Wander Prints (wanderprints.com) has a 2.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is poor. 67% of reviews are 1 star, a relatively high share; The business has replied to 98% of negative reviews. Last updated 2026-08-10.
What people say
T
Tina Parr · 2 reviews · Experienced 2026-06-24 ·
★★★★★
This website is not user-friendly for…
This website is not user-friendly for contacting anyone for help with your order that was placed that was not delivered. No way to talk to anybody by phone. Email will never order from these people again.
Reply from Wander Prints2026-06-28
Hi,
Thank you for sharing your feedback.
We're sorry that your experience with Wander Prints was not a positive one. We would greatly appreciate the opportunity to better understand what happened and see how we can help.
Please reach out to us at [email protected] with your order details.
Sincerely,
Wander Prints Team
SO I ordered a product in the beginning of May-It was not delivered. IT TOOK UNTIL JUNE 22 to get a shipping notification of the company replacing the item they charged me for but never delivered. Second, the shipping link does not correspond to any shipping information. This company's customer service has been abysmal. I can't say enough awful things about this experience. DO NOT USE THIS COMPANY. I will continue to update posts with information until this is made correct.
Mon, Jun 22, 6:27 AM (3 days ago)
to me
Wander Prints
Order 5QAWTRE20
Your shipping status has been updated
The following items have been updated with new shipping information.
View your order
or Visit our store
4PX tracking number: 4PX3002901165441CN
Reply from Wander Prints2026-06-28
Hi,
We're sorry to learn that your experience fell short of expectations.
Customer satisfaction remains our top priority, and we'd appreciate the chance to better understand your concerns and work toward a satisfactory resolution.
Please email us at [email protected].
Best regards,
Wander Prints Team
D
DeeAnna · 1 review · Experienced 2026-06-25 ·
★★★★★
This made our entire driveway look more…
This made our entire driveway look more elegant. As long as you clean it well before applying, It goes on easy.
Reply from Wander Prints2026-06-28
Hi,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed your experience with Wander Prints. Feedback like yours motivates our team to keep delivering meaningful products and excellent service.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Wander Prints Team
[email protected]
I placed a Father's Day order for my 80 year old dad on June 6th. June 21st came around and now it's July 1st. No clear shipping information since June 16th. We paid $42 for one mug. I am disgusted with this company. I emailed them repeatedly. Their customer service is deplorable. They have not offered a refund nor a re-shipment. Their emails provide empty promises of fulfillment. This company says they are located in the U.S. when that doesn't seem true. Avoid this company at all costs. I have reported them to the FTC.
Reply from Wander Prints2026-06-28
Hi,
We're sorry that your delivery experience did not meet expectations.
Our team would be happy to look into the shipment status and provide further assistance. Please email us at [email protected] with your order number so we can check this for you.
Thank you for your patience.
Best regards,
Wander Prints Team
M
Michelle Nelson · 1 review · Experienced 2026-06-20 ·
★★★★★
I trust this company for quality and on time delivery !!!!
Yesterday, for the FIRST time ever (and I’ve ordered several items over the years) got mad 😡 lol and sent an email to complain that I hadn’t received my gift from my kids for Fathers Day. They have always came when they said they would so I was irritated. Then at about 7-8pm right before my husband was getting in the shower they were delivered . Really with impeccable timing !!!! It was like a little end of day treat to slide on his new comfy pants and I immediately emailed back to say: IM SORRY I DOUBTED YOU WANDERPRINTS! I’ll never doubt you again .
Signed - a customer for life :)
PS. All of their stuff is well made . I’ve ordered baking things , clothing , sun catchers etc. All exactly what I expected and how it was advertised.
5 stars for sure 🩷
Reply from Wander Prints2026-06-24
Hi,
We greatly appreciate your positive feedback.
It means a lot to our team to know that you had a great experience with Wander Prints. We're honored to have earned your trust and support.
We look forward to creating more special memories for you in the future.
Sincerely,
Wander Prints Team
This company should not be marketing for “Father’s Day” gifts when it takes weeks to get the product. I ordered these pants June 6th. It is June 22 and I still haven’t received them. Father’s Day has passed & I had nothing to show for it. So disappointed.
Reply from Wander Prints2026-06-24
Hi,
Thank you for your feedback.
We've reviewed the information available but were unable to locate an order associated with this review. We'd be happy to investigate further.
Please contact us at [email protected] with your order number or the email address used when placing the order so we can assist you.
Best regards,
Wander Prints Team
Cute product! But it's being shipped from China, so it will take a long time before you receive it. Waiting for a package from this place is like waiting for a message in the old west, it gets here when it gets here!
