WOWFARE main goal is to offer you the most convenient and discount flights deal! Our travel experts help guide our customers through the thousands of travel opportunities they have by narrowing them down to specific options that best suit them and then offering an expert market analysis and recommendations. Our mission is making travel planning a breeze in every way imaginable.Book A FlightAbout UsContact UsFAQs
WowFare (wowfare.com) has a 4.8 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Travel & Vacation and its reputation is excellent. Praise is nearly unanimous, with 97% rating it 4 stars or higher; The business has replied to 86% of negative reviews; 42 of them were added in the last 12 months. Last updated 2026-08-12.
Dear Ashish, Hello, Thank you for your kind feedback! We’re really glad to hear you were happy with the service. Your support means a lot to us. If there’s anything else we can assist you with, please don’t hesitate to reach out, we’re always here to help. Warm regards Wowfare Team
⭐⭐⭐⭐⭐ Excellent Service from Ade A. at WowFare I had an outstanding experience working with Ade A. from WowFare. From the very beginning, Ade was patient, professional, and incredibly helpful. He took the time to understand exactly what I needed, explained every option clearly, and made sure I got the best possible itinerary for my trip. What really stood out was his honesty, communication, and attention to detail. Ade followed up, double‑checked everything, and made the whole booking process smooth and stress‑free. It’s rare to find an agent who genuinely cares about the customer, but Ade absolutely does. I’m very satisfied with the service I received and truly appreciate his effort. Highly recommended — thank you, Ade!
Dear Yoram, Thank you for the wonderful feedback! We’re thrilled to hear about your great experience with Ade A. We truly appreciate your recommendation and look forward to assisting you again! Warm regards, Wowfare Team.
I must admit I was nervous and apprehensive about the whole process. I actually researched WOWFARE, Looked up Trustpilot and read reviews and was convinced that they were Legitimate. Also, the more I interacted with Ade; the more I became comfortable. Ade was patient with me, very professional and kept an even tone all throughout the process. Thank you Ade for your understanding heart! You are amazing!
Dear Alberta, Thank you so much for taking the time to share this wonderful feedback! We truly understand how booking travel can feel nerve-racking, and we’re really glad your experience with us especially with Ade. Ade’s patience, professionalism, and calm approach are exactly the qualities we value, and your kind words perfectly reflect the care he brings to every customer interaction. We look forward to assisting you again in the future! Warm regards, Wowfare Team
My agent,Femmy, answered my requests promptly and thoroughly and managed to book me a perfectly scheduled flight at an excellent discount! Thanks so much!
Dear George, Thank you so much for sharing your feedback! We’re delighted to hear that Femmy responded promptly and thoroughly, and that he was able to secure a perfectly scheduled flight for you at an excellent discount. We’re grateful for the opportunity to assist with your travel plans and look forward to helping you again in the future. Safe travels and thank you for choosing us! Warm regards, Wowfare Team
I’m a returning customer and I want to say that your staff Femmy has been awesome. His customer service ethics is simply phenomenal.
Dear Emma, Thank you so much for being a returning customer and for sharing such wonderful feedback! We’re thrilled to hear that Femmy continues to provide you with phenomenal service and that his customer service ethics truly stood out. We look forward to assisting you again and making every future booking just as smooth and positive. Warm regards, Wowfare Team
Dele was nothing short of amazing. He walked me through everything I needed to do. He got me the best fare. He was so good to work with. I will definitely use his services again. Thank you, LInda
Dear Linda, Thank you for taking the time to share your wonderful feedback. We’re thrilled to hear that Dele provided such an amazing experience and took the time to guide you through every step of the process. It’s great to know he was able to secure the best fare and make everything smooth and easy for you. We truly appreciate your trust and we look forward to assisting you again in the future. Warm regards, Wowfare Team
Customer service was outstanding, Eve is extremely polite, and refreshingly pleasant, easy to talk with, Regularly updating fare prices upon request, just a delight communicating with someone that cares about the customer.
Dear Lisakk, Thank you for sharing your positive feedback. We’re delighted to hear that Eve provided outstanding customer service and made your experience so pleasant. Her politeness, clear communication, and dedication to keeping you updated on fare prices truly reflect our commitment to caring for our customers. We sincerely appreciate your kind words and look forward to assisting you again with your future travel needs. Warm regards, Wowfare Team
Greetings! Thank you for your kind feedback! We truly appreciate you taking the time to recognize Amber’s professionalism. We look forward to assisting you again with your future travel needs. Warm regards, Wowfare Team
WowFare makes booking flights and travel deals feel surprisingly easy. The platform is user-friendly, and I appreciated how quickly I could compare options. It’s a solid choice for anyone hunting for convenient travel planning.
