claim to our 24/7/365 claims line is quick and easy.

Written by the business, not verified by us.

Is Upsie legit?

Upsie (upsie.com) has a 3.5 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 62% rate it 4 stars or higher while 34% give 1 star; The business has replied to 29% of negative reviews; 37 of them were added in the last 12 months. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently mention that filing claims is exceptionally quick and straightforward, allowing people to receive funds or replacements without experiencing unnecessary hassle or delays. Consumers also appreciate the supportive representatives who provide clear instructions, maintain a friendly attitude, and ensure everything runs smoothly from start to finish. Some reviewers were not happy with slow response times, mentioning unexpected communication hurdles and administrative issues when dealing with their claims. A few consumers expressed frustration regarding third-party warranty handling and difficulties getting proper assistance from assigned local service providers.

Auto-generated from all reviews of this business. For reference only.

What people say

Hank AberleUnited States · 8 reviews · Experienced 2026-03-16 ·

I would call this a bait and switch…

I would call this a bait and switch scam. I never would have wasted my money after going with 2 plans for 4 years each, if I had known that the monthly premium would jump as much as 300% mid stream!!!! They were an affordable choice but are now a poor one, especially for appliances. There should be a class action suit filed against them. This should be unlawful.

c
customerUnited States · 6 reviews · Experienced 2026-03-10 ·

Super Nice and Helpful Insurance People (yes it is true)

These people couldn't have been more helpful and nice. I am so glad I purchased this insurance than through Peloton. Upsie was great, never complained when the bottom bracket on my ebike+ broke, and were quick and efficient at given me guidance on booking a technician to make the replacement.

Emmanuel RiveraUnited States · 1 review · Experienced 2026-02-25 ·

My overall experience was fantastic

My overall experience was fantastic. My son had broken my TV, he is special needs. Once I put in my claim, within two days, I got the money needed to buy my replacement TV. The fact that I didn’t have to pay a deductible and they refunded me the money I spent to have my TV inspected was definitely a plus. 10 out of 10 highly recommend!

B
BrunsonMamaUnited States · 6 reviews · Experienced 2025-12-16 ·

I have never had a better experience

I had never heard of Upsie. But when it came time to get coverage on some home appliances, they were the best price. Well, I have had them for most of this year. Friday my Maytag dryer stopped working. I immediately put in a claim, not even knowing what to expect. They responded within an hour asking for more information and documentation—which was super easy to upload and provide. I submitted a video of what was going wrong and uploaded the receipt from my purchase. They immediately sent me a list of suggested vendors to come give a diagnostic. The vendor came out Monday afternoon. I submitted the diagnostic summary to Upsie, my claim was approved next day and my claim was paid out Tuesday night via Venmo (PayPal or prepaid visa was also an option). I have never had a better experience with a warranty. I will be adding ALL of my household appliances to Upsie and recommending them to everyone I know.

Bryan LinUnited States · 1 review · Experienced 2025-10-08 ·

Buyer Beware - Canceled active subscription without notice

Below is a summary of my saga with customer service upon submitting a claim: • I had an active monthly subscription that began 8/2024. • My claim was rejected on the grounds that I didn't have an active subscription, despite never receiving a cancellation email and despite the subscription being still reflected as active in my account on the upsie website (screenshots were provided). • According to the CS reps, my subscription was supposedly cancelled in August 2025, even though it was not initiated by me nor was I notified. • My claim was rejected since I was unable to provide proof of continued subscription billing for a subscription that was canceled without my notice or consent. • AKKO’s further investigation cited cancellation of my contract in 2023 as the reason why my contract was no longer active, despite my current contract only being activated. At best this demonstrated sloppy research. • After summarizing the email chain I'd been subjected to in preparation for leaving a review, my request was escalated and AKKO was finally willing to reinstate my contract provided I pay the missing months to bring the account up to date (a reasonable ask) in order to process my claim. For this, I have added one starvback. While I'm glad I was able to finally get the issue resolved, it should not have taken this much effort to correct an issue that clearly occurred on their end, and has greatly shaken my confidence in a company that I used to recommend to friends and family.

B
BrianUnited States · 3 reviews · Experienced 2025-09-10 ·

I have used Upsie for the first time…

I have used Upsie for the first time and was my first time in making a claim. Upsie is like insurance for electronics including computers and mobile phones. It wasn't difficult to follow the instructions in helping me process my claim. They were helpful in making sure I do what needed to be done to get my laptop repaired and back in working order. I am grateful to them for the reimbursement of the repair cost. Everyone was very nice and treated the customer right. I have the experience as September 10th because that was when they honored the reimbursement for the repair costs in regard to my claim. Upsie is insurance for computers, so when my warranty was expired by ASUS, Upsie did provided me the reimbursement which paid for the service I needed to fix my laptop.

A
Andy GUnited States · 6 reviews · Experienced 2025-01-24 ·

Zero customer service and impossible to…

Zero customer service and impossible to cancel recurring billing via their contact form (there is no interactive cancellation method on the site, just a jotform form to fill in). I have completed the same request form again and again, month after month with no luck from these thieving scum,.

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