Back Market - United States (www.backmarket.com) has a 4.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Electronics & Technology and its reputation is excellent. 88% of reviews are 4 stars or higher and 7% are 1 star; The business has replied to 73% of negative reviews. Last updated 2026-08-10.
Great company!!! I was a bit nervous that the premium s23 ultra wouldn't actually have samsung oem parts... but after I received it, and checked part numbers and saw the screen looked right, I was very pleased...!!!!!😃 (I had had several bad experiences on ebay, and finally decided I wasn't going to buy phones from ebay anymore...) anyway, everything is working great, camera excels the s22 ultra by far! Loving it ❤️!!!!!! Thanks so much
The whole process was easy. My phone definitely came on and it’s fully functioning no tricks behind it loooooooove it
It helped out because I didn't want to buy a new phone, instead I bought a gently used phone. It looked new. It works like new. And they have lots of accessories to add to your purchase for your phone. It is a Samsung phone, previously owning a Motorola, so it was an upgrade. It was delivered relatively quickly.
This was my first experience with Back Market and it went really well! I could easily compare the products that I was interested in, checking out and purchasing the item was easy, and it arrived in the shape as stated, in a good time. I would definitely recommend it to a friend.
The ordering was easy, my device arrived quickly, and it was in the condition I selected. The case of the laptop doesn't have anything to do with the function of the insides!
I recently sold my late mothers IPad 6 to Back Market. Some other sites wouldn't even buy it due to its age, but Back Market gave me a fair price. The selling process was quick, easy and efficient. I highly recommend selling to this company if you have unwanted or unneeded devices.
The prices were great, the website easy to navigate and fast shipping. Great service, thank you.
My first experience with Back Market is worthy of 5 stars simply because and in part due to a completely negative experience with another much larger company that has multi-thousands of sellers, (shall go nameless.) I digress; I was in almost desperate need of a phone and a small budget to work with. After some basic research, I landed on a Samsung A16 - Unlocked phone. Back Market indeed had exactly what I was looking for, in the condition I preferred. The best part for me was the phone arrived in under 36 hours, for a nominal fee of course. Very pleased with the phone and with the service. I will look to Back Market first next time.
Loved they had unlocked phones for a great price bought my phone last saturday, was suppose to be here no later than the 23rd never arrived turns out it was never shipped nor was the seller responding to anything from backmarket sono phone unfortunately and a week and a half of my time wasted. Plus backmarket wanted me to do the trade-in process prior to getting my new phone. I guess you get what you pay for these days. Customer service rep Isabelle was helpful to a point.
Hi There, We sincerely apologize for the hassle you've had so far! Please know that your order has been fully refunded. You should have received a confirmation message in your claim with more information. Please note that the time it takes for the funds to appear in your account varies depending on your payment method. In most cases, it takes around 3-5 business days. Please let us know if you have any additional questions, and thank you again for your patience as we worked to resolve your claim! Best, Back Market Customer Care
I am pleased with my purchase from Back Market due to the great price, excellent product, and fast delivery.
Great experience! My order arrived two days ahead of schedule and the product was in great condition! Fully recommend Back Market!
Black market made it real easy to compare phones. The refurbished prices are reasonable and the phone I received was better than expected. I received the phone within two days after ordering. I have already recommended this too other friends.
The phone was perfect except I got excellent but the maximum capacity was kinda trash it was 85 for an excellent I expected better
Good service. Shipped very quickly. Good work on the laptop. Works better than just fairly! Havent had a complaint! Great vender and great site.
This website is easy to navigate. The prices are amazing. You literally get what you see. So far I've purchased three times and every item bought is still working with no issues.
I struck gold when Geeks && told me about this site. The product I bought was fantastic, double thumbs up and all around high fives. It was not the product I needed for me project and returning it plus my refund was seamless. I will keep on buying from Back Market.
Fast delivery, all good, great price
It was easy to find options, and their battery policy is what led me to pick them over competitors. No reason to get a “new” phone if you are gonna have to change the battery
I purchased iphone 15, looks new, working great, received 2 protective screens and a case. Could not beat the value, I no longer want to add to the landfill or apple's pockets, if I can help it.
Every time I've bought something from Back Market, it's been easy and I've gotten something as good as new that works perfectly for years!
203 reviews matching