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Shopping & Fashion

Babybub

Claimed

106 reviews

4.6106 reviews
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About Babybub

Data updated
Website
www.babybub.com
Category
Shopping & Fashion
Location
United States
Status
Unclaimed
Last 12 months
106 reviews
Replies to negative
88% (7/8)
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[email protected]www.babybub.com

About this business

A maternity brand for all mums and for babies made for motherhood, from pregnancy to blooming bellies, breastfeeding, and beyond.

Written by the business, not verified by us.

Is Babybub legit?

Babybub (www.babybub.com) has a 4.6 out of 5 rating on OK.one, based on 106 user reviews collected here. It is listed under Shopping & Fashion and its reputation is excellent. Praise is nearly unanimous, with 90% rating it 4 stars or higher; The business has replied to 88% of negative reviews; Reviews mostly discuss Product, Quality, Customer service. Last updated 2026-08-12.

What reviewers say

AI generated

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the incredible comfort and exceptional support provided by the maternity pillows, which significantly improve nightly rest, relieve pain, and help buyers feel much more relaxed. Additionally, buyers frequently mention that the customer service team is remarkably helpful, kind, and exceptionally fast when handling inquiries, exchanges, or product replacements. However, some customers also noted initial sizing challenges or fit issues with certain items like leggings and pillows. A few consumers additionally mentioned that specific designs required some adjustments or that certain features felt slightly awkward during nightly rotations and movements.

Auto-generated from all reviews of this business. For reference only.

What people say

Edna BeilerUnited States · 1 review · Experienced 2026-04-20 ·

I absolutely love my baby bub maternity…

I absolutely love my baby bub maternity pillow! Slept better from my first hour of using it. It is so comfortable and the design is far better than others I’ve tried. Also, customer service is absolutely impeccable. My shipment was delayed and I called them about it and they offered to send a second one free of charge. They said if the original one still comes, I can just keep both. That’s what happened and I was able to bless a friend with a free pillow. It was such a gift from God and I am so grateful for a company like baby bub blessing new mamas!

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niresh prajapatiAustralia · 2 reviews · Experienced 2026-03-03 ·

great product with great customer service

I would like to share my experience with Babybub. I bought it couple of months ago for my pregnant wife.She was having hard time adjusting with it.Then we contacted support team and they suggested us to stick with the product with some adjustment. We listened and it was the best decision we made for her pregnancy sleep. She got used to it and now she find it super comfy and gives her best sleep. cant be more thankful for team. Its an amazing product and must buy for pregnant woman. Its value for money, great customer services and great product. keep up the good work. thank you again

Jessica GiblyUnited States · 1 review · Experienced 2026-04-24 ·

I love this pillow

I love this pillow! This is my third baby and my first time using a nursing pillow. I was preparing for a c section and thought I might need more support this time. The pillow is so comfortable, easy to use, and the little arm support really does help get a deeper latch! I usually get my baby latched and then slide the pillow on my arm under baby's head and I can feel the difference right away. I'm very happy with this purchase and would happily recommend to other moms.

SakuraAustralia · 1 review · Experienced 2026-04-23 ·

I wasted my money and time ordering

I order my pillow over a week ago now 15/04/26 and it still hasn't arrived. If I order from shien or temu it would be here by now. Even another company I ordered socks came from China arrived before this thing did and they claim to be au stock which I call absolute bull!!! It takes 1 day for mail to arrive to me 2 if its from sydney! from when it leaves the warehouse. Such lies it says on tracking picked up in Melbourne, picked up in Sydney, arrived to destination in Melbourne 2 days ago so why is it not at my door. Wasted my money may as well should have ordered a $30 one from Amazon at least they do next day deliver. Shame on your company for targeting pregnant women and wasting our time. Lying to us about your stock and your shipping forfilment times. It's been another 7 days and absolutely nothing. I emailed support and no response. At this point I just want a refund and to just try another actual AUSTRALIAN company. I'm pregnant I am in so much pain waiting for this pillow. BTW my order number 455577 but not like it's gotten me anywhere with my order the past week.

Reply from Babybub 2026-04-23

Dear Sakura, I’m really sorry to read how frustrating this has been for you 💔 I can completely understand why you’d feel upset after waiting longer than expected, especially when you were counting on your bub's pillow to arrive quickly and bring you some comfort. We never want any mama to feel let down or left chasing answers, and I’m so sorry this experience has caused you stress. Please feel free to send us an email at [email protected] , and our team will be happy to assist you right away. Or, if it’s easier, you’re more than welcome to share your order number here so I can personally look into it for you and help get things moving as quickly as possible. We truly appreciate you bringing this to our attention and would love the chance to make things right for you. Warmly, Sheyma @ babybub Update on April 30: Hi Sakura! Thank you so much for sharing your order number with me — I really appreciate you giving us the chance to look into this and make things right for you. I’ve checked your order, and it looks like it was unfortunately lost in transit. I’m so sorry this happened, especially knowing how much you were counting on it for some comfort. The good news is that your reshipment request has already been processed and prioritised, so we’ve made sure your replacement is on its way as quickly as possible. Thank you again for your patience and for giving us another chance — it truly means a lot to us. We’re here for you every step of the way, so please don’t hesitate to reach out if there’s anything else you need in the meantime. Warmly, Sheyma @ babybub

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C.United States · 1 review · Experienced 2026-04-19 ·

Rare experience nowadays

Rare experience nowadays; babybub products don’t disappoint and best of all, their customer service is one of a kind. Outstanding service reps as they promptly respond to your inquiries and go above and beyond for resolution. They truly set the tone for how consumers are to be cared for, I recommend this to all who can benefit from their products.

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Brie’s momUnited States · 1 review · Experienced 2026-04-10 ·

I ordered two sizes for my daughter…

I ordered two sizes for my daughter thinking she’d move down over time. The smaller size was the better fit. When I initiated the exchange we were told the replacement was on the way and we could also keep the other size. We will donate it to another expectant mom. Thanks for making it so easy!

Suziey AmaruNew Zealand · 1 review · Experienced 2026-04-15 ·

The most comfortable pillow on the market

The most comfortable pillow on the market !(trust me I’ve tried them all) I’ve been in hospital for the last 5 weeks due to complications in my pregnancy and the blissful sleep bundle has been an absolute lifesaver. I will definitely be using it well after this baby is born.

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