LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
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Is LoanMart legit?
LoanMart (www.800loanmart.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 55% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-29.
What reviewers say
AI generated
Most reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, professional, and genuinely helpful during the entire loan application process. People really appreciate the quick funding and clear, detailed explanations provided by customer service representatives.
Some reviewers were not happy with extremely high interest rates and daily interest accrual that make loan balances very difficult to clear over time. Customers also experienced aggressive collection phone calls and strict limitations regarding early loan payoffs. Additionally, a few individuals felt quite frustrated by unexpected financial burdens and difficulties reaching support staff when assistance was needed.
Auto-generated from all reviews of this business. For reference only.
I had a really bad experience with Loan Mart. So I initially had applied. I just wanted to pull money out of a vehicle that I had paid off for some emergency type things. Anyways, they approved me for up to 8000. . So I was hesitant because the interest rate on 1000. I would be paying back close to $30,000 in three years. Anyway, so they had approved everything ran my credit twice for whatever reason. And then I uploaded all the documents but they send you a request out. It literally looks like someone very unprofessional wrote the sheet for the list. And then you upload everything and then they literally start arguing with me on every single photo. It wasn’t a live photo. Oh you know retake this. Oh, we can’t use. We think you’re part owner in the company. We can’t use that. Anyways, long story short I could never recommend them. If they treat people like this before they even do a deal can you imagine how badly they treat them after they secure Loan from them?
Reply from LoanMart2026-04-20
We’re sorry to hear about your experience and appreciate your feedback. During the application process, documentation and verification may be required to meet the lender's underwriting, which can sometimes result in follow-up requests.
We understand this can be frustrating. Loan terms are fully disclosed prior to acceptance, and there is no obligation to proceed. If you would like us to review your experience further, please contact us at [email protected].
Worst loan comp I've ever dealt with. One employee tells you one amount and other employees tell you different The interest rate is insane and its next to impossible to pay off . Don't do it go to a different company. These people are crooks and do not want to work with you in anyway possible . Its not worth the stress nor giving them business They are nothing but liers and crooks .
Reply from LoanMart2026-03-26
Thank you for sharing your feedback. We take concerns regarding customer experience and communications very seriously. As a servicer of the ChoiceCash Loan, we strive to work with customers in a respectful and professional manner, and we maintain policies and procedures designed to ensure that all communications comply with applicable laws and guidelines.
We understand that your experience did not meet expectations, and we would like the opportunity to review your concerns in detail. For privacy reasons, we are unable to discuss account-specific matters in a public forum, but we encourage you to contact our Compliance Department directly at [email protected] so we can look into this further and address any issues. Please reference your account number on the subject line or in your communication.
If I could give them 0stars I would run away from this company they are the worse very aggressive tactics in collecting and you never pay down the high interest loan they do not work with you at all I had to send a letter for the phone calls to stop they call 10 times a day I was almost going to have a nervous breakdown due to the harassment from this company do not use them if this didn’t affect my credit I would give them car back !!! Please trust me NEVER use this company they should be sued !!!
Reply from LoanMart2026-03-26
Thank you for sharing your feedback. We take concerns regarding customer experience and communications very seriously.
We strive to work with our customers in a respectful and professional manner, and we have policies in place intended to ensure that all outreach complies with applicable laws and guidelines. We also offer options for customers who wish to limit or manage communications.
We would like the opportunity to review your concerns in detail. For privacy reasons, we are unable to discuss account-specific matters here, but we encourage you to contact our Compliance Department at [email protected] directly so we can look into this further and address any issues. Please include your account number in the subject line.
I took out a loan with loan mart for vehicle repairs. Before signing the documents, I asked the representative if I could pay off the loan early with a credit card and was told I could. Well a month later I give loan mart a call to pay the loan off in full and put it on my credit card and was told that is not allowed. They wanted me to continue to pay the higher interest rate to Loanmart instead of the lower interest rate on my credit card. I would not recommend this company in an emergency situation. They are not honorable.
This company will steal you vehicle illegally! They will try to hold your vehicle hostage because they didn’t have the proper paperwork to even take it! Not to mention I don’t owe any payments and I will be reporting this to law enforcement and I will be contacting an attorney so pls don’t do business with these guys their thieves!
