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Events & Entertainment

Ace Ticket

ClaimedCollecting reviews

200 reviews

4.5200 reviews
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About Ace Ticket

Data updated
Website
www.aceticket.com
Category
Events & Entertainment
Location
United States
Status
Unclaimed
Last 12 months
86 reviews
Replies to negative
0% (0/16)
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About this business

With our world-class service and local expertise, Ace Ticket is New England's best source for Concerts, Sports and Theatre tickets since 1979. We look forward to helping you find the best seats at the best price!

Is Ace Ticket legit?

Ace Ticket (www.aceticket.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fair, transparent all-inclusive pricing and the exceptionally clean user interface that makes finding seats simple. Consumers truly love the quick, efficient purchasing process and the complete absence of outrageous unexpected add-on fees at checkout. Some reviewers were not happy with communication issues and a complete lack of updates following their ticket purchases. A small portion of people mentioned experiencing frustrating delays when waiting for confirmation emails and electronic ticket transfers. Others noted that website navigation hurdles and account password recovery processes could be quite time consuming.

Auto-generated from all reviews of this business. For reference only.

What people say

Still have not received my tickets.

I bought tickets on Thursday 11/7/24. On Monday 11/11/24 I still had not received my tickets so I called to inquire about the status of.my tickets. I ended up talking to a very rude, condensing, and very unprofessional representative who explained to me like i was a 5 year child why the tickets were not available and just read the policies and procedures of the ticket brokering business works, rather than try to communicate to me with any empathy like was a valued customer. This person should not be in the customer service business. Still do not have my tickets even though I paid for them 4 days ago, and was basically treated like I was an idiot because I didn't understand all the nuisances if the ticket brokering business.

Usually love Ace ticket but........

normally love ace ticket.......this time not so much. i bought a ticket. realized within 90 seconds i had another event planned for that night. 100000% my fault. I immediately let ace ticket know. I get the no refund/exchanges thing but i just thought since i let them know so quickly, something could have been done. I would have lived with a re-stocking fee. Not too upset......again it was my fault. But they could have done something to help. They were very nice about it as always but did tell me i was out of luck.

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