Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.
Written by the business, not verified by us.Multiplier (usemultiplier.com) has a 4.2 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.
Auto-generated from all reviews of this business. For reference only.Support is very prompt and helps resolve issues with employers quickly. All the information is clear, transparent, and user-friendly, which makes the overall experience easy to navigate. For example, Mr. Ishaq Aman assisted me in resolving my concern with the Resignation process.
I would like to thank Aayush Jain for his outstanding support and help. His response time is also very good as he handles tickets very quickly
The assistance from Nimesh Pai is super helpful!
She was prompt and was very helpful. Keep up the good work Shatakshi U
Multiplier has been responsive and efficient. In my recent enquiry, the Customer Support Specialist, Shatakshi responded in a timely manner and followed up until the case was closed. Very professional.
R Kishan was very helpful in assisting me with following up on my maternity leave application. I appreciate his efforts and professionalism.
I had misplaced my password and needed to get a pay stub. I was really impressed with the speed of response that the agent, Shagufta, exhibited. I was able to reset my password extremely quickly. It was overall a painless experience.
I will preface my review by saying that every Multiplier support team member I've communicated with has been attentive, communicative and dedicated to their job. However, I have had several encounters where the turnaround time for something to be actioned has been insufferably long. The first was Multiplier taking very long to prepare a contract so my client could onboard me. That took about 3 months. This time, I am awaiting the payment of an invoice that was submitted 2 months ago. It has been approved by my client but they informed me that Multiplier changed their contract without notice. Once that was resolved, my client requested an order form which they are still waiting for and I believe it's been close to 2 weeks. Why is there such a delay in actioning 1 to a couple of items? What also makes this exasperating is that this involves payroll, therefore it affects one's livelihood. As an EOR, Multiplier plays a crucial role but I have been disappointed this time. I've submitted a few tickets but no one was actually able to help me. I even had one support person tell me that the other person allocated to manage the account wasn't responding to their enquiries too. This was my last resort because sadly it sometimes takes a public review like this for companies to act more quickly. Please Multiplier, do something to change this narrative.
Had a great experience with Sunny from the customer service team. Really helpful throughout the whole EOR process and made everything a lot smoother. Good company overall!
Shagufta was very helpful and resolved my case quickly and completely.
Sunny provided good service with prompt response .
Multiplier is a wonderful and user-friendly platform. The entire team has been incredibly supportive and has helped me resolve various issues related to my daily work and life efficiently. I would especially like to give my highest praise to Rohini for the outstanding support. Rohini is highly responsive, professional, and dedicated to addressing my customized requests, particularly regarding certificate-related documentation. Rohini's prompt communication and strong sense of responsibility made the entire process smooth and effective. Thank you to Rohini and the entire Multiplier team for the excellent support and service!
R Kishan helps promptly. She's so kind and got things done effectively. Many thanks to R Kishan.
Fantastic and swift followup, especially from Aayush Jain our CS manager. Helpful and efficient on documentation needed to secure visas and general help regarding other requests.
Shibani Tiwari went above and beyond with her support. A lot of providers would have just given the bare minimum, but she covered everything I needed and more, which saved us a ton of back and forth. Really made my job easier, appreciate it!
Deepikaa is really helpful and responded on my concern in a very informative way and immediately. Solution was also clearly provided.
Shibani Tiwari answers are clear and great
Deepika is amazing, very prompt and no complaints will work with her always
I have clarification on my payroll and thankfully it was answered. I appreciate your respect of my query and thorough checking this.
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