Welcome to West Kiss Hair, your ultimate wig store! We specialise in premium quality human hair lace wigs with over 400 styles available! 100% Satisfaction Guaranteed! Buy cheap Fashion Wigs in various colors,hairstyles and lenghts online at WestKiss today!
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Is West kiss Hair legit?
West kiss Hair (westkiss.com) has a 3.8 out of 5 rating on OK.one, based on 102 user reviews collected here. It is listed under Beauty & Well-being and its reputation is mixed. Opinions are polarized: 71% rate it 4 stars or higher while 27% give 1 star; The business has replied to 10% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-11.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently praise the hair quality, noting that the wigs are soft, full, natural-looking, and true to length across multiple purchases. Buyers also appreciate the professional customer service team, who provide helpful communication and quickly confirm details during the ordering process.
Though some customers experienced significant delivery delays, unhelpful tracking information, and trouble locating packages. A few other people also felt that the products had an unpleasant chemical smell or unexpected shedding and tangling issues after washing. Additionally, a small group of reviewers reported receiving items that did not match their expectations or order details.
Auto-generated from all reviews of this business. For reference only.
This hair is great! So soft & full and true to length. & it came super fast! will be purchasing again.
Reply from West kiss Hair2025-09-30
Dear, we couldn’t help but grin from ear to ear when we read your glowing review! 💞 Hearing you say the hair is soft and voluminous, the length is spot-on, and the package arrived so quickly—this joy feels like it’s practically bursting through the screen. This is exactly the kind of experience we work tirelessly to bring to every single customer!
And your line “I’ll be purchasing again” is more motivating than any other encouragement—it makes us feel that all the care and attention we put in was totally worth it.
Whether you want to repurchase this favorite style next time or try out a new hairstyle, we’ll hold onto this excitement, keep preparing high-quality hair, and wait for your return.
Thank you so much for sharing this satisfaction with us, and we’re truly looking forward to seeing you again!
I absolutely love West Kiss Hair! This is the only company I purchase my wigs from because the quality is unmatched. The density is always full and natural, and the hair blends so perfectly that people constantly mistake it for my real hair. I get compliments every time I wear it, and it’s honestly given me so much confidence. West Kiss Hair never disappoints - beautiful, soft, long-lasting, and worth every penny. Highly recommend!
Reply from West kiss Hair2025-09-30
Hi dear, thank you so much for sharing your positive experience with West Kiss Hair—we really appreciate you taking the time to leave this feedback.
It means a lot to hear we’ve become your go-to for wigs, and that our products meet your standards for quality, natural density, and seamless blending. Knowing the hair gets you compliments is exactly what we aim for, and we’re glad it’s lived up to being soft, long-lasting, and worth your investment.
Your recommendation is a great encouragement to our team. We look forward to continuing to provide you with great hair products in the future.💖💖
I bought 18' brazilian bundles, loose waves in August after doing extensive research. The hair that I received was soft but had a light smell. It also came quickly After the first week, I noticed that this hair tangled very easy and shed a lot. I take a lot of care with bundles and no matter how gentle I am, this hair continues to shed and tangle. PLEASE GO SOMEWHERE ELSE!! As it is, I cannot recommend this hair, it's not worth the hassle or money. It's not quality hair.
My order number is 600381675
Reply from West kiss Hair2025-09-30
Dear, we feel terrible that your purchase didn’t meet your expectations.
Can you tell us your order number? With this information, our team can quickly pull up your order records and take targeted action to fix the problem.
Please share your order number with us at your earliest convenience, and we’ll reach out promptly to discuss the next steps.
Thank you for giving us the opportunity to address this issue.
On September 15 2025, I placed an order with Westkiss Hair for a Natural Black Loose Body 13x4 Frontal Wig, 24 inches, 300% density, totaling $370. Instead of the item I paid for, I received a red wig with no brand label, which is clearly not what I ordered.
I contacted Westkiss immediately and provided multiple photos of the incorrect wig and the shipping label with my name on it. Rather than resolving the issue, the company repeatedly dismissed my concerns. They claimed their warehouse sent the correct item, accused me of confusing their company with another, and demanded an “unboxing video” as proof — something no customer is reasonably expected to have. When I asked for a proper investigation, they ignored the request and suggested someone may have “swapped my package,” which is not supported by any evidence.
At no point did Westkiss offer a refund or replacement. Their refusal to honor a simple and reasonable request leaves me with merchandise I did not order and a financial loss of $370. I am now filing a formal dispute through my bank. I am submitting this complaint so other customers are aware of these business practices.
Reply from West kiss Hair2025-09-30
Dear, we are truly horrified and deeply sorry to learn about the terrible experience you’ve had with your recent order.
As soon as we received your feedback, we immediately launched a thorough verification process regarding your order. After cross-checking our warehouse shipment records, product specifications, and related logistics information, we confirmed that the product we dispatched was exactly the one you ordered: Wigs 9A #Natural Black LooseBody 13*4 Frontal Wig Medium 300% 24inch
From the photos you kindly provided, we noticed several key differences that indicate the wig you received is not a product from our Westkiss Hair.
First of all, the wig you got does not have our company’s washing label sewn on it—this is a crucial identification mark for all our products, and every wig leaving our warehouse is strictly equipped with this label. Secondly, the lace size of the wig you received is a small 13*4, which is inconsistent with the standard 13*4 lace size of the product you ordered from us. Additionally, we observed that the lace edge of the wig in your photos has irregular trimming, while the product we ship doesn't do any pre-cut operation; the lace front wig is delivered with intact, untrimmed lace to allow customers to customize the fit according to their own needs.
