Window Nation (windownation.com) has a 4.1 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Construction & Manufacturing and its reputation is good. 77% of reviews are 4 stars or higher and 14% are 1 star; The business has replied to 97% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-09-05.
What reviewers say
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Reviewers overwhelmingly had a great experience with this company, highlighting smooth projects and beautiful results. Consumers frequently emphasize that the installation crews are exceptionally courteous, highly efficient, respectful of private properties, and thorough when cleaning up all working areas. Additionally, buyers appreciate the knowledgeable sales personnel who provide detailed explanations, answer questions patiently, and guide them smoothly through the entire process.
Some reviewers were not happy with the customer service, pointing out frustrating instances where phone calls and voicemails were left completely unreturned. A few other people also felt that certain installation aspects required additional attention, mentioning minor structural gaps or delays in resolving specific repair issues.
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I have had bad experiences with other contractors who did not do as they said. For instance, not showing up on time or not showing up at all.
I really appreciated that Window Nation employees were thoughtful and considerate of my time by showing up and on time to complete my project. The technicians were polite, pleasant and willing to please.
Reply from Window Nation2026-07-10
We truly appreciate you sharing your positive experience with us. We understand how frustrating it can be to deal with unreliable contractors, and we're so pleased our team demonstrated their commitment to punctuality and professionalism. It's wonderful to know our technicians were polite and willing to please. Thank you for your kind words!
I called window nation for a quote. The guy came out. He was a real nice guy. He gave me a quote and I told him I just was getting quotes for other places too. So the next day I get an email from window nation saying the Windows $800 more than what the guy quoted me because I didn’t sign with the guy right there and right and then water rip off
Reply from Window Nation2026-07-10
We appreciate you sharing your experience with us. We understand your frustration regarding the quote adjustment and the impact it had on your decision. We are reviewing our quoting process to ensure clarity and consistency for all our customers.
Had them installed and can’t get a response back on concerns I have
Reply from Window Nation2026-07-10
We are sorry to hear about the difficulty you've experienced getting a response to your concerns after installation. We understand how frustrating this must be, and we want to assure you that we are taking your feedback seriously. We are reviewing our communication processes to ensure this does not happen again.
Good quality windows, hard working friendly installers,decent clean up
Reply from Window Nation2026-07-08
We're so pleased to hear you're happy with the quality of your new windows and the hard work of our friendly installers. It's great to know the clean-up was decent too!
Every interaction beginning with my initial visit with Jesse Lakits including the measure technician and installation was a 5 star experience. I will definitely recommend Window Nation to all of my family and friends!
Reply from Window Nation2026-07-08
We are so thrilled to hear that your entire experience, from the initial visit through to the installation, was exceptional. It's wonderful to know that you'll be recommending us to your family and friends!
High pressure salesman. Even used the "I'll have to call my boss to get you this discount." They'll install the window, but they won't paint the trim they put on, so you gotta pay someone else to do that. No attention to detail during installation. J channels cut at 90 degree angles, make it look cheap. Siding they cut is loose and will probably get rain water behind it. Daughter used Renewal by Anderson, and they did everything, including painting and it looks better then mine.
Reply from Window Nation2026-07-08
We appreciate you taking the time to share your detailed feedback. We are concerned to hear about your experience with our sales approach and the installation quality, particularly regarding the trim, J-channels, and siding. We are committed to ensuring our customers are satisfied with our work and will be reviewing these points internally to improve our processes and training.
We were mislead in the sales presentation. First the pressure to make an immediate decision. Also the misleading sales presentation: the one finger window lift is not a real thing, we were told that a crew of window nation employees would be on a one day job, we got one ( very hard working) man and his sons that were not WN employees, he was a subcontractor, it was then a 2 day job. The home office and the sales rep, did not return our calls although the sales rep said he would be “our person” start to finish and follow up. Other than random surveys we have not heard from a person. Lastly we have some damage to our siding where a ladder, without the covered attachment , was put against the second story of our home. We would like to hear from WN regarding these issues.
Reply from Window Nation2026-07-10
We sincerely apologize that your experience did not meet your expectations. We regret to hear about the discrepancies in the sales presentation, the issues with the installation crew, and the difficulty you encountered reaching our team. We are also very concerned about the reported damage to your siding. We are taking your feedback seriously and will review these matters to improve our service.
I like the installation and measurement people. However, the sales people were terrible. Never once did I speak to anyone on the phone, only emails. And several weeks after telling me that they could do something (replacing unique windows), they then later told me that they couldn't.
Reply from Window Nation2026-07-08
We appreciate your feedback regarding your experience with our sales team and the communication challenges you encountered. We are reviewing our processes to ensure clearer communication about project feasibility.
The windows were installed efficiently and carefully. The workmen meticulously cleaned up the rooms in which they worked and outside of our home. We are very pleased with our new windows.
Reply from Window Nation2026-07-08
We're so pleased to hear you're happy with your new windows! It's wonderful that our team installed them efficiently and carefully, and that they meticulously cleaned up afterward.
Experienced men and they knew how to get their work done
The men were very fast and knew what was needed to be done and did it. They replaced all my windows in my house they looked great once they were put in.
Reply from Window Nation2026-07-08
We're so pleased to hear that our team was efficient and skilled in replacing all the windows in your home. It's wonderful to know you're happy with how they look!
Work was done on time. Installers were professional and showed care for my home and they cleaned up both inside and outside where the windows were installed.
Reply from Window Nation2026-07-08
We're so glad to hear our team provided professional service and took great care of your home during the installation. Thank you for your wonderful feedback!
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