Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Written by the business, not verified by us.Band Shoppe (www.bandshoppe.com) has a 3.5 out of 5 rating on OK.one, based on 203 user reviews collected here. It is listed under Shopping & Fashion and its reputation is mixed. 22% of reviews are 1 star, a relatively high share; The business has replied to 100% of negative reviews; Reviews mostly discuss Product, Price, Quality. Last updated 2026-09-04.
Reviewers had a great experience with this company. Customers frequently praise the wonderful product quality alongside helpful sizing guides, and they note that deliveries arrive exceptionally fast to their homes. People consistently mention that the online ordering process is very simple, smooth, and exceptionally easy to navigate when purchasing necessary equipment. Some people were dissatisfied with the shipping prices, mentioning that the delivery fees felt disproportionately high compared to the total item costs. Conversely, a small portion of people felt that the shoe sizing was incorrect, noting that products remained too small even after following size guidelines.
Auto-generated from all reviews of this business. For reference only.Product is good but shipping cost is a bit high, wish there was something that could be done about the price.
Thank you for your feedback! We're glad you were happy with the product. We understand shipping costs can be frustrating, and while carrier rates are set by third-party shipping providers, we continually look for ways to provide the best value possible. We appreciate your business! Amanda - Customer Care Team
Site states that it takes 1-3 business days to ship out. Site never stated part of the order was out of stock, or it wouldn’t let you order the item. It took 3 weeks before reaching out to them, then I was informed that the cord I had ordered was on back order and it could take another week to get in. Another 2 weeks go by and I had to reach out again, and I was then told that my tracking had been lost and never uploaded to see where or even if it had ever left the warehouse. Eventually nearly 7 weeks later the item finally came in and thankfully before my son needed it at school. The communication was ok but only after I had to reach out each time. My son was happy, but I was very nearly ready to cancel the order several times during this entire process. If this is how it continues I would definitely prefer not to have to order anything from here ever again.
Thank you for your feedback. We sincerely apologize for the delays and frustration this caused. This particular item is not stocked in our warehouse, and we rely on the baton manufacturer for inventory updates and availability information. Unfortunately, we can only share the information provided to us, which in this case was only received after we inquired with the manufacturer as well. We understand your concerns regarding communication and appreciate your patience throughout the process. We're glad your son received his item in time and will use your feedback to help improve the customer experience. Amanda - Customer Care Team
The shipping and handling is way over priced. It would be nice to help families out and not charge that much for shipping.
Thank you for your feedback. We understand concerns about shipping costs, especially when purchasing items for school activities. We do not include shipping costs in our product pricing, so those charges are calculated separately. We appreciate your review. Amanda - Customer Care Team
I found everything I needed in one place.
We're so glad you found everything you needed. Thank you for your wonderful feedback! Amanda - Customer Care Team
I ordered a total of 16 flags and the shipping total was $80. To me that seems way to high for such a lightweight package. I called and was told it was based on purchase price and not on weight. The products are great, but the shipping is prohibitive.
Thank you for your feedback. We're glad you were pleased with the quality of the flags. We understand your concern regarding shipping costs. We do not include shipping and handling costs in our product pricing, so those charges are shown separately rather than being built into the cost of the items. We appreciate your comments and your business. Amanda - Customer Care Team
Easy to navigate website. I found the flags we were looking for. I enjoyed that Apple Pay was an easy checkout too.
We're so glad you found our website easy to navigate and located the flags you were looking for! We appreciate you highlighting the smooth Apple Pay checkout experience. Amanda - Customer Care Team
Fast and on time. No issues ordering
We're happy to hear that your order arrived quickly and that the ordering process was smooth. We appreciate your positive feedback! Amanda - Customer Care Team
It was fine except the shipping price was rather high. I know there is not much you can do about that.
Thank you for sharing your concerns. We strive to keep product prices competitive, with shipping and handling charged separately based on the carrier's rates. We appreciate your input. Amanda - Customer Care Team
$20 to ship two pairs of gloves is ridiculous.
