Fantastic response for my vacuum…
Fantastic response for my vacuum problem!
About VacuumDirect.com
Data updated- Website
- vacuumdirect.com
- Category
- Home Services
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 1 review
- Replies to negative
- 0% (0/21)
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About this business
VacuumDirect.com has been in business for over 11 years. We are family owned, and truly care about helping our customers in any way possible. As a mid-west company we are centrally located within the United States and therefore provide short delivery times. Customers are our top priority and we aim to make your shopping experience an enjoyable one! Quality Products At Competitive Prices VacuumDirect is an authorized dealer for all brands we carry and sell.You can have peace of mind knowing you are getting quality products from an authorized retailer. Your privacy and order information remains private and secure.More Than Just A Vacuum Retailer VacuumDirect.com offers more than just vacuums, we also sell air purifiers, sewing machines, coffee, coffee makers, detergents and other cleaners, commercial cleaning products, and vacuum parts.Many of our products are covered by our price match policy!Shipping Policy Many of the products sold on VacuumDirect.com are eligible for free same day shipping for orders over $99.00. Please note Hawaii and Alaska are excluded from this offer. Other shipping options such as next day air for the continental United States are available to fit your needs.Hassel Free Returns We are more than happy to offer you a full refund for the product, or products purchased within the past 30 days. Our 30-day return policy is subject to terms and conditions. Service With A Smile Contact us! VacuumDirect.com is here to help,connect to one of our knowledgeable customer service representatives during business hours. If one of our representatives is unavailable at that time, you may choose to be promptly contacted, simply leave us a message. If you are not inclined to call, our detailed schematics of vacuum parts can help you locate the correct replacement quickly. However, if you are still unsure about the part, our staff is standing by to help ensure you are purchasing the correct item.
Is VacuumDirect.com legit?
VacuumDirect.com (vacuumdirect.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Home Services and its reputation is excellent. 87% of reviews are 4 stars or higher and 8% are 1 star; The business has not yet replied to negative reviews; 1 of them were added in the last 12 months. Last updated 2026-09-07.
What people say
When I needed a new cord winder for my…
When I needed a new cord winder for my Dyson vacuum I found it at Vacuum Direct. It was reasonably priced and it arrived in just a few days. I installed it in minutes. My Dyson is working like new.
Print invoice from website after purchase
Would be nice if website could setup up a way to print invoice after purchase.
FAST shipment
FAST shipment, bulbs arrived in good condition.
Good experience
I made my purchase from VacuumDirect.com as an intentional alternative to Amazon and I wasn't disappointed. I'd buy from them again.
Excellent
Excellent, fast service. This is the 2nd time I've ordered from VacuumDirect. I've ordered filters for both my Dyson Ball and Dyson DC44 Animal and both times it could not have gone smoother. The replacement filters are original Dyson equipment not generic parts. I'll order from them again.
Really impressed with speed and responsiveness
I was very happy with my experience ordering from Vacuum Direct! I actually misplaced the tracking number and emailed them about it shortly after my purchase. I got a response from their customer service persons almost immediately with the number. Woohoo! Plus i got the vacuum that I ordered in less than 3 full business days when I was expecting it in 5. Now that's service!
Extensive product support and parts
Extensive product support and parts. Excellent customer service and relationship skills in problem solving. Recommeded without hesitation.
REPEAT CUSTOMER.....
REPEAT CUSTOMER........My most recent purchase from VacuumDirect.com is my third time ordering. I am so pleased with their website..Who knew ordering parts would be so easy. I will continue to buy from VacuumDirect.com in the future. Excellent website! Excellent Prices!
Easy to order and got what I paid for…
Easy to order and got what I paid for fairly quickly. No need for customer service so I can't speak to anyone in particular. 0
Fit perfectly and not too bad to change…
Fit perfectly and not too bad to change out, glad I took a pic of the wiring to the switch
Just wanted to say WOW what a company
Just wanted to say WOW what a company, ordered parts on-line on Thanksgiving day (22 Nov) and received them on Saturday (24 Nov) afternoon. Now that's what I call service, something unheard now a days from other companies. Another thing I didn't notice when I placed my order was your in Michigan another plus in my book. I'll be installing all the new parts today and look forward to hearing our Dyson DC17 humming like brand new one again. Again Thank you for the great service and if I ever need any parts again I'll be contacting you again.
Part that I received was the correct…
Part that I received was the correct par and it fit perfectly. The delivery was very timely. I could not have asked for better service
Easy to buy and arrived without undue…
Easy to buy and arrived without undue delay.
Impossible to replace part without a…
Impossible to replace part without a diagram. Went to web and there were so many variations. The seller should asked for more specific information on the exact vac model, or give me a phone number to call at Dyson.
High quality G4 outer bag
High quality G4 outer bag. Speedy shipping. Thank you!
Genuine Dyson parts fair prices fast shipping
quick shipping
quick shipping, decent pricing, and oem parts
Great site for identifying the parts…
Great site for identifying the needed parts, backed up by a solid inventory. I ordered several parts for 2 different Dysons, and they all arrived very quickly and were OEM parts. The prices are just a bit high, I think, but having the right parts, well-indexed, and in-stock makes it worthwhile.
excellent product
excellent product, easy to install
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