Dear Beheo, We’re delighted to hear that you found our platform user-friendly and that comparing flight options was quick and easy for you. Making travel planning convenient and stress-free is exactly what we aim for, and your feedback reassures us that we’re on the right track. We look forward to helping you with your future travel plans! Warm regards, Wowfare Team
Wowfare- wow like your name. To be honest, If there was a 0 to rate this company, I will be more than happy to rate them with that. I was suppose to have travelled on the 11th of November 2025 to go to Botswana for my brother's funeral. My flight was from Edmonton Alberta leaving at 3:55pm and iwas 3 hours early at the airport. When I arrived at the airport, I was told I could not go through Paris because of my passport, I needed a visa. Ok, since we were early we called Wowfare and told them this is the situation and if they can fix it. They immediately said "no problem" we can fix it and you can leave with the same flight. We went back to the KLM desk to find out if they have the new ticket that was now skipping France going straight from Amsterdam to JHB and then GBE. Klm representative could not find the ticket ,wowfare insisted that the ticket was there. We waited and my flight left without me. Remember , I was going for a funeral. Wowfare said to us to wait for a bit and see what they can do for us for that night. We waited at the airport and no one came back to us to tell us what was happening. I called Wowfare because it was getting late and they were no flights showing on the screen to Amsterdam. Wowfare told me to go home and they will sort this problem and I will travel the next day. The next day , no one calls, I called they told me , you will be leaving tomorrow and you will catch the funeral for your brother on time. Oh wowfare, they made me wait until the next day.- it was already late for me to travel and be at the funeral for my brother. I got an email later from wowfare telling me that my ticket was a no show. Oh wow, a no show? I was surprised. Few days later I call and I talked to a guy called Doug and he wanted me to provide a death certificate for my brother and a relationship certificate. I did provide a death certificate and a relationship certificate my brother is dead and there was nothing like that from his wife.one of the supervisors said, ok fine , Wowfare will give you a voucher, I said fine. The next thing he changes and said you need to give me dates of your next travel. Oh wow, wowfare. I give him the date,he comes back to me and said I need to pay $100+ to book the tickets he had found me. Oh wow, wowfare. This company is unprofessional, the staff were so rude.We took this matter to KLm and we have a case # and KLM is surprised of this kind of behavior from their agent( wowfare) We have all proof and communications and the KLM staff that helped us at the airport can attest that I came 3 hours early and wowfare kept on telling KLM representative that the ticket is ready over the phone at the airport.Good luck wowfare.
Dear Steve, Thank you for taking the time to share your feedback regarding your recent booking experience. We truly understand how stressful and frustrating this situation has been for you, especially given the circumstances surrounding your travel, and we sincerely empathize with your loss. After a thorough review of your case, our findings confirm that the airline classified the booking as a No Show due to issues related to the required travel documents. This information was also explained and clarified during your previous contact with our team. As a travel agency, we would like to respectfully clarify that we do not provide visa or passport assistance, as it remains the passenger’s responsibility to ensure all required travel documents are complete, valid, and in compliance with airline and immigration regulations prior to travel. We also acknowledge that your travel was for a funeral, and in light of this, our team made every effort to accommodate your request. As required by the airline, supporting documents were requested and reviewed. We provided you with available travel options, including a clear breakdown of the applicable fees, which were acknowledged and agreed upon before proceeding. Based on our records, the exchange was successfully processed in accordance with the agreed terms, and an email confirmation reflecting the new travel date was sent to you once the change was completed. We understand that this outcome may not have been what you hoped for, and we truly regret the inconvenience and distress this situation has caused. Please know that our team acted in good faith and in full compliance with airline policies while doing our best to assist you during a very difficult time. If you have any further questions or require additional clarification, we remain available to assist you. Sincerely, Wowfare Team
Grace help me find my flight she was very knowledgeable and very nice and very patient I appreciate her and I will be booking with her again..
Dear Marcus, Thank you so much for sharing your wonderful feedback! We’re delighted to hear that Grace was able to assist you in finding your flight. We truly value your trust in us, and we look forward to welcoming you back and assisting you with your future bookings. If there’s anything more we can help you with, please don’t hesitate to reach out. Warm regards, Wowfare Team
The Peace did well, she is a good representative.
Dear Ayobamie, Thank you so much for taking the time to share your feedback. We’re delighted to hear that Peace did well and that you found her to be a great representative. Your positive experience means a lot to us, and we look forward to assisting you again in the future. Warm regards, Wowfare Team
Great customer service. Oliver was very paticnce and kind and explained details in a very professional manner.
Greetings! Thank you for sharing your wonderful feedback. We’re very pleased to hear that you received great customer service from Oliver. Your kind words about his patience, kindness, and professional explanations are truly appreciated. We will make sure he is recognized for his excellent support. Thank you once again for your trust, and we look forward to assisting you with your future travel needs. Warm regards, Wowfare Team
Wale was very helpful and when beyond and above in making sure I got a good rate. It's was a great experience. I can't wait to tell other people about my wonderful experience . Thank you for a fantastic experience.
