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Written by the business, not verified by us.Window Nation (windownation.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
Reviewers overwhelmingly had a great experience with this company, highlighting smooth projects and beautiful results. Consumers frequently emphasize that the installation crews are exceptionally courteous, highly efficient, respectful of private properties, and thorough when cleaning up all working areas. Additionally, buyers appreciate the knowledgeable sales personnel who provide detailed explanations, answer questions patiently, and guide them smoothly through the entire process. Some reviewers were not happy with the customer service, pointing out frustrating instances where phone calls and voicemails were left completely unreturned. A few other people also felt that certain installation aspects required additional attention, mentioning minor structural gaps or delays in resolving specific repair issues.
Auto-generated from all reviews of this business. For reference only.Great Service from Start to Finish! Everyone involved with this project was a Pro!
We're so glad to hear that you had such a positive experience with our team from start to finish! Thank you for your kind words.
The initial presentation was good. The windows seem to be solid.
We're glad to hear that our initial presentation met your expectations and that the windows appear solid. We appreciate your feedback.
The windows are beautiful and the installation was completed without incident. The installation team failed to remove the stickers/labels from each of the 17 windows, however. And the labels are not easily removed, which means I have a difficult task ahead of me to remove them or to pay someone to remove them. Communication with WN representatives prior to my HOA approving the project was pretty good. It has been anything but that since then, however. I was promised $100 Visa gift card if I scheduled my consultation to be held within 48 hours of my initial call to the company. I held up my end of the bargain, but WN has yet to issue the gift card to me or even respond to my inquiries about it. My next-door neighbor had approximately the same number and type of windows installed by WN a few months ago. She paid over $8,000 less than I paid. She pushed back on the original proposed contract price and was offered a much lower price for the same windows. Shame on me, I guess, for not knowing the contract price that I was given was actually negotiable. Also, I do not believe that the “buy four windows, get four windows free” special was applied to my contract. Things moved so quickly with the whole process that I did not realize it at the time of signing my contract. I will never do business with WN again, as they seem to have questionable and deceptive business practices.
We appreciate you taking the time to share your detailed feedback with us. We are genuinely concerned to learn about the issues you've encountered, particularly regarding the unremoved window labels and the difficulties you're facing in their removal. We understand how frustrating it must be to have this additional task after an installation. We also acknowledge your disappointment with the communication post-HOA approval and the unfulfilled gift card promise. We recognize that this has led to a less than ideal experience. Furthermore, we take your concerns about pricing discrepancies and the application of promotional offers very seriously. We are reviewing your project details to understand why these issues occurred and to ensure that our processes are consistently applied and transparent. We are committed to addressing these points and improving our services.
I have email text and phone and I still have not received any response I have lots of problems with my install
We are truly sorry to hear about the difficulties you're experiencing with your installation and the lack of response. We understand your frustration when you haven't received a reply through multiple channels. We are actively looking into why your messages went unanswered and will ensure your installation problems are addressed promptly.
We're glad to hear about the quick installation and the quality of the finished product. Thank you for your positive feedback.
We're truly happy to hear you had such a positive experience with us and recommend our services. Thank you for your kind words!
Great job! The team was efficient and respectful and answered all questions. Definitely would recommend them.
We're so glad to hear that our team was efficient and respectful during their service. We appreciate you highlighting that all of your questions were answered and that you would recommend us.
Very good salesperson!! Brief and thorough! Installers worked very hard in 100degree heat! Also very polite! Overall a very good experience!! Thank you all for my beautiful windows!! 👍
We're so happy to hear you had a very good experience with us! It's wonderful that our salesperson was brief and thorough, and that our installers worked so hard and were polite, even in the heat. We're thrilled you love your beautiful new windows!
Everythig was great from salesman Lou to installers.Left property neat and clean. Would recommend company highly
We're so happy to hear that your experience with us was great from start to finish! We appreciate you recommending our company so highly.
We're so glad to hear you found our team friendly and respectful. Your kind words truly mean a lot to us!
Window Nation was very professional in replacing our kitchen windows. Done very timely and installedin one afternoon. Very nice!
We're so pleased to hear about your positive experience with your new kitchen windows! It's wonderful to know that our team was professional and efficient, completing the installation in just one afternoon.
Avoid at all cost, The salesman David Roberts arrived earlier in the day the first time and i informed him that i will need to reschedule the appointment. The saleman than showed up pounding on my door after 9pm uninvited. First words out of his mouth can I at least give your a damn quote ! After knowing what I know now about quality windows and actually educated, theirs only one window that you actually get what you paid for and that’s UNIVERSAL WINDOWS DIRECT UniShield. If you don’t believe me then educate yourself on what the NFRC P-1 chamber proved. Simply put I went with Universal Windows Direct and their exclusive Unishield Window. Also the next day I got an email from the manager Richard Hansen at window nation saying how he’s happy to hear I had a great appointment with their rep yesterday, and sent a blind quote completely irrelevant to the scope of work I wanted done. Ya being cussed at door pounding uninvited at 9pm… great appointment right !
We are truly concerned to learn about the unsettling experience you described. We want to assure you that this behavior does not align with our standards for customer interaction. We are actively reviewing the details of your appointment and the subsequent email to understand what transpired and to prevent similar situations in the future. We appreciate you bringing this to our attention, as your feedback is invaluable in helping us improve our service and ensure a respectful and professional experience for all our potential customers.
We're so glad to hear that our service was prompt, polite, and thorough for you. We truly appreciate your kind words.
Great team they were fast clean and awesome
We're so happy to hear you had such a positive experience with our team! We always strive to be fast, clean, and awesome for our customers.
We're so glad to hear you found the process easy and professional. Thank you for your wonderful feedback!
Great product, great salesperson, great installation!
We are so happy to hear that you had such a positive experience with our product, salesperson, and installation team! We truly appreciate your kind words.
Everything went well , looks very good the guys clean up great outstanding job 👏 👍 .
We are so pleased to hear that everything went well and that our team did such an outstanding job, including a great clean-up! Thank you for your wonderful feedback.
I am very pleased with my new entry door. The installers were very professional and neat.
We're so pleased to hear you are happy with your new entry door! It's wonderful to know our installers were professional and neat. Thank you for your positive feedback.
BUYER BEWARE: I have mixed feelings about Window Nation. I had 14 windows installed in 2023 - the process, cost and installation was excellent, roughly $900/window installed. I referred countless friends because the experience was flawless. Fast forward to 2026 and this has been a NIGHTMARE. I paid over $27,000 dollars for 7 windows & 3 doors installed. I'm left with crappy paint jobs, scrapes on window sills, caulking left on my new bath tub, pieces of wood chunked out and I still had to go to Home Depot (on 2 separate occasions)to buy door knobs (leaving me with 3 different keys just to get in my house from one door...). I called my sales rep, Kyle Scheiwe, who has yet to return my call or email. I WOULD NOT RECOMMENDATION WINDOW NATION
Cyrena, we are sorry to hear about your experience. The issues you've described — scrapes, caulking, missing door knobs — are not acceptable, and we want to make this right. Please call us at (404) 282-3616.
We’re hoping to love the windows But we purchased April 6 and we are still waiting for installation. Finally given a date of 7/7. They didn’t come. Can’t get a call returned
We apologize for the significant delay and lack of communication regarding your window installation. We understand your frustration and are actively looking into this matter to ensure we resolve it promptly.
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