I cancelled my membership after it was…
I cancelled my membership after it was paid for and they apparently changed ownership. No refund, no box. Not their problem apparently. $69 of nothing.
About Alltrue
Data updated- Website
- www.alltrue.com
- Category
- Shopping & Fashion
- Location
- United States
- Status
- Unclaimed
- Last 12 months
- 101 reviews
- Replies to negative
- 59% (10/17)
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About this business
Alltrue is a membership for those who want to shop consciously and support brands that care about social and environmental impact. It’s a place to discover thoughtfully made products while learning, growing, and taking action on the issues that matter most. We are best known for seasonal subscription boxes, delivering 6–8 carefully curated products each quarter. Each box is filled with ethical, sustainable, and impact-driven items, from beauty and self-care to home goods, lifestyle upgrades, and eco-friendly essentials. Members also enjoy access to seasonal curated Markets and Add-On Shops featuring favorite ethical brands at up to 70% off, along with exclusive pop-up shopping events and educational content designed to inspire more mindful living.At our core, we are committed to making sustainable, responsibly made products more accessible and affordable. Every item is chosen from brands that prioritize fair practices, low-waste solutions, and meaningful impact, so members can feel good about what they bring into their lives.More than a subscription, Alltrue is a growing community built around shared values, thoughtful consumption, and positive change, with new perks and experiences added each season.
Written by the business, not verified by us.Is Alltrue legit?
Alltrue (www.alltrue.com) has a 3.7 out of 5 rating on OK.one, based on 101 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 61% of reviews are 4 stars or higher and 9% are 1 star; The business has replied to 59% of negative reviews; Reviews mostly discuss Product, Quality, User experience. Last updated 2026-09-04.
What reviewers say
AI generatedMost reviewers were somewhat happy with their experience overall. Consumers genuinely appreciate discovering unique, sustainable products and enjoy supporting small ethical businesses through their subscriptions. Many people also express joy when opening the boxes, appreciating the thoughtful curation and the accompanying seasonal magazine. Some reviewers were not happy with consistently slow shipping times and frustrating delivery delays experienced over the years. Others mentioned missing essential customization notifications, which unfortunately resulted in automatically receiving unwanted items rather than preferred choices. Additionally, a few customers felt that the variety and quality of items have decreased recently compared to past years.
Auto-generated from all reviews of this business. For reference only.What people say
I signed up for a subscription mid…
I signed up for a subscription mid season and didn’t realize I would only get to customize like 2 things. I did not like anything that was sent plus I still had to wait 3 months for it. I also ordered an extra item from their website and assumed it would come with the sub box. It didn’t and I had been waiting so long I forgot. And I was charged for it. It has been 4 months. Ridiculous
Reply from Alltrue2026-07-29
Thank you so much for taking the time to share your experience. We’re truly sorry to hear of any possible disappointment. To help clarify, Annual Members have access to full box customization, while Seasonal Members have the opportunity to customize 2-3 items each season. Of course if you ever have questions or concerns during the customization process, our support team is always happy to help and assist via chat or at [email protected]. We’re also glad you were able to connect with a member of our team regarding your missing Choice+ item. While we’re sorry it wasn’t included in your Bloom Box, we’ve arranged for a replacement to be sent straight away and have notified our fulfillment team so they can investigate what occurred. Although situations like this are uncommon, feedback like yours helps us continue improving processes at our fulfillment center. We appreciate your patience and the opportunity to make this right, and we hope your replacement arrives soon. If there’s anything else we can assist with, please don’t hesitate to reach out to our support team.
They will steal from you
They stole money from customers and hid behind new ownership. Customers who cancelled their membership but had already paid for a year long subscription did not get any of the boxes they had paid for or a refund when the new owners took over. New owners don't have integrity and didn't honor what people had already paid.
All of the products are high quality…
All of the products are high quality and useful. They make very convenient gifts and are also nice for personal use.
