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Electronics & Technology

WPS Office

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524 reviews

3.1524 reviews
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About WPS Office

Data updated
Website
wps.com
Category
Electronics & Technology
Location
Singapore
Status
Unclaimed
Last 12 months
131 reviews
Replies to negative
9% (20/224)
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About this business

WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.

Written by the business, not verified by us.

Is WPS Office legit?

WPS Office (wps.com) has a 3.1 out of 5 rating on OK.one, based on 524 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 38% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.

What reviewers say

AI generated

Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable. Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.

Auto-generated from all reviews of this business. For reference only.

What people say

NOT WHAT IT USED TO BE

NOT WHAT IT USED TO BE! Used this for years and it was perfect. Then the advertising got more frequent to the point of being intrusive and aggravating. Then they made you sing up for an account. Now they have disabled lots of features unless you take a paid version. I'm not a business or professional so the free version was great for occasional use. Not any more. I will be changing to an alternative, perhaps Libre Office? So sad when they hook you for free then later take the gift back.

Invasive & potentially unsafe

When you install the app, it automatically becomes the default application to open most document types (PDF/PNG etc). Sure, if you are a person who doesn't use the computer often then an all in one suite WPS offers might be fine but not when you have other applications or like the default Windows photo viewer. Tried graphing in their sheets application, it's very pushy to getting you to pay for it by showing a list of all graphs and only 1 is free and the rest is paid for. With a very vague and potentially dangerous privacy policy of: We may, at our own discretion, collect, use, process, transfer or disclose Non-Personal Data for other purposes as well. I am no lawyer but that says they can do whatever they want at any time or give it to anyone. They also have AI features so it looks like they want to train AI on documents you write. I was looking at alternatives to Microsoft Office, have yet to find one. Going with Office 365 seems like the safer choice compared to WPS

Daylight Robbers

The Level of disappointment cannot be recorded at this point, They offered a 3 day Trial with a monthly based payment on it, I tried it out because I needed to sign a Document and WPS was an App that was already installed in my Phone.On the 4th day they Swiped out of my Paypal Account €40.99 for a Years worth of Subcription without even sending me an email to ask if I was interested in using their Services or what payment terms I was Comfortable with. Who are they to decide what my budget is and if I can or cannot afford it.? The False advertise monthly payments and then they just take a Years worth of Subcription is ridiculous, once you Contact them the Automated reply comes through telling you to email their "feedback" email Add and they will look into the matter but in all honesty they do not even check your emails. In my Opinion this is daylight robbery and there are probably better Apps you can use to Sign documents and do whatever Office work you need to be done. DO NOT TRUST THIS WEBSITE AND DO NOT PUT ANY CREDIT CARD INFORMATION. Check Reviews of other people who have been robbed even after they Cancel the subscription and you will save yourself the time to beg for your refund back, which you probably won't get.

Use the software, but do not upgrade it

The software itself is fine, so fine indeed that I wanted to upgrade it to premium, so on 17 March 2024 I paid for a one-year renewable premium subscription. However, it has never been upgraded. I wrote three times to the Customer service: the first time they asked me for my payment details, then they simply disappeared and have never even bothered to reply anymore.

Unistall it, and your adobe reader gone too

I'm pretty sure that I uninstall WPS from the local folder. The thing I don't get is, why my Acrobat Reader suddenly is not on my pc anymore too? Now, I need to download an Acrobat PDF reader for my works, but it takes too long, 'cause I'm out and using my Internet's phone. I have to work, and I'm glad that your team can fix this bug for the other clients that are going to try your application without issues like this. And also is full of spam

Huge, doesn't uninstall, and installs almost to your kernel.

Tried to uninstall it and it kept itself hidden safely in File Explorer, not uninstalling. Has a lot of spam, too. Had to use the trial version of Revo Uninstaller Pro, it removed about 10,000 registry keys, gigabytes of space, and a ton of files, ALL related to WPS. So many files were removed that I thought Revo overshot and ruined the computer, but after reviewing the files and registry keys it turned out that Revo was correct. WPS really did infiltrate the system that much. This is horribly creepy and unsettling software. These types of installers should be illegal. I would rather use notepad.

2024 Updates make WPS unusable

Until 2023 I was a very satisfied user of WPS Office. Since recent updates, however, the free suite has become unusable. Even old versions of WPS that I reinstalled and have attempted to prevent from updating are now not allowing input of new info (to spreadsheet) or saving (of spreadsheets, documents). Have now tried to remove all traces of WPS from my Win10 system, and am using LibreOffice.

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