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Electronics & Technology

wetracked.io

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103 reviews

4.7103 reviews
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About wetracked.io

Data updated
Website
wetracked.io
Category
Electronics & Technology
Location
United States
Status
Unclaimed
Last 12 months
103 reviews
Replies to negative
86% (6/7)
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About this business

Optimizing ads and tracking data from Shopify events for accurate reports on Facebook, Google, Pinterest, X, Snapchat, and TikTok.Your customers purchased, we tracked.

Written by the business, not verified by us.

Is wetracked.io legit?

wetracked.io (wetracked.io) has a 4.7 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. Praise is nearly unanimous, with 93% rating it 4 stars or higher; The business has replied to 86% of negative reviews; Reviews mostly discuss Customer service, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional support team for being extremely fast, friendly, and helpful. People also deeply appreciate the intuitive dashboard and reliable tracking capabilities that make setting up campaigns an absolute breeze. Users regularly note that everything runs smoothly and reliably even during their busiest business days. Some reviewers were not happy with the customer service, noting that responses were slow, generic, and failed to resolve core problems. A few consumers also encountered unexpected problems regarding tracking performance or considered the overall service inefficient and disappointing.

Auto-generated from all reviews of this business. For reference only.

What people say

5 stars

Really impressed with the team at We Tracked. I’ve worked with a lot of platforms over the years, and this is one of the few companies that genuinely seems to care about its customers. They went above and beyond helping me work through a fairly complex tracking issue. They were thorough, diligent, supportive, and highly competent from start to finish. They took the time to properly understand the issue, communicate clearly, and make sure everything was set up and working as it should. The platform itself is performing really well, and the quality of the technical support gave me a lot of confidence in using it. Excellent experience overall.

Probably the worst software ever

Probably the worst software ever. I asked their team to help configure it properly. Result, a 95% drop in sales and they didn't help to fix it. Lost thousands in the process due to their incompetence.

Reply from wetracked.io2026-02-16

Hey Weacol Beguin, We’re truly sorry to read this. A 95% drop in sales is incredibly serious, and we completely understand how stressful and upsetting that must have been for you. Losing revenue like that is not something any business can take lightly, and we never want anyone to feel that our involvement caused harm instead of improvement. First and foremost, we want to say that this is never the experience we aim to deliver. When the client asks for help configuring their setup, our responsibility is to support them properly and ensure everything is working as intended. If that didn’t happen here, we sincerely apologize. We’ve reached out to you directly because we genuinely want to investigate this thoroughly. Sales drops of that magnitude are highly unusual, and we would really appreciate the opportunity to review your full setup together, both on our side and inside your ad account, to understand exactly what happened. If you’re open to it, we’d like to offer you a dedicated call with our Solutions Team to: -Audit your current configuration -Check pixel activity and event flow -Review what changes were made -Identify what may have caused the performance impact -Help restore everything properly Of course, we completely understand if you’re hesitant after this experience. But if you’re willing to give us the chance, we would truly like to make this right and fix everything together with you. Please feel free to reply directly to the email we’ve sent you, and we’ll prioritize this immediately. Again, we’re sincerely sorry for the impact this has had on your business. We genuinely hope we can turn this around for you. With respect, The wetracked.io Team

Solid upgrade for data tracking

Wetracked has been a solid upgrade for my tracking setup. Setup was quick, attribution feels accurate, and it’s been reliable even on busy days. A few small UX improvements would make it perfect, but overall it’s definitely worth using.

I can recommend WeTracked for everyone using Meta ads

I’m very satisfied with WeTracked and how seamlessly it works with Meta’s tracking. The setup was quick, the interface is clean, and the insights I’m getting are more accurate than before. it tracks over 90% of all orders. It updates in real time, and I feel more in control of stats. I highly recommend it for evryone that want to track more accurate on Meta!

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