my concern was quickly resolved
my concern was quickly resolved! kudos to Kishan and to the team! cheers!
About Multiplier
Data updated- Website
- usemultiplier.com
- Category
- Business Services
- Location
- Singapore
- Status
- Unclaimed
- Last 12 months
- 237 reviews
- Replies to negative
- 0% (0/46)
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About this business
Multiplier is a leading global employment platform that makes it easy for companies to employ teams internationally. Its proprietary technology simplifies the employment process by managing the complexities of local compliance, labour contracts, payroll, benefits and taxes.We enable companies to manage their distributed teams via a simple dashboard while taking responsibility for local labor law compliance on their behalf. We are passionate about creating a world where people can get a job they love, without having to leave the people they love.
Written by the business, not verified by us.Is Multiplier legit?
Multiplier (usemultiplier.com) has a 4.2 out of 5 rating on OK.one, based on 347 user reviews collected here. It is listed under Business Services and its reputation is good. 84% of reviews are 4 stars or higher and 10% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-10-24.
What reviewers say
AI generatedReviewers overwhelmingly had a great experience with this company. Customers frequently praise the extremely helpful staff and responsive customer service team for consistently resolving inquiries quickly, politely, and very professionally. Consumers also deeply appreciate the smooth user experience and efficient assistance provided with everyday payroll tasks and official documentation needs. Though some reviewers were not happy with the overall service, mentioning severely delayed responses, unresponsiveness, and frustrating communication issues regarding payroll or system access. A few people also felt that the online platform was unnecessarily restrictive and that support members occasionally struggled to provide clear resolutions for urgent problems.
Auto-generated from all reviews of this business. For reference only.What people say
Multiplier represents always a valid…
Multiplier represents always a valid support for employees
Person who assist me was 🫶🏻💯👌🏼
The agent (Sunny) clarified my…
The agent (Sunny) clarified my questions really well.
Shibani Tiwari was very clear in…
Shibani Tiwari was very clear in communicating to me how my issues would be resolved by the team, and sounded friendly and professional. Thank you!
sunny was very helpful in resolving the…
sunny was very helpful in resolving the query
Shibani Tiwari handled my support…
Shibani Tiwari handled my support ticket quickly and professionally. She was polite, efficient, and very helpful throughout the whole process. Great experience!
Sunny was able to help me and answer my…
Sunny was able to help me and answer my concern in a timely manner. keep it up.
I recently interact with Sunny and he…
I recently interact with Sunny and he is helpful. Quick response from him made my day!
Nimesh Pai were able to resolve my…
Nimesh Pai were able to resolve my timesheet issue on a timely manner. thanks!
R Kishan was very helpful throughout…
R Kishan was very helpful throughout the entire process. We iterated over a couple of days to resolve the issue. Thank you!
Support team is on-spot and proactive…
Support team is on-spot and proactive on resolving issues raised to them especially Nimesh Pai who assisted me on my queries. Keep up the good work!
I contacted Multiplier support…
I contacted Multiplier support regarding a tax regime update after onboarding. The support team responded promptly, explained the payroll timeline clearly, and confirmed the change process without requiring additional follow-up from my side. Overall, the communication was professional and helpful.
wondeful service,fast,professional
The response was prompt
The response was prompt, and within 1-2 business days, they promise to get back to you. I spoke to Sunny my consultant and they resolved my issue quickly.
Blazing fast response and resolution by…
Blazing fast response and resolution by Shagufta Fatima
Customer support is fast to respond
Customer support is fast to respond, but that’s where the positives end. There is zero proactivity and no real attempt to help solve the issue. I never felt understood or supported, and no concrete solutions were proposed. In the end, I had to figure everything out myself — researching German law, contacting the tax authorities, and finding answers on my own. A customer support team should do more than just reply quickly; it should actually help. This experience was disappointing and frustrating.
Excellent and highly responsive customer support!
I recently encountered a technical issue while attempting to submit my invoice on the platform. The customer support team—especially Shibani—was incredibly helpful, patient, and professional. They quickly opened a special case, escalated the issue to their internal team, and fixed the bug promptly. Thanks to their swift response, my invoice was successfully submitted. Great experience with their service!
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