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Written by the business, not verified by us.Window Nation (windownation.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company, highlighting smooth projects and beautiful results. Consumers frequently emphasize that the installation crews are exceptionally courteous, highly efficient, respectful of private properties, and thorough when cleaning up all working areas. Additionally, buyers appreciate the knowledgeable sales personnel who provide detailed explanations, answer questions patiently, and guide them smoothly through the entire process. Some reviewers were not happy with the customer service, pointing out frustrating instances where phone calls and voicemails were left completely unreturned. A few other people also felt that certain installation aspects required additional attention, mentioning minor structural gaps or delays in resolving specific repair issues.
Auto-generated from all reviews of this business. For reference only.Great company. Efficient. Good team work. Windows look spectacular and are so easy to open and clean.
We're so happy to hear you appreciate our efficient teamwork and love how spectacular and easy to clean your new windows are!
We are so delighted to hear that you experienced great service and appreciated our wonderful team. Thank you for sharing your positive feedback!
Did a awesome job very well knowledge in the business I would refer them to do anybody’s windows…
We're so glad to hear that you had such a positive experience with our team! It's wonderful to know you found us knowledgeable and would recommend us.
We're so happy to hear our technician provided you with such a polite and kind experience. We truly appreciate your positive feedback.
I am extremely disappointed with my experience with Window Nation. I had a representative come to my home to provide a quote for 8 windows. After the appointment, I decided to take a few days to do my due diligence and gather a couple of additional quotes before making a decision. Three days later, I received an email from the Sales Manager, Richard Hansen, with a revised quote. Surprisingly, the new price was significantly lower than the original quote, but it was for 11 windows instead of the 8 I actually needed. Since the pricing was much more competitive, I reached back out and simply asked for the same pricing to be adjusted for the 8 windows I wanted to purchase. Richard responded that the lower price had been sent in error due to a “system glitch” and that Window Nation would not honor it. Mistakes can happen, but what was most disappointing was the company’s unwillingness to stand behind the quote they sent or make any effort to find a reasonable solution. As a customer who was genuinely interested in moving forward, it left me feeling that the pricing was inconsistent and that customer satisfaction wasn’t a priority. I expected better communication and better customer service from a company of this size. Unfortunately, this experience has caused me to take my business elsewhere.
We appreciate you sharing your experience and feedback with us. We understand your frustration regarding the inconsistency in pricing and the subsequent communication. We are reviewing our internal processes to prevent such errors and ensure clarity in our quotes. We value your interest in our services and are truly sorry that we could not meet your expectations on this occasion.
Great presentation at point of sale, good follow up throughout the association approval process, installers were professional, experienced, knowledgeable, and efficient.
We're thrilled to hear about your positive experience, from the initial presentation and approval process to the professional and efficient installation. Thank you for sharing your feedback!
The installers and project supervisor were great.
We're so glad to hear that our installers and project supervisor provided you with such a positive experience! We truly appreciate your kind words.
Did exactly what we wanted in a timely fashion. Very happy with the outcome.
We are so pleased to hear that we were able to meet your expectations and deliver such a positive outcome. Thank you for your kind words!
Awesome windows that are easy to clean. Installation was expert. Very satisfied
We are so happy to hear you are satisfied with your new windows and their easy-to-clean features! It's wonderful to know our installation team provided an expert experience.
Communication was great. Always knew the next step. Men Arrived on time at 8 and completed the job at 4. Did a great job of installing 5 windows and sliding glass door and thorough at cleaning up the mess. So far, we love the windows.
We're delighted to hear about your positive experience with our team! It's wonderful to know that our communication was clear and that the installation of your windows and sliding glass door was completed efficiently and with a thorough cleanup. We appreciate your kind words.
The crew can't in and installed 13 windows in about 6 hours. They cleaned up very well.
We're so glad to hear our team provided such efficient service and left your home tidy. Thank you for your kind words!
They do the job very well. My criticism is with usual pressure tactics that are used to close the deal but maybe that is too much to expect.
We're glad to hear we met your expectations regarding the service provided. We appreciate your feedback regarding our sales approach and will certainly review our practices.
Today’s experience with Peter Farrell was seamless! The presentation was extremely thorough and exceeded all of our expectations, making the process of choosing styles and enhancements for our windows go smoothly. We are extremely excited to have our windows installed by Window Nation!
We are so pleased to hear that your experience was seamless and that our presentation exceeded your expectations! It's wonderful that the process of choosing your window styles and enhancements was smooth. We're excited for your upcoming installation!
It's now July and still have not received my refund guess I need to contact my lawyer and channel 2 news team to do a story on Windows Nation on why they have not sent my refund after waiting 3 months
We sincerely regret the extended delay in processing your refund. We understand your frustration and are actively looking into this matter to ensure a swift resolution for you.
What a great team and the coordination on completing the job in one day was great. They added 10 windows with no problem and they were very professional. Cleaned up when they finished and left the house the way they found it except I now have new windows!
We're thrilled to hear about your excellent experience with our team and the efficient, professional installation of your 10 new windows! It's wonderful to know that everything was completed to your satisfaction, and we appreciate you highlighting our crew's care for your home.
We are so happy to hear that you had a positive experience with our service and found our staff to be knowledgeable. Thank you for your kind words!
The windows made my house look so good.And when I close them , you couldn't hear anything from outside. Installers were awesome.They were quick.They were clean and they worked well together.
We're so happy to hear your new windows have enhanced the look of your home and are providing excellent sound insulation! It's wonderful that our installation team was quick, clean, and worked well together.
Good product, excellent installation. Offer strong warranties but utilize high-pressure, in-home sales models with fluctuating prices.
We're glad you appreciate our product and installation. We understand your concerns about our sales model and pricing. We are always working to improve our customer experience.
We're so glad to hear our team's knowledge about windows was helpful to you! We appreciate your kind words.
These guys are true professionals! Did an amazing job with my window replacement. The new windows they installed look beautiful, and my home is quieter and cooler already!
We're so pleased to hear you're happy with your new window replacement! It's wonderful to know your home is quieter and cooler, and that you appreciate the beautiful new look.
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