It is what it says it is.
Reply from LoanMart2025-07-08
Thank you for the 4 star review! We’re glad we were able to help. We truly appreciate your business and look forward to serving you again.
About LoanMart
Data updated- Website
- www.800loanmart.com
- Category
- Money & Insurance
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 47 reviews
- Replies to negative
- 55% (18/33)
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About this business
LoanMart connects consumers with the cash they need, including through car title loans. Credit issues aren’t a problem! Apply in minutes, and get your cash in just hours. Contact us to see your borrowing options and full disclosures. Call toll free: 855-422-7412 or visit us online!
Written by the business, not verified by us.Is LoanMart legit?
LoanMart (www.800loanmart.com) has a 3.6 out of 5 rating on OK.one, based on 100 user reviews collected here. It is listed under Money & Insurance and its reputation is mixed. Opinions are polarized: 65% rate it 4 stars or higher while 31% give 1 star; The business has replied to 55% of negative reviews; Reviews mostly discuss Customer service, Price. Last updated 2026-08-29.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers frequently mention that the staff is very polite, professional, and genuinely helpful during the entire loan application process. People really appreciate the quick funding and clear, detailed explanations provided by customer service representatives. Some reviewers were not happy with extremely high interest rates and daily interest accrual that make loan balances very difficult to clear over time. Customers also experienced aggressive collection phone calls and strict limitations regarding early loan payoffs. Additionally, a few individuals felt quite frustrated by unexpected financial burdens and difficulties reaching support staff when assistance was needed.
Auto-generated from all reviews of this business. For reference only.What people say
Thanks so much
Reply from LoanMart2025-07-08
Thanks Joseph for taking the time to leave a review. We’re happy to hear that you had a positive experience with us. Thanks again for the positive review!
Professional
Professional, patient, kind and communicative great staff
Reply from LoanMart2025-07-08
Thank you for the 5 star review! We are happy to have been able to assist you with your financial needs. We’re happy to help whenever you need us again!
Friendly and Helpful
The associates were knowledgeable, friendly and helpful. They made me feel comfortable with my decision. Plus the payments are good for the amount you take out. I would highly recommend.
Reply from LoanMart2025-06-26
Thanks much for the review, Brittany! We are thrilled that we were able to help with your financial needs. Thanks again for the positive review!
Great Customer Service
This financial company has superb customer service staff. Everyone who answers the phone is fantastic. My loan officer was Sui Murphy, and she did a great job, answering all my questions, being so patient. I recommend this company highly, and they get the job done quickly!
Reply from LoanMart2025-06-18
Thank you for the 5 star review! We’re glad we were able to assist and happy to hear Sui provided you with the 5-star service we strive for. Thanks again for the positive review!
Very pleased!
I spoke with at least 8 folks during the processing of my loan. I had some unusual circumstances that required multiple calls. I'm very pleased with my experience as everyone was very pleasant, helpful, and professional. I loved the followup call the day after loan processing where they wanted to make sure I'd received my money on time.
Reply from LoanMart2025-06-26
Thank you for taking the time to share your experience, Kristie. We’re happy to hear that you had a positive experience with us. We truly appreciate your business and look forward to serving you again.
I can’t remember the gentleman’s name…
I can’t remember the gentleman’s name that helped me but he was awesome. Very well spoken and very polite.
Reply from LoanMart2025-06-26
Thank you for taking the time to share your experience, Michael. It’s always great to get positive feedback, and we are happy to hear you were 100% satisfied with the loan process. Thanks again for your business.
Awesome fast and efficient
Th wey are super helpful and attentive was never an issue to have a actual conversation with a human and they are very efficient on responding to any issues during the loan process
Unprofessional Loanmart Reps
Some LoanMart reps are unprofessional and have slick mouths like they don't care. Non helpful company that doesn't care about helping customers in a tough situation. Needs to offer more assistance regarding payment siutations and life situations.
Reply from LoanMart2025-06-18
Thanks for the feedback, Chibi. We take pride in treating every customer with excellent service and are sorry to hear that you are unhappy with the level of service provided to you. Thanks again for sharing your feedback.
COMPLETELY SATISFIED CUSTOMER!
I AM A (70yr) OLD RETIRED MALE AND THE CUSTOMER SERVICE REPRESENTATIVE WAS PROFESSIONAL, ATTENTIVE, PATIENT AND PERSONABLE. SHE ANSWERED ALL MY QUESTIONS AND WAS VERY KNOWLEDGEABLE, SHE'S AN ASSET TO LOANMART LOANS.
Your company is nothing but Loan Sharks…
Your company is nothing but Loan Sharks & feeds off the needy & the elderly!!
Reply from LoanMart2025-06-18
Thanks for taking the time to leave a review. We regret to hear that you weren’t 100% satisfied with the process. Thanks again for sharing your feedback.
Great team support
Experiencing financial strain and working with a team that is compliant within the loan process can be challenging yet rewarding. The fact that I was overwhelmed with personal grievances, the team never gave up on me. They were determined to assist as well as support. Team Sui all the way. Thank you LoanMart!
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Customer service
Title loan over the phone
Honestly the whole experience was great. What's surprisingly easy and I have pretty crappy credit? But I was able to get what I needed and more with no problem.It was very fast too.
Today started out with me stressing and…
Today started out with me stressing and worried about this temporary financial strain I have going on. I was anxious and embarrassed but from the moment I first spoke to the gentleman that called I began to relax. He then transferred me to Sui, who may be the best person I have ever dealt with in any loan process. That includes, purchasing a home and cars. She calmed me down and took care of me the way she would want to be treated. She guided me through the process step by step and everything was approved within a few hours. Thank you all for your help. I can actually sleep tonight!! -Tina
Fast
Fast, friendly and easy.
The people were very nice and professional
The people were friendly and very polite. They explained everything to me and answered all my questions.
Fast and very helpful!!
I never received the welcome email that…
I never received the welcome email that I was told that it was going to be sent to my email address the day that I got the loan. I called back to the Welcome Department the following day to request that the welcome email be sent again because it was not received. The Welcome department representative that had contacted me the day before never responded back to my voicemail message and I still haven’t received the email.
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