Received Pandora charm today
Received Pandora charm today - earlier than expected and looks great.
Reply from URBANfusion2019-06-03
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
About URBANfusion
Data updated- Website
- urbanfusion.com
- Category
- Home & Garden
- Location
- United States
- Status
- Unclaimed
- Replies to negative
- 57% (17/30)
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About this business
URBANfusion is the best place to shop for Pandora jewelry online! For the most beautiful designer jewelry with the best customer service, shop with us today!
Is URBANfusion legit?
URBANfusion (urbanfusion.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Home & Garden and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 57% of negative reviews. Last updated 2026-08-12.
What people say
quick delivery
My earrings arrived quickly and in tact. As I purchased 2 pairs I assumed they would come in separate boxes but they came in the same box. As they were gifts, this left me stuck without a box - but quality and delivery were great.
Great service and fast shipping
Reply from URBANfusion2019-06-03
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
My mother loved the bracelet and she…
My mother loved the bracelet and she was so surprised. I did not see box to stated that this was a gift so she got the receipt along with the gift.
Reply from URBANfusion2019-06-03
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
I will never use urban fusion again
I will never use urban fusion again! I ordered $100 worth of Pandora charms and never received them. I called customer service and was told that they were delivered, so its my problem now. What company doesn't care about customer satisfaction?
Reply from URBANfusion2019-06-03
Hello Jennifer, We are currently working on having this issue resolved and seeing what the glitch was to ensure this does not happen again. In the meantime please feel free to contact us at: 1-484-998-0468. We sincerely apologize for any inconvenience this may have caused. Best, The UF Team
They are the best in customer service &…
They are the best in customer service & fast delivery
Reply from URBANfusion2019-06-03
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
Easy to order and order sent in three…
Easy to order and order sent in three days. Great service. Good products.
Reply from URBANfusion2019-06-03
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
Excellent service
Reply from URBANfusion2019-04-20
Hello Amarilis! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
Very good.
Quick delivery and good service.
Reply from URBANfusion2019-04-20
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
Love the color of Root candles
Love the color of Root candles; speedy shipping and delivery
Reply from URBANfusion2019-04-20
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
Fast shipping
Fast shipping. Product as described and shipped to not break.
Reply from URBANfusion2019-04-20
Hello James! Thank you for taking the time to review! We're so happy to hear you had a great experience with us!
I ordered 3 charms that was supposed to…
I ordered 3 charms that was supposed to be shipped in 3 days. Welp that didn’t happen. I had to call them to find out where the order was? 2 charms out of stock (bride tribe) & The Mrs. charm they had. Never was notified and they said it will be here basically whenever. No compensation, no apologies and by the way I still don’t have them.
Reply from URBANfusion2019-04-20
Hello Telyna, We are currently working on having this issue resolved and seeing what the glitch was to ensure this does not happen again. In the meantime please feel free to contact us at: 1-484-998-0468. We sincerely apologize for any inconvenience this may have caused. Best, The UF Team
best price & fast delivery ..
best price & fast delivery ... great products!!!
Reply from URBANfusion2019-03-19
Hello Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
Same day processing
Same day processing, great customer service.
Reply from URBANfusion2019-03-12
Hi Laketha, Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Best, The UF Team
Other than a mistake and the address
Other than a mistake and the address, customer service was exceptional courteous and fast. I will definitely come back for future business. The ring I ordered is beautiful! Even more so than in the picture. Thank you very much for your quality and expert service. You made me a believer.
Reply from URBANfusion2019-03-12
Hello Jose! Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
My first purchase from Urbanfusion
My first purchase from Urbanfusion. I received my Pandora charm quickly. Very good service. I’ll place another order one day soon.
Reply from URBANfusion2019-03-12
Hello! Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
Great experience overall
Great experience overall. I would love to shop here again. But can you fix your shipping options if you can ship free for orders over $30?
Trustworthy company
Trustworthy company! Was easy to order on-line, delivery date was on target and my Pandora ring is beautiful!! Thank you so much URBANfusion. I will definitely order from you again.
Reply from URBANfusion2019-03-12
Hello Kelly! Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
Pandora Charms
Purchased charms for pandora bracelets, very pleased with my purchases! Great website!
Reply from URBANfusion2019-03-12
Hello Mary! Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
They are the best
They are the best. They always read my request with my online purchases. They send me everything I need to complete my gift giving and have everything in the mail, so quickly. I purchase frequently and always satisfied.
Reply from URBANfusion2019-03-12
Hello Roberta! Thank you for taking the time to review! We're so happy to hear you had a great experience with us! We hope to work with you again soon! Our new spring collection will be out soon ;)
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