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Is KeepSolid VPN Unlimited legit?
KeepSolid VPN Unlimited (vpnunlimited.com) has a 4.3 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Electronics & Technology and its reputation is good. 84% of reviews are 4 stars or higher and 15% are 1 star; The business has replied to 100% of negative reviews; Reviews mostly discuss Customer service, Product, User experience. Last updated 2026-08-11.
What reviewers say
AI generated
Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the reliable product and mention how remarkably easy it is to use seamlessly across multiple different devices and platforms. Consumer support is often described as exceptionally fast, professional, and very helpful when solving various account or technical questions.
However, some customers also noted problems regarding regional server availability and unexpected connection drops on certain local networks. A few people experienced difficulties with account management and mentioned receiving unsatisfactory replies regarding subscription ownership changes. People also expressed frustration when trying to get timely assistance for persistent regional connection errors.
Auto-generated from all reviews of this business. For reference only.
I have used VPN Unlimited for over 5 years now. It has been fantastic the whole time and KeepSolid continues to improve on their products all the time. Love this product!
Reply from KeepSolid VPN Unlimited2026-04-16
Thank you so much for your loyalty!
We’re thrilled to hear that VPN Unlimited has been fantastic for you over the past 5+ years and that you’ve noticed our continuous improvements. That kind of long-term trust truly means a lot to us!
If you ever need assistance or have suggestions, feel free to reach out to [email protected] — we’re always here to help.
this software is a piece of crap. Disconnects exposing user real IP. high cpu usage. avoid at all costs.
Reply from KeepSolid VPN Unlimited2026-04-16
We’re sorry to hear about your experience 😔
Unexpected disconnects and high CPU usage are not the experience we aim to provide. This can depend on factors like app version, protocol, or device configuration.
Please contact our support team at [email protected] with details about your device, OS, and app version — we’ll investigate the issue and help you to fix it.
Been using VPN Unlimited for over 6 years with no issues. Got this running on all sorts of devices and works flawlessly. When I had to contact support for help it was no problem for them and I was sorted in no time at all.
Reply from KeepSolid VPN Unlimited2026-03-23
Thank you so much for being with us for over 6 years.
We’re thrilled to hear VPN Unlimited has been working flawlessly across your devices and that our support team was able to assist you quickly when needed.
Nice program
Kind support
Not perfect but has good potential.
Reply from KeepSolid VPN Unlimited2026-03-23
Thank you for your thoughtful feedback!
We’re glad you like the app and had a positive experience with our support team. We also appreciate your honest note — we’re continuously working to improve and reach that full potential.
I have used this product for several years and love it!
I have used this product for several years with virtually zero issues. It works easily and reliably on multiple platforms. When I have had tech issues (typically Microsoft does and upgrade and something needs to be tweaked), tech support has been friendly and responsive.
Reply from KeepSolid VPN Unlimited2026-03-15
Thank you for sharing your experience.
We’re glad to hear VPN Unlimited has been working reliably for you across multiple platforms over the years. It’s also great to know our support team has been helpful and responsive when you needed assistance.
I am a lifetime VPN user. It is important to me to keep my purchases and transactions safe. I use Keep Solid to that end. I've been using this for many years and am completely satisfied. The price, the service, and the knowledge you are safeguarding on your computers is reassuring.
Reply from KeepSolid VPN Unlimited2026-01-28
Thank you for sharing your experience!
We’re glad to hear that VPN Unlimited has helped you keep your purchases and transactions secure over the years. Your trust in our service, pricing, and commitment to protecting your data truly means a lot to us.
I bought the lifetime subscription about quite a while ago and I don't use vpn so often but recently I tried to Log in and I got the message that my account has been banned. Contacted the customer support and I was told that my subscription ownership has been changed to some other account and I was given an email address which I have no clue about.
I have tried to ask them why and how can they do it and I could not get a satisfactory answer.
I didn't get any information about the subscription ownership change at all.
To me it seems that they sell the subscription cheap and then this way they get rid of people and take their money.
I have lost my money but I would suggest people who are using this service to keep their import
ant stuff out of this vpn reach.
Obviously I would never buy anything from them again.
Reply from KeepSolid VPN Unlimited2026-01-04
Thank you for your feedback. We’d like to clarify the situation.
Initially, a third party contacted support and provided a screenshot claiming ownership of the subscription. Based on that evidence, the subscription was transferred. You later contacted us as the original owner and provided official proof, including the redemption code, via the email address linked to your account. After verifying this, we fully restored your lifetime subscription.
This review was posted before the case was fully resolved. We apologize for the inconvenience caused and appreciate your patience. If you have any remaining questions, please contact us at [email protected] — we’re always ready to help.
The VPN is not working anymore for Denmark or at least all the websites I try can see that I’m not located in Denmark
Reply from KeepSolid VPN Unlimited2025-12-07
Sorry for the trouble! Some websites may temporarily detect VPN locations. Please try reconnecting to еру Denmark server to refresh the IP. If the issue continues, send us the details at [email protected] — we’ll help.
Easy to use , and great product. Excellent customer service team
Reply from KeepSolid VPN Unlimited2025-11-23
Thank you so much for your kind words! We’re really glad to hear that you find VPN Unlimited easy to use and that you’re happy with both the product and our customer service team. We truly appreciate your support!
