Straight forward
Straight forward, transparent, efficient and affordable
With our world-class service and local expertise, Ace Ticket is New England's best source for Concerts, Sports and Theatre tickets since 1979. We look forward to helping you find the best seats at the best price!
Ace Ticket (www.aceticket.com) has a 4.5 out of 5 rating on OK.one, based on 200 user reviews collected here. It is listed under Events & Entertainment and its reputation is excellent. 86% of reviews are 4 stars or higher and 6% are 1 star; The business has not yet replied to negative reviews; Reviews mostly discuss Price, User experience. Last updated 2026-08-11.
Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fair, transparent all-inclusive pricing and the exceptionally clean user interface that makes finding seats simple. Consumers truly love the quick, efficient purchasing process and the complete absence of outrageous unexpected add-on fees at checkout. Some reviewers were not happy with communication issues and a complete lack of updates following their ticket purchases. A small portion of people mentioned experiencing frustrating delays when waiting for confirmation emails and electronic ticket transfers. Others noted that website navigation hurdles and account password recovery processes could be quite time consuming.
Auto-generated from all reviews of this business. For reference only.Straight forward, transparent, efficient and affordable
Great seats, good prices, quick service! :)
Easy, quick, good choice of seats
Purchased Celtics tickets for January 12th game. Cost charges to credit card and paid. Requested transfer to my cell phone in a text to easily have access in my wallet on my phone. Confirmation of transfer request received but still no tickets.
Called urgent phone number, associate was very helpful and assisted us in purchasing great tickets. Stayed on line until purchase was complete and we had tickets transferred to us.
Way to complicated for what I wanted to do. Don't know who Ticketmaster was. But that's who runs the whole thing. Emails, passwords too many used to be pretty simple. I could print the paper off. So one case, my battery went dead on my phone and could not retrieve
Website made finding and purchasing tickets easy. Other websites did not show exact seats, which made it impossible to match seats in multiple rows when buying larger quantities.
Great service. Always my go to for Red Sox tickets. Can’t wait for august.
Simple to navigate website, no hidden fees, best site to purchase tickets!
I was able to acquire a single seat near my two friends who were in the ADA seats. The price was very reasonable. It was only a few dollars more than my season tickets.
Im trying to sell a ticket I bought by mistake and they say it’s in process but now its 3 days. Friendly but hardly efficient
I bought tickets on Thursday 11/7/24. On Monday 11/11/24 I still had not received my tickets so I called to inquire about the status of.my tickets. I ended up talking to a very rude, condensing, and very unprofessional representative who explained to me like i was a 5 year child why the tickets were not available and just read the policies and procedures of the ticket brokering business works, rather than try to communicate to me with any empathy like was a valued customer. This person should not be in the customer service business. Still do not have my tickets even though I paid for them 4 days ago, and was basically treated like I was an idiot because I didn't understand all the nuisances if the ticket brokering business.
I made an almost last minute purchase and the tickets were sent to my Ticketmaster account within about twenty minutes.
normally love ace ticket.......this time not so much. i bought a ticket. realized within 90 seconds i had another event planned for that night. 100000% my fault. I immediately let ace ticket know. I get the no refund/exchanges thing but i just thought since i let them know so quickly, something could have been done. I would have lived with a re-stocking fee. Not too upset......again it was my fault. But they could have done something to help. They were very nice about it as always but did tell me i was out of luck.
Very easy to use site. Prices very competitive. Received tickets quickly. Definitely use again
Out of all the ticket app to buy tickets in New England. This is by far the easiest and least concerning way to go bout doing that.
I've always had good luck buying tickets from Ace Tickets. They're less expensive than ticketmaster and stubhub.
200 reviews matching