If you do receive the right product, please contact us immediately. We are committed to continuing to communicate with you and doing our utmost to ensure that your shopping experience with Westkiss Hair is eventually resolved to your satisfaction.
I would like to share my feedback regarding the wig I received. It is exactly as advertised—from the density to the length, with minimal shedding, the quality appears excellent. Although I haven’t worn it yet due to the density being more suitable for the cooler fall weather, I was able to bleach it successfully, and it gave a very realistic scalp appearance. Overall, I am very pleased and will definitely consider purchasing another wig from Westkiss in the near future.
Westkiss hair, hands down is gorgeous with exceptional volume! The only thing i dislike is the fact that it doesn't fit my head. They don't cater for small size heads and why should I be charged extra for having a small head? Makes no sense. They could have delivered on time instead time was waisted on back and forth emails. Hoping they'll do better next time
Westkiss has the best hair ever. They’re the best company. This hair is so soft and lust. I love the texture and everything about this hair. I’ll be placing another order real soon. Oh, I’m loving my free gifts. They’re perfect! Thank you so so much. 🥰
⭐️⭐️⭐️⭐️⭐️ 10/10 – The BEST Hair I’ve Ever Had!
I don’t usually leave reviews, but Wess Kiss Hair truly deserves one! This hair is EVERYTHING. First of all, it lasts forever — I’ve worn it multiple times, styled it, colored it, and it still looks brand new. The quality is insane.
The lace? TRUE HD. It melts perfectly into my skin with no effort. It’s so natural-looking, I’ve had people ask if it was my real hair. The knots bleach easily, and the lace is soft and super easy to work with.
And the best part? The hair always comes longer than described. I ordered 28 inches and swear it looked more like a 30. It’s thick from root to tip, no thin or scraggly ends. You’re definitely getting more than what you pay for.
If you’re thinking about trying Wess Kiss Hair — do it. It’s hands down the best hair I’ve ever purchased. I’m never ordering from anywhere else again.
Really love the lace and how thin and small the knots are. REAL HD. The length is longer than 30inches and i’m 5’6 and it was swaying on my butt. It is super thick too. I purchased the 250% density. Can flat iron bone straight and can stay bone straight for days without passing the flat iron. Would definitely recommend if you’re looking for a bone straight silky look.
Westkiss was prompt with my order. The hair was beautiful and voluminous just how I like my hair. It’s true to length and density. The curls are beautiful and bouncy. It’s been 3 weeks and the curls still looks good.
Amazing!! Very satisfied with the wig and the fact that it was accurately advertised. Its full from root to bottom, easy for beginner wig people such as myself. I look forward to ordering from them again. And it arrived quick!!
Westkiss customer service is superb. They communicated the whole way through and even accommodated me when I needed a smaller cap. The wig does have a smell but it fades once you allow it to air out. The hair quality was soft, silky, and it did not shed. Also the lace melted perfectly on my dark skin. Thank you Westkiss.
Thank you West Kiss Hair for always delivering on time, making sure that I have receive my hair and help me with any thing that I need. Thanks West Kiss Hair for always showing me love!!!!
I’ve been a longtime customer of West Kiss and will for SURE continue to purchase products from them. Their customer service is amazing and they’re sure to respond to their customers in a timely manner. I recommend them to all my friend and will continue to do so.
This is my second time buying wigs from West Kiss and the first time I brought 5 plus wigs different lengths and different styles. The quality of the hair is amazing and it does not shred. The wigs are great for beginners and come pre-cut and easy to put on. Their customer service was wonderful. They communicate with you from start to finish asking about the correct size of your head circumference and also contact you regarding your order being shipped and also delivered and asking if you received your order. I just started wearing my second order wigs yesterday and Wow I received so many compliments. The hair is soft and true to size and also the prices are reasonable. The wigs comes with an adjustable band and clips. Westkiss is definitely worth it. I will definitely be ordering for a third time. Thank you WestKiss. I was not disappointed.
I bought their new Burmese curl 22inch. From the moment I ordered their customer service was exceptional. From wig customisation (I have a small head and wig caps often come too big for me). They kept me updated every step of the way, when order was shipped out and ready for collection. Received the wig and it fits perfectly. I haven’t installed it yet but it looks great quality, curls are soft and no shedding. Very happy with the whole experience
I received the Skunk Stripe Body Wave in 18 inch...I love it...it's full and came ready to wear...I have been a customer for West Kiss for years and never knew they customized wigs to fit your head size. My head is a smaller size and I can't fit wigs...they customized my wig and it's perfect.. delivery was great and most importantly the price was reasonable.....Thank you West Kiss Hair!!
I purchased a curly wig from West Kiss Hair. When I received the hair the frontal was a different curl pattern. I emailed the seller about it and this was their response "the texture of the frontal part is indeed slightly looser than the curvature of the back of the wig. This is because the frontal part is close to the face, so the wearer will often fiddle with or take care of the hair in daily use. The large curl pattern of the frontal part is more convenient for the wearer to take care of it in daily life, which is conducive to reducing the shedding of hair in the lace part and extending the service life of the hair" I decided to hold on to the hair until meeting with my stylist. When I met with the stylist she washed the hair as it had an awful smell and I figured the frontal and back section of the wig wouldn't be so different when it's styled and moussed. Well the front is slightly wavy and the back is tightly curled. Of course now the seller will not accept the wig after i sent pics of it. When the wig dries from the mousse, it's just a ball of matted hair in the back, so I keep it in a ponytail. Waste of almost $200 and all they will offer is $20 on a future purchase. No way in hell would I order from WEST KISS AGAIN. Wish I could upload a picture.
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