Reply from Wander Prints2026-06-24
Hi,
Thank you for sharing your feedback.
We sincerely apologize for the delay with your order. We understand how disappointing it can be when a special item does not arrive on time.
Please reach out to us at [email protected] with your order details, and our team will review the tracking information and help you with the next steps.
Sincerely,
Wander Prints Team
J
JT Thomas · 1 review · Experienced 2026-06-11 ·
★★★★★
DO NOT ORDER ANYTHING FROM THIS COMPANY…
DO NOT ORDER ANYTHING FROM THIS COMPANY !!! Their shipping is absolutely terrible and all customer service will tell me is that it’s in transit. My order has been “in transit” from Plymouth, Michigan for the last 10 days and I still haven’t received it 🤬
Reply from Wander Prints2026-06-24
Hi,
We're sorry that your delivery experience did not meet expectations.
Our team would be happy to look into the shipment status and provide further assistance. Please email us at [email protected] with your order number so we can check this for you.
Thank you for your patience.
Best regards,
Wander Prints Team
I placed an order for a customized hat June 4th for a Father's Day gift. I just recieved the item this morning. Obviously after Father's Day. I feel like that was plenty of time to get it back to me by the time I need it. The hat is nice but the delivery time is ridiculous! I won't b ordering from this company again.
Reply from Wander Prints2026-06-24
We're sorry to hear that your order took longer than expected to arrive.
While we always aim to deliver orders within the estimated timeframe, shipping delays can occasionally occur due to carrier processing, weather conditions, customs, or other factors beyond our control.
Please contact us at [email protected] with your order number so our team can check the latest status and assist you further.
Best regards,
Wander Prints Team
C
Cindy Ziggy · 1 review · Experienced 2026-06-23 ·
★★★★★
I ordered a pair of pants for…
I ordered a pair of pants for grandaughters graduation and as soon as i completed the order i saw wrong size. I contacted customer service right then and they assured me they would change to correct size. They didnt. When i saw i received the wrong size i contacted to have them reship correct size and needed return instructions for wrong ones. The response is i didnt contact them in short timeframe so now i am out 50.00. Will no longer do business with them.
Reply from Wander Prints2026-06-24
Hi,
We sincerely apologize for the frustration you've experienced.
This is not the standard we strive for, and we'd like the opportunity to investigate the matter further.
Please contact our support team at [email protected] so we can assist you directly.
Kind regards,
Wander Prints Team
A
ADrian · 4 reviews · Experienced 2026-06-22 ·
★★★★★
Very Poor quality Even WORSE Customer Support
Very Poor quality, the silicon belly looks like it was cut by a two year old and dull scissors. Wander Prints says
"After carefully reviewing the details provided, we regret to inform you that we are unable to offer further support for the problem raised. Upon thorough examination of the information provided, we have determined that your order was fulfilled correctly"
I will never buy from these people again
Reply from Wander Prints2026-06-24
Hi,
We're very sorry to hear about your experience.
Providing quality products and excellent customer service is extremely important to us, and we're disappointed to learn that we did not meet your expectations.
Please contact us at [email protected] so we can review your concerns and work toward a resolution.
Best regards,
Wander Prints Team
D
DDD · 1 review · Experienced 2026-06-22 ·
★★★★★
Long delays
Order placed early May
Order confirmed and shipment tracking provided a couple of days later
2 weeks pass and no sign of the order - order tracking has not progressed
3 weeks and email enquires responded to promising replacement
Replacement order tracking number provided early June
Late June follow-up get a "we are still working on it" response. Request for refund ignored.
Does not seem like a well run or trustworthy business to me.
1 month after the order was 'reordered'
Reply from Wander Prints2026-06-24
Hi,
We're sorry to hear that you're unhappy with your experience.
We'd like to review your case and see how we can assist you according to our policy. Please contact us at [email protected] with your order number and details of the issue.
Best regards,
Wander Prints Team
It was easy to order my package
Delivery was not a great experience and the product was fair it could of been a little bigger to see the picture but it is what it is
Reply from Wander Prints2026-06-24
Hi,
Thank you so much for your kind words!
We're thrilled to hear that you enjoyed your experience with Wander Prints. Feedback like yours motivates our team to keep delivering meaningful products and excellent service.
We truly appreciate your support and hope to serve you again soon.
Warm regards,
Wander Prints Team
B
Barbara · 7 reviews · Experienced 2026-06-21 ·
★★★★★
Ordered a cap on June 1 for Father’s…
Ordered a cap on June 1 for Father’s Day. Today is Father’s Day, and it still hasn’t arrived. Three weeks should have been plenty of time for delivery. If you’re counting on receiving a gift by a specific date, shop somewhere else. Very disappointing experience.