I made an order in early February
I made an order in early February. It has not been shipped. I called the first week in May to inquire about the order and they told me they had not secured the items from the company yet. They assured me it would be sent in 2 weeks. It is now three weeks later and it still has not been sent. I am used to them being a couple months behind on their shipping, but this is rediculous. Why partner with a company you can not secure the product from???
Very happy with Alltrue
Always respond quickly when I have had any issue. My granddaughter, whom I'm gifting with Alltrue, loves the items she receives in her boxes. Thank you so very much! 🩷
I really enjoy the Alltrue products
I really enjoy the Alltrue products, but it is so frustrating that I have to wait so long to get my items. specially from the market. I have enjoyed all of the products that I have ordered but seem lately to have to reach out to get them delivered.
Reply from Alltrue2026-05-20
Thank you so much for your kind words and for taking the time to share your feedback with us. We’re very sorry to hear about your disappointment regarding shipping timelines. To provide a bit more context, our market operates on a reserve model in an effort to keep products as sustainable and affordable as possible. While we always work to ship orders as quickly as we can, there are occasions when vendor delays may impact fulfillment timelines, and we sincerely apologize for any inconvenience this may have caused. Please know that improving the member experience is always a top priority for our team, and reducing shipping times is something we continue actively working toward. Thank you again for your feedback and for being part of the Alltrue community. We truly appreciate your support!
Alltrue is the only subscription box…
Alltrue is the only subscription box I’ve joined. I truly enjoyed receiving the box early on. I stuck with Alltrue through the restructuring. However it’s been mostly downhill for me since. Items being sold out within hours of being able to customize, makes one wonder if the item was available to anyone? Mistakes in delivering wrong items, then not being able to obtain what I originally ordered. Another time not being able to deliver earrings, I was very excited to receive. Instead a random item delivered, nothing I would ever select. All of these things require time and effort to resolve. The resolution however is less than satisfactory. The last box I received I ordered a woven bag, valued at $120 … it is the cheapest quality, possibly valued at $18? Clarity was lacking when the Bloom box was advertised. I thought it was a different subscription. When it kept appearing in my email I did a live chat to get clarity. Kat was very helpful in pointing out that it was indeed my Spring box. By that time items were sold out. I will not be renewing my subscription, as the fun is missing from my experience. However I wish your company much success going forward. Diane Grant
They were quick to respond
They were quick to respond, which I appreciate. They tried to replace my item, but were very clear that it may not be an option, which I understood. I have yet to use the credit, but I have hopes that it will go smoothly.
Customizing
Site is somewhat easy to navigate but not a lot of options when customizing box.
Products are good quality.
Quality of products is always a surprise
Alitrue is a welcome gift every few months. It is bundled with surprise even if I choose what is in the box.
Items I didn't select
This is the 3rd box in a row in which I received items that I didn't select!
Reply from Alltrue2026-05-18
Hi Susan, I am so sorry to hear of any disappointment with your recent box. A member of our Community Support will be in touch shortly to help assist! Xo, The Alltrue team
I've been seeing alot of repeat items…
I've been seeing alot of repeat items from previous customizations and as soon as i go to customize my box my choices are already out of stock. It's so expensive to get stuff that looks just like what's in my fabfitfun box, only fabfitfun seems to have a more generous supply during customization. I just wish it was more like the Causebox I originally signed up for with more diverse products. I'm loyal, so I'm giving it one more cycle. Sad after so many years to see the diversity of products and availability of the more coveted ones be so limited, especially for a long-time subscriber.
The selection is not as good as it…
The selection is not as good as it could be in terms of number of offerings.
I asked to be removed from the list and…
I asked to be removed from the list and yet another box was sent with out my consent. My daughter opened it or I would have sent it back. Please remove me from further shipping.
Got it right!
Some items I would have liked were sold…
Some items I would have liked were sold out and I had to take products I couldn’t use
I would like more variety and US…
I would like more variety and US products made in the US. Last shipment so many products made in China
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