New update:
I have been using Keepsolid's services (vpn and passworden and dns) for about three years. During this time, I have not encountered a single problem and the service is of high quality. Recently, the Vless protocol has been added to this company's VPN, which is great. It is a pleasure to see that the company is constantly updating and innovating. I hope it continues like this. Thank you
Reply from KeepSolid VPN Unlimited2025-11-23
Thank you so much for your wonderful feedback!
We’re truly glad to hear that you’ve been using our VPN, Passwarden, and DNS for several years without issues — that means a lot to our team.
However, we don't provide the Vless protocol, but we provide the KeepSolid Wise protocols. These types of protocols are specifically designed to bypass local restrictions.
I've been using VPN Unlimited for about 6 years. I've been using various computer systems ever since 1981. And, let's face it, VPN service is pretty technical stuff that is largely non-intuitive. That's why a great customer service department is essential for dealing with puzzling problems that can come up. I've had a few occasions where I needed assistance to figure out why something suddenly wasn't working, or how VPNs work on different devices, or why I needed to change some setting that had previously worked. They ALWAYS have responded relatively quickly, ALWAYS understood the issue, and ALWAYS had the right answer the first time. And usually they had a solution already written in clear steps, which tells me this is not a start-up outfit, they are not just some kids learning on the job, but well-established pros who know this stuff inside out. AND they follow up. Then I had an issue where I needed to change the registration email address. Logic won out over the rules, and a heartfelt thanks is in order. Super service. ⭐️⭐️⭐️⭐️⭐️ and a 🏆
Reply from KeepSolid VPN Unlimited2025-11-04
Thank you so much for your thoughtful feedback and long-term trust! We’re truly glad to know that our support team has been able to assist you effectively over the years. Your appreciation motivates us to keep delivering reliable service and top-notch customer care.
Over the years, I lost both the backup codes and access to the authenticator I use. Emailed support to get it reset. Was told I need to get a copy of the receipt and open a new account and they will move everything over to the new account.
Bought it in 2017. Didnt even remember where I bought it from. They were super patient and found where I bought it, so I could reach out to get a copy of the receipt.
took a few days back and forth, making sure I understood what I needed to get and what I needed to do. Through out this time, They were very patient and very professional with me.
I am back on line with new account, purchase history ported over and all necessary authentication codes in a safe place and backed up.
Reply from KeepSolid VPN Unlimited2025-11-04
Thank you for sharing your experience! We’re glad our team could assist you in restoring access and transferring your purchase history smoothly. We truly appreciate your patience and kind words — it means a lot to us!
Thank you for your 5-star review! We’re glad to know you enjoy the speed, simplicity, and support. Your feedback motivates us to keep improving the service.
whenever my VPN service is out, it could be due to electricity outage, and when i contact Keep Solid VPN about not having service, they respond quickly, effectively, restoring any problems they can solve!
I have used this company for almost 10 yrs and am very pleased with their personalized service!
highly recommended!
Reply from KeepSolid VPN Unlimited2025-10-06
Thank you for such a thoughtful review! We’re delighted to know you’ve been with us for nearly a decade and still find our service reliable and responsive. Our team is always here to help ensure your connection stays smooth and secure. We truly appreciate your continued trust and recommendation!
The communication, it took a couple of emails only because I am not familiar with some of the terminology. Once we sorted that out my account was up and running thanks so much.
Reply from KeepSolid VPN Unlimited2025-10-06
Thank you for your kind words! We’re glad to hear that our team could help get your account up and running smoothly. We always strive to make the process as clear and easy as possible.
I bought a lifetime subscription back in 2020, and recently had to contact support. They were super helpful, friendly and replied very fast. I heard years ago that apparently there's a correlation between trustworthy VPNs and friendly/personable support, so take that as you will.
I'm not a frequent user of the VPN itself so I can't give a solid review on it, but generally speaking, it's been sitting there on my PC for 5 years and it just works whenever I need it. It may not always be the fastest depending on which server you're connected to, but it's come in helpful quite a few times and I trust it.
Reply from KeepSolid VPN Unlimited2025-10-06
Thank you for sharing your detailed feedback and for being with us since 2020. We’re happy to hear that our support team was able to assist you promptly and that VPN Unlimited continues to serve you reliably when needed. Your trust and loyalty mean a lot to us!
Fast and reliable VPN with excellent customer service
I've been using VPN unlimited from keepsolid.com for almost 5 years and I find it reliable and easy to use. Just be aware you may lose LAN access to your other devices when using the optimal protocol setting.
What I especially like is that you can either use the app or opt for manual setup which works great on Android with the built-in VPN client. This is extremely convenient. I use the app on Windows but always manual setup on mobile.
I had to contact their customer service by email today to update my email address and I was impressed by how professional and reactive they were.
Reply from KeepSolid VPN Unlimited2025-10-02
Thank you for your detailed feedback and for being with us for almost 5 years! We’re glad you find our service reliable and easy to use across different platforms. We also appreciate your kind words about our support team—we’re always here to help. Enjoy your secure browsing!