7-Eleven (www.7-eleven.com) has a 2.0 out of 5 rating on OK.one, based on 103 user reviews collected here. It is listed under Food, Beverages & Tobacco and its reputation is poor. 62% of reviews are 1 star, a relatively high share; The business has not yet replied to negative reviews; Reviews mostly discuss Product, Customer service. Last updated 2026-08-12.
What reviewers say
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Most reviewers were unhappy with their experience overall, expressing deep frustration with daily visits. Consumers frequently noted that food items like hot dogs and cheese were often completely stale, incorrect, or entirely sold out during morning hours. People also complained heavily about long wait times at registers, unhelpful store employees, and very rude customer service interactions.
Some reviewers were happy with friendly staff members who provided helpful, courteous, and efficient service at specific clean store locations. A few other people also felt that the businesses offered a pleasant atmosphere, fresh coffee, and tasty beverages like cold slurpees.
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7-Eleven is everywhere in Thailand which is genuinely useful, and this location is no exception. Open 24/7 and covers the basics, so that's something. The hot food section was disappointing though. Items sitting out way too long, buns from the morning still on display late in the evening. Staff were polite but clearly understaffed during busy hours. Three stars because the location and hours are hard to beat. But I've been to much better 7-Elevens just a few blocks away.
We visited the 711 by world golf village because we heard they were offering a discount of .50 gal. Josh, the store manager, walked us (old people) through downloading the app and getting an even deeper discount! What a great customer service experience! Not only did we save a lot of money, but we were treated with respect and courtesy! We will definitely be coming back to this store!
The store manager is racist on Broad Street in Chattanooga TN. She must be new because it was a man at first. She talks to her black and white employees totally different. I will not be returning.
This is now the second time, at two different locations 7/11 has charged my account $125 and taken days to receive the funds back. I went to get gas this morning paid with a debit card, spent $45 and was charged $125. I'm a single mom of two young boys and will now have to wait over the weekend to receive funds back into my account in order to buy food. I will no longer use any 7/11 gas station because of this. Putting a charge for that amount on someone's card is absolutely insane especially today when everyone is living paycheck to paycheck.
7/11 curry saves plastic and u just about burn yourself getting the plastic off the microwave food. Other companies their plastic comes off easily no drama.
The cash register crashed or something and took my money, it said EPSPrepaid Processing Failed and they still haven't been able to resolve the issue. Thinking about it just puts me in a foul modo. I tried calling the store a few times and they never answered the phone and they're not answering my emails anymore either. Hopefully they see this review and get in touch with me so we can get this fixed.
My Son visited last weekend, and bought a case of coke (about $12) on the Seven-Eleven app. He showed the store the app, the debit card processing and they would not let him leave with the coke. They stole from us, would not recommend. Will file complaint with card processing company.
133C Edds Ln, Sterling, VA 20165
When I visited the 7/11 in La Verne, trying to get some coffee as a quick pick-me up, I was shocked to realize there was mold in the coffee machine. This is a problem that when I tried to complain, I realized that other customers were also dissatisfied because of this issue as well. In addition, while checking out, the cashier was extremely unfriendly and service was horrible. Very disappointing.
Super nice guy working at 7/11 in Edmond, Ok today. Danforth and Bryant location. This store always has the kindest staff members. Friendly, helpful and you can just tell they like doing a good job. 👏🏽
The first 711 coming down pleasant hill rd in Kissimmee the newest one has a new employee that’s been making my life hell every time I go to make a simple purchase he’s rude he’s condescending he has a very foul mouth last name is Colon first name Moses or something like that but I’ve heard him call ppl faggots I’ve heard him curse ppl out just for eating a ice cream they bought inside the store outside in the front of the 711 which they have tables ppl can sit at to enjoy there food so why are ppl being trespassed for eating outside he’s just the meanest person you would ever come across but I guess he hides it well to the store owner cause he has yet to do anything about it ….
Fantastic customer service! Mimi was fantastic no it's ands or buts! Was right there to assist me with all my questions and wants/needs. Couldn't have asked for better!!!
I'm Not so happy of the service of the staff there,very poor customer service, she do the mistake she don't listen and she don't double check with us what we want
We bought a ticket 649 games, we wanted its extra in each play slip of 6 number but she made only one extra than she said she can't change it, she do the mistake and we will be charge of it never go to that store again
I don't recommend it.
I have been to (2 )7 eleven things were nasty looking
I have been to 2 7 eleven one on lantana and the one on woolbrite the hotdogs buns were stale an the one on woolbright the catchup was dirty no onion no relish no mayonnaise
I was very disappointed.
👎 the emplooyees of the 7 Eleven stores of Soi Rambuttri, Bangkok, are uneficient! They Dont speak english!!! And dont do an eford to help the clients! A got seak and went to 2 diferent stores and they were so inconvenient. In that turistic zone you must work betther. The clients are humans that they should have more respect. 7Eleven you must must have betther atendence in that areas turistic areas! 👎
I went to their car wash to wash my car they had a dirty brush that messed up the paint on my car very badly. I called them, they asked for photos and an estimate for repair. I sent them all the information they needed and they stopped answering or returning my calls anymore.
The location at 1 North Williams Lake Rd. On White Lake is wonderful! Mohammed is always smiling and willing to help customers. This location is also very clean,staff is great! I would recommend this location for a great 7-11 experience!
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