WPS Office is a lightweight, feature-rich comprehensive office suite with high compatibility. As a handy and professional office software, WPS Office allows you to edit files in Writer, Presentation, Spreadsheet, and PDF to improve your work efficiency. WPS Office is available on multiple platforms, including Windows, macOS, Linux, Android, and iOS. You can work anytime and anywhere on your mobile phone or computer. Work-study-life balance is no longer a far-fetched dream but at your fingertips.
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Is WPS Office legit?
WPS Office (wps.com) has a 3.1 out of 5 rating on OK.one, based on 524 user reviews collected here. It is listed under Electronics & Technology and its reputation is mixed. Opinions are polarized: 53% rate it 4 stars or higher while 38% give 1 star; The business has replied to 9% of negative reviews; Reviews mostly discuss User experience, App, Product. Last updated 2026-10-24.
What reviewers say
AI generated
Most reviewers were let down by their experience overall. Consumers expressed deep dissatisfaction because unexpected subscription fees, sudden paywalls, and updates caused issues with file access. Reviewers also noted that the application overrides default settings, changes icons, and installs itself without clear notice. Many people experienced severe issues with customer support and found the overall software behavior intrusive and unacceptable.
Some people were satisfied with the application, mentioning it is easy to use, helps format documents well, and serves as a practical tool. Others pointed out that the software worked well for free over long periods without any unexpected payment demands.
Auto-generated from all reviews of this business. For reference only.
I have zero trust as to their introduction offer that invokes an auto renew cancellation is impossible. All I recieve from them is a wall of noreply email addresses
Danger Danger !!!! This is a quasi-criminal enterprise funnel designed to make it as difficult as possible to cancel the free trial period that only offers "no reply email addresses" to those who wish to cancel after "promising" help with cancelation on their site and citing complicated conflicted warnings about requiring deletion of all WPS office files and then warning about the inability of cancellation if you delete the files. Not one response to my pleas for cancellation help!
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Reply from WPS Office2023-10-25
Dear user,
We regret any inconvenience caused by our email support and complicated instructions. We are actively working to improve our communication channels and simplify the cancellation process.
To speed up the resolution of your problem, please contact us at [email protected]. Our dedicated support team will promptly assist you.
Thank you for your feedback, and we hope to resolve this issue to your satisfaction.
Sincerely,
WPS office support team
You are just always there for me and helpful when needed. You are not complicated and easy to get documents out. I am going through a divorce and I am deaf so I count on this to copy doc. and send doc.'s.
I can easily access to the files. Type the materials, store it without any damage, no matter, wher it is word, presentation or Excel. I can rely on WPS office.
I've been using WPS Office for about a year. Compared to Microsoft Office it is dire! One of the things I dislike most about it is it 'invades' my iMac computer. I've just found it had opened a page in Safari trying to get me to upgrade to paying for it. It keeps changing my settings as well. TBH I think I'll foot the bill for Microsoft ... WPS obvs wants customers to pay - understandable but, if I'm going to pay - I'll pay for the best!
Reply from WPS Office2023-10-20
Dear user,
We apologize for the issues you've faced with WPS Office on your iMac. We understand your concerns about intrusive promotions and settings changes. We are actively working to improve these aspects, ensuring a more respectful and seamless experience. We appreciate your feedback and respect your choice to consider Microsoft Office. If you have specific feature requests, please share them with us. Contact us at [email protected] for any further assistance or feedback. We value your input and are committed to enhancing WPS Office for all users.
Sincerely,
WPS office support team
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