Reply from Wander Prints2026-06-21
Hi,
Thank you for sharing your feedback.
We sincerely apologize for the delay with your order. We understand how disappointing it can be when a special item does not arrive on time.
Please reach out to us at [email protected] with your order details, and our team will review the tracking information and help you with the next steps.
Sincerely,
Wander Prints Team
S
Sivy · 1 review · Experienced 2026-06-20 ·
★★★★★
I purchased a magnet for Father’s Day…
I purchased a magnet for Father’s Day on May 29th and still have not received it. Tomorrow is Father’s Day which is the 21st of June. The products are shipped from China and all I got from customer service is the tracking number. I’ve seen it be stuck in the same location for the last 8 days. I will never buy from this company again.
Reply from Wander Prints2026-06-21
Hi,
We're sorry that your delivery experience did not meet expectations.
Our team would be happy to look into the shipment status and provide further assistance. Please email us at [email protected] with your order number so we can check this for you.
Thank you for your patience.
Best regards,
Wander Prints Team
I would give zero stars if possible. On May 9th I ordered a custom moon phase plaque with names, date of birth and phrase. Item was processed and shipped on May 13th and item was received on May 19th. On May 22nd I reached out to support because the plaque received did not have the moon phases on it. It only had the names, d.o.b. and phrase. They offered a replacement on May 23rd. On June 11th I indicated to their support that I would like a tracking update for the replacement or my money back. I was assured my replacement was bring processed, to be patient as they are having high volume and its taking time to process. They stated on June 16th the replacement has been created, but I still do not have tracking or item. The back and forth with support has led me to believe that I will not receive a replacement. You would think that you would take priority to correct order mistakes over new items especially if in the original replacement offer support stated replacement would take 3-7 business days to process and 5-12 business days to ship... it has now been 20 business days.
Reply from Wander Prints2026-06-21
We're sorry to hear that your order took longer than expected to arrive.
While we always aim to deliver orders within the estimated timeframe, shipping delays can occasionally occur due to carrier processing, weather conditions, customs, or other factors beyond our control.
Please contact us at [email protected] with your order number so our team can check the latest status and assist you further.
Best regards,
Wander Prints Team
K
Katie · 1 review · Experienced 2026-06-21 ·
★★★★★
Do not trust
I ordered something back in May and they ensured it would be delivered by Father’s Day, but it’s nowhere to be found. I asked for a refund and they keep saying it’s coming soon instead of agreeing to send my money back. I don’t think I’ll ever see my order or a refund.
Reply from Wander Prints2026-06-24
Hi,
Thank you for reaching out.
At the moment, we are unable to identify your order based on the details provided in this review. Please email [email protected] with your order information so our team can look into this and assist you further.
Sincerely,
Wander Prints Team
m
michael schliewe · 4 reviews · Experienced 2026-06-05 ·
★★★★★
New review
The first review i left i didn't understand the order process now that i do this experience had gotten better the more i use the keto pills the better my health gets
Reply from Wander Prints2026-06-21
Hi,
We greatly appreciate your positive feedback.
It means a lot to our team to know that you had a great experience with Wander Prints. We're honored to have earned your trust and support.
We look forward to creating more special memories for you in the future.
Sincerely,
Wander Prints Team
Mine arrived 2 days ago and my girlfriend absolutely loves it. I can say confidently that it’s a very cute gift, solid even though it’s relatively thin. Such a lovely gift for someone you love.
Reply from Wander Prints2026-06-21
Hi,
Thank you for taking the time to leave such a wonderful review.
We're delighted that everything met your expectations. Knowing that our products brought a smile to your face makes all the hard work worthwhile.
Thank you for choosing Wander Prints!
Best regards,
Wander Prints Team
I ordered a custom kimono. It was very nice and I was looking forward to wearing it, however the quality is poor and the rounded open bottom of the kimono is uneven. So when wearing it, it's obvious and doesn't fall nice in the front, so unwearable. They were quick to respond to my concern but said that my order was fulfilled correctly. It was, it was the quality of the product that was poor. So I'm stuck with an item I cannot wear.
Reply from Wander Prints2026-06-21
Hi,
We're very sorry to hear about your experience.
Providing quality products and excellent customer service is extremely important to us, and we're disappointed to learn that we did not meet your expectations.
Please contact us at [email protected] so we can review your concerns and work toward a resolution.
Best regards,
Wander Prints Team
