Welcome to West Kiss Hair, your ultimate wig store! We specialise in premium quality human hair lace wigs with over 400 styles available! 100% Satisfaction Guaranteed! Buy cheap Fashion Wigs in various colors,hairstyles and lenghts online at WestKiss today!
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Is West kiss Hair legit?
West kiss Hair (westkiss.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 27% give 1 star; The business has replied to 10% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the hair quality, noting that the wigs are soft, full, natural-looking, and true to length across multiple purchases. Buyers also appreciate the professional customer service team, who provide helpful communication and quickly confirm details during the ordering process.
Though some customers experienced significant delivery delays, unhelpful tracking information, and trouble locating packages. A few other people also felt that the products had an unpleasant chemical smell or unexpected shedding and tangling issues after washing. Additionally, a small group of reviewers reported receiving items that did not match their expectations or order details.
Auto-generated from all reviews of this business. For reference only.
Do not order from here unless you want to wait over a month for your wig to arrive after shipping. All they will say is they are URGING the courier to hurry with your delivery which means nothing when they’ve been “URGING”the courier for weeks—allegedly! Horrible experience! Do NOT recommend and will not use again!
This has been my 4th time ordering with West kiss hair. I have tried other brand, but west kiss has seem to be the most reliable brand and longevity when it comes to their hair. No tangle or much shedding.. the hair still has its volume and this is more than 2 months .Just received another hair in chocolate brown, the only issue I’m having is the split ends seem to be a lot. But I was able to make it work and it still came out good. Other then that I’m very pleased with my hair..
One word Trustworthy. I’ve been ordering from Westkiss for years now and never have they given me a bad wig. Just what you see on their page is exactly what you receive. I love their wigs and the quality of them. I will forever be ordering from Westkiss 🥰🥰
I ordered a wig Thursday morning a communicated that I needed the wig by Wednesday for my birthday a received it Monday morning. The wig was beautiful a full an I was communicated with until I got the wig this is my 4th purchase will be ordering again :)
The customer service is great! The agent send me an email to ensure my shipping address was correct before shipping out the order, kept me updated on the delivery process and when my order arrives!
I have continued to order from Westkiss because I’m highly satisfied with the quality of this hair. It is true to length and I love the density of the hair. Also, the discounts truly come in handy. I also love how Westkiss responds to my emails whenever I may have a question about something. Thanks Westkiss!!
This hair is absolutely beautiful! Hands down!! I’m a person that goes off others review before I buy a product so I definitely tell the truth. The service was awesome, vendor stays in contact, shipping was very fast!! Asked if everything was okay & to confirm again to make sure!! All the way through awesome service will be back.
The smell of the wig and contents in the pink box was TERRIBLE. I could smell it before I even opened the box. It was that bad. I washed the wig and threw away contents. Of course the curls and style went right down the drain with the smell. It was a waste of my money.
Absolutely love WestKiss hair wigs. I have ordered from them 3 time and all 3 times they have exceeded my expectations. I have spent $7-$800 on wigs to be customized that aren’t no where near as good as WestKiss wigs. They use quality hair and their wigs last a very long time. I will highly recommend them and look forward to continuing my business with WestKiss. They are my go to for good quality wigs at great prices. Their wigs are better than any other wigs I have tried…hands down!
The customer service is exceptional and I love every wig I’ve gotten from Westkiss, they are always so nice and helpful, every wig is soft and of great quality, I would recommend this company to anyone..my orders always arrive earlier than expected ☺️ there’s nothing bad I have to say about Westkiss, I will be ordering more in the future
Wig: Natural Lagos Hairline Straight 13x6 HD Transparent Lace Front Wig
Density: 250%
Length: 20 inch
Customer service: Excellent
My experience:
I received this wig in 10 days or 1.5 weeks from when I ordered it. Which was reasonable to me. From beginning to the arrival day, the company updated me every step of the way. They even did customization before sending it out which i asked for a few hours after purchase. When I got the wig, it was beautifully wrapped in a pink silk bag with a glue applicator (mini spatula ?? Lol idk) and headband for melting. The hair was gorgeous, silky and thick. Hair line was natural with bleached knots and the pre-plucked lagos hairline. This is my first time using this hairline so installing it took just a little time to maneuver but i figured it out. Just make sure the widows peak is centered and let the rest fall in place. I installed it myself. I wear wigs often, but not a hairstylist. I hate destroying wigs by bleaching knots so happy this wig came pre-plucked and bleached. It is for beginners and looks sooo natural. The only con I had was the factory smell, Which you can co-wash to get the smell out. Overall I love it and would purchase again.
I received my order 10/03 and noticed the hair was not the same as my previous order even though the only thing I changed was the length. The hair smelled burnt and over processed and the front of the wig was layered about 6 inches shorter than the rest of the wig. I ordered the same wig last year and it was the same length all the way around from front to back. I reached out to the company and each time I mentioned the word return all communication stopped. The sent messages through WhatsApp and email, no response but according to their faqs page they answer all inquiries in 24hours. Don't order here it should not be this hard to get a company to fix their mistakes.
I been using westkiss hair for years. It's always so full, soft and minimal shedding. The hair company customer service is really professional and always responds back quick and efficient. The hair ships fast as well. This hair company never dissappoints.