Create Dazzling Art, One Diamond at a Time.
VizuArts (vizuarts.com) has a 3.1 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Hobbies & Crafts and its reputation is mixed. Opinions are polarized: 52% rate it 4 stars or higher while 45% give 1 star; The business has replied to 33% of negative reviews. Last updated 2026-08-27.
I originally bought this for my granddaughter last Christmas, but in my helping her do it, I became addicted to it and love it. I find it very relaxing and everyone loves the finished product. Thank you!!
You're welcome, Pam! Glad to hear you're enjoying your Vizuarts diamond painting kit!
Love your products just wish you weren’t closing
We appreciate the love, Cindy. Unfortunately, like all good things, it must come to an end. We can only hope we can bounce back!
I occupy my mind creating these glorious canvases! I’ve completed 10 so far and I’ve ordered 7 more due to your closing. I’ve had several compliments on the finished canvases, with people saying “you should sell these”! I have given some to close friends. Great gifts! Please don’t close!!! No one matches your high quality canvases!!
We truly appreciate the thoughtful feedback, Cheryl. We're very happy to hear that you're enjoying your Vizuarts diamond painting kits!
Diamond painting is a fun way to create beautiful pictures without having to draw or get messy with paint! It takes focus and is so calming when you get into a good groove. There's no need to do the entire diamond painting in one sitting, so take breaks when you want and watch the picture take shape over time!
We couldn't agree more, Matt! That's one way how to enjoy diamond painting!
Seems like I got scammed they said my order was shipped to USPS and the tracking number for my package says the package hasn't been received yet it's been 9 days since I received the email from VizuArts that my order was shipped and still nothing from USPS? Waste of over $100 and my niece won't have it in time for her birthday. Don't recommend.
We're terribly sorry to hear that, Tanner. But we'd be more than happy to help. Just a friendly reminder, it is totally normal for a tracking status to show no movement or updates. Other times it only updates when it’s nearly there so it is highly likely that your order is much closer than what the tracking status is showing. But we can double check your order for you. Please email us your concern along with your order number so we can resolve this matter.
We love VisuArts!!! I found this site by complete accident & am not sorry. We have now bought many, many pictures & if you weren't closing, we'd be buying more. We have recommended your site to several other people & will continue to whilst I'm able. The kits are beautiful & look stunning on completion. The instructions are clear & easy to follow. We have not had many reasons to contact customer services, but on the couple of occasions we have, they have been efficient & effective. We sincerely wish you weren't leaving us, but thank you from the bottom of our hearts for the joy & happiness your kits have brought us & those we love
We deeply appreciate your thoughtful response regarding our closure, Emma. It has been a good run however, like all good things, it must come to an end. You are the kind of customer that added so much value in Vizuarts and we thank you from the bottom of our hearts for that. We will never forget the smiles and happy faces we made through our diamond painting kits. As of now, we're currently focusing on selling the last supplies, and from there, we will decide whether Vizuarts should continue or not. We thank you from the bottom of our hearts again!
I bought this for my gf who is very analytical and she loves it. It takes time to do so definitely be prepared and patient.
Glad to hear your girlfriend is loving the diamond kit, Jenni! Thank you very much!
It was great. It was a photo reproduction that given as a Mother’s Day gift. It was received wonderfully. So grateful for the care given to the order.
You're welcome, Charlene! Thank you for the feedback!
They did not leave enough of the blue in all different shades of blue. I have sent the picture and the color and they have not sent anymore. Helen Germann
Thank you for addressing this matter to us, Helen. We're currently working on shipping the missing colors, please shoot us an email to the same email thread you sent the pictures with so we can escalate this matter. We are grateful for your patience.
Loving work on it you did a great job on the picture of my sweet little puppy.
Glad to hear you love the diamond painting kit of your cute puppy, Melissa! He's too adorable!
Received this product in great condition. Have bought a couple of them. Very relaxing. Also had one done of my picture. Came out great.
Thank you so much for the feedback, glad to hear you're loving your diamond painting kit!
DO NOT ORDER! They shipped my order and it was delivered to a door in Kentucky. I emailed them because my order clearly showed a shipping address in Florida. Their response was “sorry your order was delivered you need to call your post office to figure it out.” WHAT??? What does that even mean? No assistance or response after I sent them photos of the original order with the correct shipping address. They market the heck out of their product but horrible customer service!!!!
We're very sorry to hear about your order, Cruz. But rest assured we're here to help. Please understand that once we hand a parcel to the courier, it is totally out of our responsibility. However, we might still be able to help. Have you contacted your local post office regarding this matter? They might be able to retrieve your package and arrange for a redelivery. If it doesn't please let us know.
Got my visuart quickly and on time and a love it. It's really great if you need to take a break and think or relax. I will for sure be getting more of them in the future.
Wonderful reviews such as this truly warms our hearts, thank you very much!
Love it!!!! Helps me 😌
Glad to hear our diamond painting kit are helping in some way during hard times. Thank you, Amy!
It definitely helps with mental health! I got it because I wanted to find a hobby that I could get into and to get something that would keep my mind on just one thing and I love it! Will definitely be getting more.
We appreciate the thoughtful feedback, Ashley! We're happy to help!
I've recently purchased a diamond set for my partner, she absolutely fell in love with it. Not to mention the focus and help with certain mental health issues. I would say 5 stars, but 4 just because I had to order, cases/supplies/accessories. Visuart site is limited on supply and accessories, but amazon works. Also their custom painting are amazing. Thanks Visuart. Definitely recommend!
We truly appreciate the recommendation and 4 stars, Riley! Happy to hear your partner is loving her kit!
Its definitely helpful for mental health! Anxiety and depression! Something nice to do to keep your hands busy as you watch some tv! My only problem is that its so expensive and I don’t make a whole lot. If it was cheaper, that would be better.
Depression and anxiety is not a joke! Hearing wonderful feedback regarding our products puts a a smile on our faces! Thank you, Dylan!
I usually receive my paintings in their individual boxes. Not only were their NOT in individual boxes but squeezed into one box rapped in black plastic with diamonds missing. I never had problems with you before and always recommended you with high praise; this last order you sent me made me out as a liar.
We're very sorry to hear that, Lynnette. That is not the kind of experience we want you to have. However, it sounds like an issue with the way the courier handled your package. We truly apologize for this unfortunate event.
All my orders have been perfectly designed. Thank you
You're very much welcome, Michelle! If there's anything else we can do to improve your Vizuarts experience, just let us know!
DO NOT ORDER FROM THIS COMPANY! I placed my order on Christmas 2020 and now yet haven't receive anything from them. I keep asking them regarding my order. But, it's been 5 months of waiting. They keep telling me they will send it to me but when I ask the tracking numbers from them, no reply from them. I hope everyone beware.
Hi MJ, we're terribly sorry to hear that, but rest assured we're here to help. Our customer service support runs 24/7 and we have not received such complaint. Please make sure to email us at [email protected] regarding your complaint along with your order number. so we can resolve this matter ASAP.
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