I called today to get payoff on a loan for 3500 that I took out 1 1/2 years ago my payoff is over 4000, that makes no sense. Payments were over 325 a month
Their is always a live agent ready to speak with you even when the automative recorder say the office hours are closed.
When agents have to call as a reminder it is never threatening rather friendly suggestive and helpful
Reply from LoanMart2026-02-09
Thanks Cathy for taking the time to leave a review. We’re glad we were able to help. We’re happy to help whenever you need us again!
Loanmart is simply there when u need them especially when in need. I would recommend them to anyone to be the go to a loan. My experience is simply and great timimg.
Reply from LoanMart2026-02-05
We appreciate you taking the time to review your experience with LoanMart! We’re glad we were able to help.
All staff are friendly and helpful. Ivan in the loan department is awesome. He is professional, friendly, helpful and knows his stuff.
Reply from LoanMart2026-02-02
Thanks much for the review, Daniel! We’re glad we were able to assist and happy to hear Ivan provided you with the 5-star service we strive for. We look forward to being your financial resource again in the future.
A very patient and wonderful lender Extremely understanding and will work with you. Communication is key. They will really be flexible.
Reply from LoanMart2026-01-29
Thanks much for the review, Levonnia! It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. We truly appreciate your business and look forward to serving you again.
Ariel was very nice and professional, He gave me some alternatives and made me feel secure.
Reply from LoanMart2026-01-29
Thank you for the 5 star review! We’re delighted to hear about your positive experience with Ariel. We truly appreciate your business and look forward to serving you again.
This company is absolute horrible the interest rates are ridiculous. The end game is for them to take your car. They barely work with you. Collections team is very rude and don’t try to even help you resolve are try to refinance the title loan for you. Thankfully they didn’t repo my car the loan is paid off. They put you through hell to pay it off. They are super nice in the beginning be late 1 time miss a payment 1 time & they immediately start to threaten repossession.
Reply from LoanMart2026-01-28
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations, and we take concerns about customer service and account handling very seriously.
LoanMart services loans in accordance with the terms of the loan agreement and applicable state and federal requirements. Interest rates, payment schedules, and default provisions are fully disclosed at the time of origination, and collection activity—including repossession notices—is governed by those contractual terms and applicable law. While we understand that missed or late payments can be stressful, our intent is always to work with customers where possible and to communicate transparently regarding account status and available options.
We appreciate you noting that the loan was ultimately paid in full and that no repossession occurred. That outcome reflects our goal of resolving accounts without further action whenever feasible.
We would welcome the opportunity to review your account in more detail and address your concerns directly. Please contact our Compliance Department at [email protected].
Never received a statement showing balances or breakdown.
Almost impossible to get actually speak to someone.
Reply from LoanMart2026-01-28
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and understand how frustrating it can be when communication does not meet expectations.
Account statements and balance breakdowns are available upon request. In this instance, our Compliance Department has sent a detailed payment history under separate cover to address your concerns and provide transparency regarding the account activity.
If you still need assistance or have additional questions after reviewing the information provided, please contact our Compliance Department directly at [email protected], and a member of our team will be happy to assist.
We appreciate your feedback, as it helps us identify opportunities to improve our communication and customer experience.
This company is wonderful. I'm on a fixed income & they have gone over & above to work with me. Everyone there is polite and helpful. God bless loanmart & all their staff.
Reply from LoanMart2026-01-12
Thanks Marsha for taking the time to leave a review. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for your business.
Loan Mart help me to save my company truck with a title loan they are very professional and quick to fund you. The process is easy and quick the rate is very reasonable. I highly recommend this company. Great customer service!!
This was my first time ever getting a title loan. Please choose this company you will not regret it.
Reply from LoanMart2026-01-08
Thank you for taking the time to share your experience, Santamaria. We are excited that we were able to assist you in a prompt manner. We truly appreciate your business and look forward to serving you again.
They re kind and understanding and will come up with a plan that works in your favor!
Reply from LoanMart2025-12-23
Thanks Lauren for taking the time to leave a review. We are excited that we were able to assist you in a prompt manner. We look forward to assisting you again in the future.
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