VacuumDirect.com

always the best service.

My first time to fix my own vacuum

I never thought of repairing my Dyson myself but after I took the vacuum head apart to see what was wrong with it, I thought I'd give it a shot. The parts diagrams on the website were very helpful in ordering the right part. The price was right and the part arrived quickly. Once I unboxed it, it took about two minutes to remove the old head and install the new one. I would have liked to seen the part packed a little better but it arrived in perfect condition.

I had ordered a few items over a month…

I had ordered a few items over a month ago and i got 1 item quick and good quality. However i have received several emails telling me the vacuum bags had been shipped only i still have not received them. So i can not in good conscience give more than 1 star a the vacuum bags should be the easier item to get as they are available at wallmart these days. I would just rather get them from a reputable dealer if that were possible. Thank you,David Eggen

I just needed one replacement part for…

I just needed one replacement part for my older Dyson. It was easy to find online at this shop. The order process was easy and the price was good. I received it promptly. I would recommend this site.

Vacuum Direct return policy sucks

If I could have, I would have check no stars. I have been trying to get a return code from you for two weeks. No one has returned my calls. The part I need to return is the wrong size. You have my information, so please give me the code you say I have to have in order to make this sale right.

Did not return my phone calls

Did not return my phone calls, will not order again

I liked it that I could order direct…

I liked it that I could order direct from the source instead of through some middleman and get on a marketing list.

the correct parts parts were shipped…

the correct parts parts were shipped and on time. thank you

Great Service!

You had what I needed for a Miele vacuum cleaner. Others did not have the part. What else can I say? Excellent and fast service.

pros and cons

pro: great price, part was exactly as advertised con: was charged immediately but the part was not shipped until over a month after I ordered it after I finally asked for my money back

Was able to locate the part that I…

Was able to locate the part that I needed quickly. Shipped fast and price was good

Order came quickly and prices were very…

Order came quickly and prices were very low👍

SLOOOOOOW shipping

SLOOOOOOW shipping, no communication that it was shipped until I contacted customer support, took 2 plus weeks. Expensive shipping for a bag? Yeah...

Exactly what I wanted…exactly what I…

Exactly what I wanted…exactly what I recruited. Thanks

I have this old vacuum cleaner that…

I have this old vacuum cleaner that belonged to my mom. It is excellent for stairs and cleaning my car, etc. I had a hard time finding bags until I found them here. I am so happy!

I tried to call multiple times but…

I tried to call multiple times but cannot connect to a person. It took 2 1/2 to ship the part with no prior communication. No one responded to my emails either. The only good thing was that you had the part and it eventually came.

Part was what I ordered and delivered…

Part was what I ordered and delivered quickly.

fast transaction

fast transaction, very happy.. this is my second order from you pleasant experience both times, thank you!

Perfect transaction

Perfect transaction! Received new hose for my old Dyson - popped it on - and I was vacuuming again! THANK YOU

No refund

The price of what I ordered was great but it did not show up in the time I was guaranteed. I applied for a refund when I did not receive part but was told I have to return part to get My refund. Problem was I left the country to return home the day after it was delivered.