We appreciate your feedback. Shipping and handling costs are based on current carrier rates and are not included in the price of our products. Thank you for your business. Amanda - Customer Care Team
4 days ago I placed my order and paid 75.00 for NEXT DAY AIR shipping. I still have NOT received my order. It is expected to deliver here today, FOUR DAYS post order date. 3 days post shipment promise. I will change my rating if my 75.00 shipping fee is reimbursed to me. My order should have arrived on Sunday. Not Tuesday. I paid for the higher price as this was urgently needed. You have NOT honored your shipping promise of NEXT DAY AIR. Updated followup reply to your reply: I understand. Thank you for your explanation. However, your company did not state "next business day air" it stated several shipping options to choose from, about 4 or 5 options, which was actually wonderful! Standard ground, faster ground, air options too, and I selected the fastest option available, as it stated "next day air". With all the breakdowns listed as options, along with the timeframes, next day air seemed like it was actually going to be handled right then, for next day, as that was what the higher shipment rate was covering...(presumably) Not noted was 'next "business" day air'. As a courtesy, you might think about noting that for future orders, to clear up any confusion with expectations.
Thank you for your feedback. Your order was placed on Friday, August 21, and shipped on Monday, August 24. As noted on our website, processing takes 1-3 business days, and weekends are not business days. Your Next Day Air shipment is scheduled for delivery today, August 25, as expected. We appreciate the opportunity to clarify the timeline. Amanda - Customer Care Team
We're so glad to hear that you found our website easy to navigate. We appreciate your positive feedback! Amanda - Customer Care Team
I didn’t receive a confirmation about my order. And I can’t track it. I received one email saying my order didn’t go through. Then receive another email that my order was received. I have no confirmation. Just an Order BS10184910 that I can’t use.
Thank you for your review. Your original order did not process due to an address verification issue. Once the address was corrected, the order was successfully processed. Because this item ships directly from Dinkle, automated tracking emails are not available. Please feel free to contact us anytime for a status update, and we'll be happy to assist. Amanda - Customer Care Team
Just needed band stuff for my kids. Good selection. Website needs improvement. Just being honest
Thank you for your honest feedback. We're glad you found a good selection of band items for your kids. We also appreciate your comments. Amanda - Customer Care Team
The shipping cost is excessive. It's way more than the shoe.
Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping expenses into our product pricing, so those costs are charged separately based on carrier rates. We appreciate your business. Amanda - Customer Care Team
shipping cost is really high .... $20 for a pair of shoes that weigh less than 5lbs.
Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping charges into our product pricing, so shipping is listed separately based on carrier rates. Amanda - Customer Care Team
Does not give me a date or at least a estimate date my items will arrive
Copilot said: Thank you for your feedback. As mentioned in my earlier email, your order was recently placed and is currently in processing. Our standard processing time is 1-3 business days, and you will receive tracking information as soon as the order ships. Because the order has not yet shipped, we are unable to provide a delivery date at this time. We appreciate your patience and understanding. Amanda - Customer Care Team
We are so happy to hear that you found our ordering process easy. We appreciate your positive feedback! Amanda - Customer Care Team
Thank you for your feedback. We understand shipping costs can be frustrating. Shipping charges are based on carrier rates and are kept separate from our product pricing rather than being built into the cost of the item. We appreciate your business and your comments. Amanda - Customer Care Team
Good quality, good fit.
We are so glad to hear that you are happy with the quality and fit of your purchase. We appreciate your positive feedback! Amanda - Customer Care Team
Shipping is absolutely insane. $15 to ship a $12, tiny, and less then 1/2 lb item is robbery. Do better.
Thank you for your feedback. We understand shipping costs can be frustrating. We do not build shipping costs into our product pricing, so shipping and handling charges are applied separately at checkout. Amanda - Customer Care Team
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