Greetings! Thank you so much for your wonderful feedback! We’re delighted to hear that Wale was very helpful and went above and beyond to ensure you received a great rate. It’s truly rewarding to know that you had such a fantastic experience with us. Your kind words and willingness to share your experience with others mean a lot. We appreciate your trust and support, and we look forward to assisting you again on your future travel plans. Warm regards, Wowfare Team Warm regards,
The representative was courteous, polite, and respectful. He handled my concern with understanding and a personal touch.
Dear Eda, Thank you so much for your kind feedback. We’re delighted to hear that our representative was courteous, polite, and respectful, and that he was able to address your concerns with understanding and a personal touch. Providing this level of care is very important to us, and it’s wonderful to know we met your expectations. If there’s anything more we can assist you with, please feel free to reach out anytime. Warm regards, Wowfare Team
Wowfare needs to provide a valid ticket for travel, and when mistakes are made, they should fix them with a re-booked flight(s). The ticket provided by this agency required immigration at an airport where the passenger could not enter the country without a visa and no visa or other passport is held. On the day of travel hours before departure KLM provided us the knowledge of an alternate flight from that airport that would have avoided the issue, but Wowfare did not re-book it adequately nor in time for the passenger to board the flight. The trip was not booked for a vacation or any kind of leisure, but for a funeral. There was enough time to rebook the entire trip and KLM offered up many options to make it on time to the destination, but Wowfare, again, did not make the booking. After spending five hours until 11 pm at the airport waiting for an alternate flight, Wowfare told us we should go home and that someone would call us in the morning. So we left the airport as it was soon to close for the night. In the morning, no one called. So, I called to follow up, but got no alternate flight booking and was told again that the options they were exploring required airline approval. At that point, they had been seeking airline approval for 16 hours. KLM customer service has told us today that they do not require travel agencies to request approval for changes to bookings. During this process we contacted KLM customer service on two occasions whose agents gave us alternate flights to get to the destination on time for the funeral. However, Wowfare continued to claim that those would require airline approval. Now that the time has passed for the passenger to arrive in time for the funeral we requested a refund on the basis that the ticket was not provided.
Dear Steve, Thank you for reaching out and sharing your feedback regarding your recent travel experience. We understand how important your trip was and truly regret the inconvenience you encountered. After thoroughly reviewing the case, our findings confirm that the airline classified the booking as a No Show due to issues with the required travel documents. This matter was also clarified during your previous contact with our team. As a travel agency, please note that we do not provide visa or passport assistance, as it is the passenger’s responsibility to ensure all necessary travel documents are complete and valid before travel. In accordance with the fare rules of your ticket, the booking is non-refundable in situations involving incomplete or invalid travel documents. Despite this, we made every effort to explore alternative solutions, including offering other flight options to assist you. At this stage, we have reached out and requested additional supporting documents based on your claim. Once we receive the necessary documentation from you, we will proceed to resubmit the refund request to the airline for further review. We appreciate your cooperation and patience throughout this process. Should you have any questions or need any clarification, please feel free to contact us anytime. Warm regards, Wowfare Team
Peace was very diligent and worked hard to find us good flights. The only trouble was a form that wouldn't let me put in an entry item, so we had to start the process over again.
Dear Sharron, Thank you for your feedback! We’re happy to hear that Peace provided diligent service and worked hard to find the best flight options for you. Your comments help us improve our process, and we’re glad Peace was able to assist you through it. We look forward to serving you again on your next trip! Warm regards, Wowfare Team
Thank you to team Wow fare and Kingsley for the exceptional service delivery via Toronto to Lagos and it’s a round trip. I will come again. Please reach me for the December booking so we can get another good deal. I will ask my friends to come on board. Thank you
Greetings! Thank you so much for your wonderful feedback! We truly appreciate your trust in our service and are grateful for your intention to return and even recommend us to your friends. Your support means a lot. We look forward to serving you again soon! Warm regards, Wowfare Team
I was very nervous about purchasing my ticket through a travel agency especially after the terrible experience I had last year but I felt at ease with Tamaya. He went above and beyond for me. Thank you.
Dear Jaime, Thank you so much for sharing your experience! We’re delighted to hear that Tamaya was able to ease your concerns and provide you with great customer service. It’s wonderful to know that he went above and beyond to assist you and restore your confidence in booking with us. We truly appreciate your trust and look forward to helping you again with your future travel plans! Warm regards, Wowfare Team
He's very nice
Dear Hope, Thank you for sharing your feedback! We’re pleased to hear that you had a positive experience and that our agent was able to assist you kindly and professionally. Your satisfaction is very important to us. We truly appreciate your support and look forward to helping you again with your future travel plans. Warm regards, Wowfare Team
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