VacuumDirect.com has been in business for over 11 years. We are family owned, and truly care about helping our customers in any way possible. As a mid-west company we are centrally located within the United States and therefore provide short delivery times. Customers are our top priority and we aim to make your shopping experience an enjoyable one! Quality Products At Competitive Prices VacuumDirect is an authorized dealer for all brands we carry and sell.You can have peace of mind knowing you are getting quality products from an authorized retailer. Your privacy and order information remains private and secure.More Than Just A Vacuum Retailer VacuumDirect.com offers more than just vacuums, we also sell air purifiers, sewing machines, coffee, coffee makers, detergents and other cleaners, commercial cleaning products, and vacuum parts.Many of our products are covered by our price match policy!Shipping Policy Many of the products sold on VacuumDirect.com are eligible for free same day shipping for orders over $99.00. Please note Hawaii and Alaska are excluded from this offer. Other shipping options such as next day air for the continental United States are available to fit your needs.Hassel Free Returns We are more than happy to offer you a full refund for the product, or products purchased within the past 30 days. Our 30-day return policy is subject to terms and conditions. Service With A Smile Contact us! VacuumDirect.com is here to help,connect to one of our knowledgeable customer service representatives during business hours. If one of our representatives is unavailable at that time, you may choose to be promptly contacted, simply leave us a message. If you are not inclined to call, our detailed schematics of vacuum parts can help you locate the correct replacement quickly. However, if you are still unsure about the part, our staff is standing by to help ensure you are purchasing the correct item.
VacuumDirect.com (vacuumdirect.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
I did not get the part I thought I ordered! Hard to understand the website! Probably need to talk to a human that understands your needs !
Product in great condition. Didn't resolve problem with my vacuum, but not their problem either. Easy to find what I thought I needed, and received within a week.
Super fast service. Received my part in about 36 hours. Best price available. As always, it’s best to go with a local business!
Ordered a vacuum via eBay. the item arrived sooner than expected packed very safely not original box but this was in the advert and packed better then original anyway. All extra parts included. clean tidy ready to go still fantastic little vacuum. And price very well. thanks will recommend to anyone after a cheap vacuum.
Hey man, I had a vacuum cleaner that wouldn't stand up. It Needed a specific piece that had broken due to time and overuse. Honestly, this job was way down on my honey do list, but it had finally come up... And I had no idea what I was doing. I didn't know the name in the vacuum. I didn't know the model of the vacuum. I didn't know where to find that information on the vacuum. This site got me all of that Information, and more. It had a Flippin blue print or whatever you call it, so finding the part and the part number identification was a snap. I clicked on some form of " add to cart", and in a few days my part arrived. I tinkered. I tweaked. I poked and prodded...and with the aid of the diagram, I was able keep my vacuum upright. Thanks.
Grateful to find the part I needed. Shipping and communications met my expectations. Happy to support a US company!
I only order a few items from VacuumDirect but I have always received excellent service and in a very timely manner.
My part was correct and shipped out promptly
My order was filled quickly and the product quality was very good. I actually ordered two for the next time I have to replace so that I didn't have to pay postage again. I would definitely use your company again.
I was looking for an OEM part for my Dyson vaccuum and Vaccuum Direct had the absolute best price of all websites I checked. Delivery was speedy and I was rather pleased with whole experience. Also as a sidebar comment I was surprised after ordering that the vendor was in Michigan, the state I was born and raised in.
Finding the needed product was easy, placing the order and payment process was easy and quick. The part was exactly what I needed and shipped out quick. Only issue was the shipping notice came via email after the product already arrived in my email. But USPS is always unreliable with shipping notices, so I’m sure the company received it late. Would definitely recommend and will likely buy my next vacuum from here.
Right parts, prompt ship, good price!
BE CAREFUL when purchasing from this company … great service on the front end but then when it comes to returns, they go silent. Their own Return Policy on their website encourages you to call first to receive a RMA before mailing a returned item back. I have called and emailed several times with no response. By the way, you only have 30 days to return items … interesting how silent they are.
Needed a part for my dyson. Vacuum Direct had the lowest price and even though they were all the way across the country I still got my part before the week was over. Received exactly what I needed. Would definitely use them again.
Prompt courteous service - exactly the right part and delivered very timely - would definitely use again
Outstanding service! Highly recommended.
I always order my Dyson parts from Vacuum direct. I have been very happy with their service.
Easy, no hassle transaction. The part was a perfect Genuine Dyson part and I couldn’t be happier!
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